Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient service. Product is of good quality for the price point.”

Helpful Report

Posted 8 years ago

Thanks very much for the 5* feedback. :)

Posted 8 years ago

“Beautiful tv stand..great price. Very happy with my purchase and would def recommend.”

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Posted 8 years ago

Thanks for the excellent review Deborah! Hopefully we'll hear from you again in the future. :)

Posted 8 years ago

“Chiltern Oak Furniture deliver on both price and quality. I was delighted with my new TV cabinet which came fully assembled within a few days of ordering. It's as good if not better than some units I've seen costing almost twice as much. Would certainly buy from them again”

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Posted 8 years ago

Thank you Philip for the brilliant feedback! We pride ourselves on offering great value for money, enjoy your furniture. :)

Posted 8 years ago

“Excellent customer service , great quality product and good price too compared to other suppliers.”

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Posted 8 years ago

Thanks for the excellent feedback Alison! We pride ourselves on our low prices. Enjoy your new furniture. :)

Posted 8 years ago

“Although we did not keep the furniture we ordered the quality you could not fault, The delivery was on time and when they came to fetch it back was also on time, I would not hesitate to order again from this company and would recommend them to anyone, very very good Thank you”

Helpful Report

Posted 8 years ago

Thank you for the amazing feedback John! We really appreciate customers recommending us. :)

Posted 8 years ago

“I'd been looking for a small TV cabinet and finally found one from Chiltern Oak. It's really well made and comes completely assembled and looks very similar to units costing twice the price. I would certainly buy from them again and would totally recommend them.”

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Posted 8 years ago

“Good Quality for Price.”

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Posted 8 years ago

Thanks for your 5* review Stephen, it's greatly appreciated!

Posted 8 years ago

“Reasonable priced good quality product, very efficient ordering and delivery service.”

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Posted 8 years ago

Thanks for the excellent review Susan! We pride ourselves on our efficiency. Enjoy your furniture. :)

Posted 8 years ago

“Further to me previous 1 star review, I have to hold my hands up and say how far the team went to rectify the previous complaints we had with the furniture and service. We are now in possession of a full set of good quality furniture, reasonably priced, and eventually delivered by two friendly and knowledgeable delivery men. If you are willing to complain, then you must be willing to acknowledge the steps taken to resolve this by the management, and as a result we would recommend Chiltern Oak; the issues we had were clearly an unusual occurrence.”

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Posted 8 years ago

“Good quality and well made. Photo is good representation of how product looks. Good value for money.”

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Posted 8 years ago

Thank you for the amazing 5* review! It's greatly appreciated. :)

Posted 8 years ago

“Beautiful small table really good quality. Excellent delivery time. Well pleased!”

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Posted 8 years ago

Thank you for the excellent review! We're glad you're pleased with the quality, as it's something we pride ourselves on. Enjoy your furniture. :)

Posted 8 years ago

“Quality bedside cabinets at a reasonable price, they are sturdy and well made and look expensive. They were very well packaged to prevent damage in transit. Delivery was prompt and made exactly when they said they would. Very impressed and would use this company again.”

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Posted 8 years ago

Thank you so much for the excellent review Louise! :)

Posted 8 years ago

“Good quality. Good value. Good service”

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Posted 8 years ago

Thanks for the amazing review Margaret! We pride ourselves on our customer service. Enjoy your furniture. :)

Posted 8 years ago

“What a superb piece of furniture. I a very happy with the service and will recommend to anyone”

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Posted 8 years ago

Thank you so much for your incredible review! We really appreciate customers recommending us. :)

Posted 8 years ago

Thank you so much for your incredible review! We really appreciate customers recommending us. :)

Posted 8 years ago

“The TV stand is very well constructed and finished for the price, and the size is ideal for a small - medium TV without dominating the room.”

Helpful Report

Posted 8 years ago

Thank you for the amazing feedback! We pride ourselves on offering good value for money. Enjoy your furniture. :)

Posted 8 years ago

“Excellent service, quick delivery and a very good product. Thank you.”

Helpful Report

Posted 8 years ago

Thank you for the 5* feedback, we greatly appreciate it! :)

Posted 8 years ago

“I've just moved into a new house and have had lots of furniture delivered. I wish I had ordered all of it from Chiltern Oak Furniture because your products and delivery are head and shoulders above other, bigger companies I also bought oak furniture from. The furniture was brought in unpacked (no packaging for me to struggle with), in perfect condition, placed exactly where I wanted it (and it was very heavy) and the guys even put the beds together! I was gobsmacked but also delighted! If I could give you 10 stars I would. Very impressed.”

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Posted 8 years ago

Wow! Thank you so much Amanda for your amazing review, we appreciate it massively. :)

Posted 8 years ago

“I am delighted with this TV stand it looks superb, is of a very good quality and so easy to put together, the corners are rounded so nothing sharp to hurt youngsters or old people and it would also make a great coffee table. I just wish they made computer monitor/stands risers. I do not usually give such glowing results but this item deserved it.”

Helpful Report

Posted 8 years ago

“We are absolutely thrilled with our oak book case. Looks stunning, very well made. Delivery was booked to suit our needs on a day and time that worked around our work schedule. The delivery guys could not have been more helpful, they unpacked the book case and assembled the shelves. Excellent job. Thank you.”

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Posted 8 years ago

“Delighted with item , fast and very helpful delivery. Will use again”

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Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews