Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We made this purchase based on previous reviews. 100% happy prompt and efficient service highly recommend.”

Helpful Report

Posted 8 years ago

Thanks Julien! Positive feedback forms the backbone of our business, I'm pleased to hear that our good reputation influenced your decision. :)

Posted 8 years ago

“We ordered a lovely bedside table. It came on time and was well packaged. The item itself was excellent quality and very good vfm. We are delighted with our purchase.”

Helpful Report

Posted 8 years ago

Thank you very much for the kind words and 5* feedback. We really appreciate it. :)

Posted 8 years ago

“First time I bought something from you I thought service was very good and my coffee table is in absolute perfect condition. The delivery men were friendly and they delivered on time plus they were very careful and the table was well protected thanks”

Helpful Report

Posted 8 years ago

Thanks for the excellent and comprehensive feedback! Hopefully we'll hear from you again in the future. :)

Posted 8 years ago

“The quality is first class looks great in my lounge solid beautiful oak”

Helpful Report

Posted 8 years ago

Thanks for the kind words Audrey. We appreciate that you've taken the time to review us. :)

Posted 8 years ago

“Good quality furniture with prompt, efficient delivery.”

Helpful Report

Posted 8 years ago

Thanks for the 5* feedback Peter. :)

Posted 8 years ago

“Good product good service and delivery good price well pleased”

Helpful Report

Posted 8 years ago

Good all round then! Thanks for the kind words and excellent feedback. :)

Posted 8 years ago

“Exactly what I was looking for excellent value for money”

Helpful Report

Posted 8 years ago

We pride ourselves on our low prices. I'm really pleased that you think you've received excellent value for money. Thanks. :)

Posted 8 years ago

“Item purchased was exactly as described arrived in perfect condition.”

Helpful Report

Posted 8 years ago

Glad to hear it! Thanks for the kind words, we really appreciate the 5* feedback. :)

Posted 8 years ago

“Excellent service and delivery. The product is great quality and just what we wanted Very impressed”

Helpful Report

Posted 8 years ago

Glad you like it! Thanks for taking the time to review us. :)

Posted 8 years ago

“Well made lovely looking furniture”

Helpful Report

Posted 8 years ago

Thanks for the excellent feedback. :)

Posted 8 years ago

“Quality product. Delivered on time and good value. Would buy from the company again”

Helpful Report

Posted 8 years ago

Thank you very much for the kind words and excellent feedback. :)

Posted 8 years ago

“We are extremely happy with our oak sideboard. Its is made of high quality oak and there is no need to put it together as it is done for you. This is no flat pack rubbish. Delivery men were really helpfull and took care when brining it in.”

Helpful Report

Posted 8 years ago

Thanks Sandra! We appreciate that you've taken the time to review us and we're of course delighted that you love your new furniture. We'll pass on your thanks to the delivery drivers. :)

Posted 8 years ago

“I bought two small bedside cabinets as I had limited space to fit them in next to the bed. They arrived and fit perfect in the space. There is enough surface space to fit a bedside lamp, radio and other bits and pieces. Three drawers with ample space for books etc. The quality is excellent and I am very pleased with them.”

Helpful Report

Posted 8 years ago

Thanks for the comprehensive review Alison! Delighted that you're pleased with your purchase and we hope to hear from you again in the future. :)

Posted 8 years ago

“Fantastic service - ordered Monday and was delivered Wednesday during promised time slot.”

Helpful Report

Posted 8 years ago

Glad you were pleased with the service you received. Thanks very much for the excellent feedback. :)

Posted 8 years ago

“Lovely bookcase, exactly as described on the website and ready made.”

Helpful Report

Posted 8 years ago

Thanks for the kind words! We appreciate the excellent review. :)

Posted 8 years ago

“The item was just what we wanted, delivered quickly by friendly staff.”

Helpful Report

Posted 8 years ago

Glad everything went well for you! Thanks for taking the time to review us. :)

Posted 8 years ago

“Item in stock unlike other shops, free national delivery and keen price”

Helpful Report

Posted 8 years ago

Thanks for the kind words and the 5* review! :)

Posted 8 years ago

“great piece of furniture, good value for money, friendly delivery, although they missed the time slot by a few hours, but these things happen. would definitely use these guys again.”

Helpful Report

Posted 8 years ago

Thank you for your understanding John. We look forward to hearing from you again in the future. :)

Posted 8 years ago

“Easy website to navigate with lots of choice. Very reliable and prompt delivery. Excellent little bookcase beautifully packed, good quality. Functional, robust and attractive addition to our small study. Accommodated more books than you would expect for size. Would recommend with confidence.”

Helpful Report

Posted 8 years ago

Really pleased to hear that you've had a good experience shopping with us. Thanks for taking the time to leave a review. :)

Posted 8 years ago

“The table unit is much better qaulity than I was expecting for the price, it is very well made and very sturdy just perfect for what we were looking for to fit a space at the top of our landing stairs, sets it off a treat.”

Helpful Report

Posted 8 years ago

Sounds great! Thanks so much for the kind words. We pride ourselves on our low prices. Oak furniture shouldn't be beyond the reach of most. :)

Posted 8 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews