Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An awful experience so far. It appears I was sent the oris watch already commented on in other reviews. It was returned over two weeks ago and has not even been acknowledged. All I received to numerous emails was “we are busy, give us 14 days” type response. I’ve now had to escalate to Paypal for help as they have my money and the watch.”

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Posted 6 years ago

“Very good and fast service.”

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Posted 6 years ago

“Good at getting the watch processed quickly but sizing the bracelet was a pain as it wasnt offered. After asking about a screw driver as mine were too big they offered that I take it to my nearest dealer but that was 70 miles away. Paying a local agent I found they were pins, that i could of done myself.”

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Posted 6 years ago

“Five star customer service when I exchanged a watch that didn’t suit - I found them very easy and accommodating to deal with and ended up with exactly what I wanted”

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Posted 6 years ago

“Excellent service and follow up”

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Posted 6 years ago

“First set of earrings were damaged & had “gunk” on them indicating second hand. They were returned, but the replacements took ages to arrive. Constant calls, emails & messages were ignored and wasted my time. Earrings arrived late for wife’s birthday as a result. Not impressed.”

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Posted 6 years ago

“Quick delivery, very happy With my purchase.”

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Posted 6 years ago

“Ordered an eternity ring as a surprise present for my wife then 1) Asked for Size P, had email confirming size 2) I requested delivery to my daughters address. So what happens? They send me a Size O and deliver it to my home address so my wife sees it!! Plus on seeing the ring it bore very little resemblance to the ring on the website i.e. the photograph gave the impression of a much more robust item whereas the real thing looked so flimsy and pathetic - definitely not worth the money. I then rang the Customer services to complain and cancel the order, and when I eventually got to speak to someone I was asked to return the ring for a full refund plus the cost of postage. This I did and the ring was received on the 22nd November (I have proof) and as of this evening (5th December) no refund has been made. All in all, my experience with Chisholm Hunter has been an unmitigated disaster”

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Posted 6 years ago

“Smooth web interface. Excellent value for money. Prompt service (although there was a little down period between ordering goods and being advised of their dispatch).”

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Posted 6 years ago

“Would never use these again ! Ordered watch only to be told that no longer available then picked an alternative which never came. There explanation was damaged in transit !! Lame excuse”

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Posted 6 years ago

“Good service but no info about Tissot guarantee of 2 years on my purchase”

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Posted 6 years ago

“Good price and helpful service”

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Posted 6 years ago

“very helpful at all stages both the online staff (Sinead) and in store when we went to get the watch strap adjusted. excellent service”

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Posted 6 years ago

“Excellent service, the product arrived quickly and the presentation is fantastic.”

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Posted 6 years ago

“Lovely item great service thank you”

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Posted 6 years ago

“Excellent item, packaged well, item was delivered on time, very satisfied with everything.”

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Posted 6 years ago

“Good quality easy to shop with”

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Posted 6 years ago

“Sinead was so helpful and professional and the watch swap was handled courteously. Jake had suggested another model that was perfect and Sinead arranged for a painless swap from a London branch.”

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Posted 6 years ago

“Great service, I purchased a click & collect watch online which required resizing. They adjusted the watch within an hour and it was totally fuss free. No complaints at all.”

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Posted 6 years ago

“This is my first order from Chisholm Hunter. I opted to collect my order in store. I was sent email updates on the status of my order. I did not wait long to be served in store. Happy with the online experience and service in store, I would order from this company again.”

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Posted 6 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews