Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered late evening... arrived 36 hours later.. good quality item very pleased.”

Helpful Report

Posted 4 years ago

“I rang the company first regarding a stool for the dressing table as they did not have one in stock for the colour we wanted. The lady on the phone was very helpful and advised me of a different colour what would match the one we wanted. It was delivered within a few days of ordering which was excellent considering lockdown etc. The furniture was lovely when it arrived only had to assemble the mirror and the stool matched perfectly. Very happy with the furniture would highly recommend this company.”

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Posted 4 years ago

“Very good quality stylish furniture at competitive price with an excellent delivery service.”

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Posted 4 years ago

“Good quality furniture securely packaged and delivered when they said”

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Posted 4 years ago

“love my tv stand! so nicely made and really pretty. thank you!”

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Posted 4 years ago

“I have bought a few bits from chilton .Every time is the same always turn up when they say but most of all always quality. A very big thank you again thx john”

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Posted 4 years ago

“Pleased with how it looks. Delivered next day as promised. Very good value for money.”

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Posted 4 years ago

“I could not have asked for a better service. What an excellent product. Would use again. I cannot rate it high enough.”

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Posted 4 years ago

“Just received two lovely bedside cabinets, very pleased with the quality thankyou. Also a prompt reliable service”

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Posted 4 years ago

“I recently ordered a T.V. cabinet. Despite the reasonable price it is of very good quality .The customer service was excellent even when I changed the delivery date. I want to furnish my home with this company's furniture now (bed next!)”

Helpful Report

Posted 4 years ago

“Great price & great coffee table, Quick Delivery well packed, not difficult to put together. Very Well received. S.Harmsworth.”

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Posted 4 years ago

“I ordered white painted bedroom furniture from Chiltern Oak, dressing table, stool and chest of drawers. I couldn’t have been more pleased. The furniture was perfect - exactly what I wanted. Delivery was prompt and delivered well packaged. I am looking to order more furniture, the items I want are out of stock at the moment but I will wait until they come in. In my opinion - well worth the wait!”

Helpful Report

Posted 4 years ago

“Purchased Gloucester Seagrass 4 drawer Chest in midnight Grey Really impressed ordered Saturday received it on Tuesday. So lovely to receive a piece of furniture so well packaged and in perfect condition. Love the colour and the size fits perfectly in my entrance porch cannot praise Chiltern furniture enough keep up the good work.”

Helpful Report

Posted 4 years ago

“Lovely quality furniture and a very reasonable price. Our only issue has been the smell of the integrated seagrass baskets - they still smell awful a few months since delivery! :-(”

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Posted 4 years ago

“Our dining room suite looks solid,well made and beautiful, exactly what we wanted. Only slight problem was during delivery,a wooden chair back had been damaged. The company sent a replacement within 48 hours with no fuss or quibbles. Amazing furniture,great company.”

Helpful Report

Posted 4 years ago

“Don't even bother looking elsewhere!!! As for quality, customer service and the promised delivery before Christmas, Chiltern Oak Furniture has made my wife very happy indeed. Olivia and Emily Poppy went above and beyond at customer service. Keep up the good work and thanks again.”

Helpful Report

Posted 4 years ago

“Delivered safely today ,in time for Christmas, thrilled and delighted, our new oak small coffee table fits perfectly into our current living room decor. Easy assembly, superb quality, perfect proportions. Professional first class service. Well done team Chiltern . Happy customer.”

Helpful Report

Posted 4 years ago

“I have not used Chiltern Oak before but I received my bookcase on time, it was well packaged and the courier company had taken care handling it. The bookcase (rustic oak small narrow) is exactly as described online and looks beautiful in my hall, I am very pleased as it is definitely value for money especially with the free named delivery day. Will use Chiltern again.”

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Posted 4 years ago

“Just received our Banbury bedroom furniture beautiful ! Came within a week great service and fantastic quality furniture definitely recommend this company, and will definitely buy from them again.”

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Posted 4 years ago

“First time I have used this company and I will 100% be using them again. Fantastic quality furniture, comes fully assembled and delivered free of charge next day delivery. What a lovely company, thanks some much!”

Helpful Report

Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews