Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We purchased several items of the Hampshire Painted Oak range and the price was the best in the marketplace so look no further. The quality of the product was excellent and the delivery man made sure the items were checked and ok. Prior to delivery we received an email stating the date and time slot for delivery so no need to stay in all day. We were that pleased with the product and colour we decided to paint some of our other cupboards to matc we need some handles to match and the customer service team are trying their best to get them for us from the suppliers. Excellent service and you will not be disappointed if you purchase from this company. Well done . Eric and Gina”

Helpful Report

Posted 8 years ago

“The ordering process was very easy, communication regarding delivery was clear and accurate and the furniture arrived on time, well packed and in perfect condition. An ideal online shopping experience.”

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Posted 8 years ago

“Chiltern Oak are a great company to purchase from. They have friendly and helpful staff. Their delivery times are quick and there timing spot on. The sideboard that I purchased is very nice quality and was a very reasonable price. I thoroughly recommend Chiltern Oak as they are a great company to deal with.”

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Posted 8 years ago

“Good product. Fast delivery would deffinately recommend.”

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Posted 8 years ago

“Excellent, helpful service throughout..... Delivery men very helpful too.... Definitely use again :)”

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Posted 8 years ago

“Ordering bed online was very easy to do. We saved money on bed chosen by sourcing it online. The delivery time was very quick compared to shops. Being given a 2 hour slot was brilliant, because I didn't have to wait in all day. Delivery on day was efficient and delivery drivers were friendly and polite. Would definitely recommend the company to family and friends.”

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Posted 8 years ago

“Good price good service”

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Posted 8 years ago

“Thrilled with our bedroom furniture, the quality and service was amazing....... would definitely recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 8 years ago

“This is a lovely piece of furniture well made i was really pleased with it and the delivery was very fast”

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Posted 8 years ago

“Delivery was good and prompt. Product as described.”

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Posted 8 years ago

“Bought the coffee table as a present for our daughter-in-laws birthday and she seems very happy with it. Looks sturdy with useful drawers and rounded corners so ideal for family with two young sons!”

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Posted 8 years ago

“Delivery as promised. Quality excellent”

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Posted 8 years ago

“Perfect Products, Perfect Service, Excellent Value. Ordered 8 items all together and all were excellent quality. They were extremely well packaged and the service we received was beyond our expectations. We would have no hesitation in recommending Chiltern Oak to anyone looking for quality furniture at great prices. Thank you so much.”

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Posted 8 years ago

“Very pleased with my Staffordshire Rustic Oak dressing table, plus large and small cupboards. Items delivered between agreed time slot and in perfect condition! Very well packaged. Great prices too and fantastic that items are delivered for free!”

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Posted 8 years ago

“Easy to order online and very Easy to change the delivery date . Customer services were very helpful Product was good as expected . Nice quality oak top . Very compact bedside tables but that was what I wanted for a small bedroom . Hopefully I will go on to order the matching double wardrobe . Would recommend this company - quite a bit cheaper than some alternatives .”

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Posted 8 years ago

“Lovely furniture. Well made and delivered well packed. You won't be disappointed!”

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Posted 8 years ago

“Next day delivery, the item was exactly the same as the discription and picture”

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Posted 8 years ago

“The excellent quality of the bookshelves is apparent, I am very pleased with them and hope to make a further order.”

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Posted 8 years ago

“good quality, good price, looks good”

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Posted 8 years ago

“A perfect match to our decor. Beautifully made really good quality and looks really good on our landing. Delivery excellent on time and very curtious delivery men. Had to bring it up a flight of stairs to our duplex apartment. Thank you.”

Helpful Report

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews