Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent prompt service, would recommend them”

Helpful Report

Posted 8 years ago

“Excellent quality of furniture for the money, ready built and delivered quickly”

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Posted 8 years ago

“Really good service and exactly as described.”

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Posted 8 years ago

“Arrived well packed. It is a solid stylish well made piece of furniture at a reasonable price.”

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Posted 8 years ago

Thanks for the 5* feedback! Enjoy your new furniture. :)

Posted 8 years ago

“Attractive design. Competitively priced. Well made. Well packaged on delivery.”

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Posted 8 years ago

Thanks for taking the time to review us and thanks also for the kind words. We really appreciate it. :)

Posted 8 years ago

“So chuffed. Ordered Sunday. Delivered Wednesday same week. Very good quality at a reasonable price. Will definitely recommend to friends and family and have "Liked" your Facebook page. Many thanks.”

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Posted 8 years ago

Thanks Dawn! Hopefully we can keep you entertained on Facebook. :)

Posted 8 years ago

“I bought an oak bedframe, two bedside cabinets and a bookshelf. Excellent price (hundreds less than oak furnitureland) and excellent quality. Superbly packed and rapid friendly delivery. Cannot recommend this company or their furniture more highly.”

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Posted 8 years ago

Thanks for such a comprehensive and excellent review. We pride ourselves on our low prices so i'm glad to see that we're competing well on that front. Enjoy your new furniture and thanks again. :)

Posted 8 years ago

“needed a new piece of furniture to enhance sunroom and this purchase did that very well”

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Posted 8 years ago

Glad to hear it! Thanks for choosing Chiltern Oak Furniture. We hope to hear from you again in the future. :)

Posted 8 years ago

“Excellent service, prompt delivery and top quality furniture”

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Posted 8 years ago

Glad to hear everything went well! Thanks very much for taking the time to review us. :)

Posted 8 years ago

“Really happy with the products, customer service was helpful when sorting delivery date. Bedroom units were delivered with in the week of ordering. Delivery drivers had no issues with removing shoes on entering house. Thank you for a fantastic service.”

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Posted 8 years ago

No problem! Thank you for the excellent feedback. Hopefully we'll hear from you again in the future. :)

Posted 8 years ago

“It was perfect for the position we had in mind for it and looked even better than it did on line the delivery was spot on time and it was well wrapped I would certainly recommend Chiltern Oak”

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Posted 8 years ago

Thank you very much for taking the time to review us. We really appreciate it. :)

Posted 8 years ago

“Great choice, found exactly what we wanted at a good price & fast delivery.”

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Posted 8 years ago

Glad to hear it! Thanks for the 5* feedback. Hopefully we'll hear from you again in the future. :)

Posted 8 years ago

“Since moving house last year we have purchased a large sideboard, tv corner unit, two triple wardrobes and two 4 drawer chest of drawers. Despite having reservations initially of buying furniture unseen online we have been very happy with all aspects of the Chiltern Oak Furniture service. We are extremely pleased with the quality of all the furniture which is all solid Oak as advertised and were particularly impressed with how well it was packaged. The service from the couriers was also good and all the staff we had contact with were polite and helpful. We would not hesitate to recommend this company.”

Helpful Report

Posted 8 years ago

Thank you Ann for the excellent and comprehensive feedback. We really appreciate it and we're of course delighted to hear that you've have a positive experience with us. Thanks again for your order. :)

Posted 8 years ago

“Ordered a corner tv unit and it looks beautiful. A little bit pricey but if you want good quality then this is perfect. No more ordering poor furniture from Argos anymore that only lasts 12 months!”

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Posted 8 years ago

Thank you very much for the excellent feedback. I hope your new furniture lasts you many years! :)

Posted 8 years ago

“Beautiful side board and chairs. The delivery came on time and the delivery staff were extremely polite and helpful. Definitely would recommend”

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Posted 8 years ago

Glad to hear it! Thanks for the kind words and 5* review. :)

Posted 8 years ago

“The service from chiltern oak furniture was excellent from the time my order was placed to actual receipt of table. Would highly recommend them.”

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Posted 8 years ago

Thanks for such excellent feedback! We really appreciate that you've taken the time to review us. :)

Posted 8 years ago

“Very stylish and great colour - well made and sturdy -thank you”

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Posted 8 years ago

No, thank you! Glad you're pleased with your purchase. Thanks for the feedback. :)

Posted 8 years ago

“advised delivery time scale when orderring,kept fully informed of progress,delivery arrived when they said it would, delivery guys vey professional, quality of goods second to none”

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Posted 8 years ago

Seems everything went well! Hope to hear from you again in the future. Thanks for the 5* feedback. :)

Posted 8 years ago

“Love it looks lovely with my oak fire surround.”

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Posted 8 years ago

Thanks for the excellent feedback. We really appreciate it. :)

Posted 8 years ago

“As descibed, packed well, came promptly. Did not receive any info re delivery tho even in my junk email. Lucky i was in !!”

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Posted 8 years ago

Hi Cheryl. I'm sorry to hear that there were issues with delivery, it seems very odd that you didn't receive any contact at all, we'll look into how this has happened. Pleased that you like the product however and thanks for the excellent review! :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews