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Chisholm Hunter Reviews

4.5 Rating 3,641 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews
Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

I ordered a Ruby and diamond ring in March and was told it would arrive in store within 2 weeks. I rang today (11-04-24), and spoke to Amber for her to say oh it’s not arrived yet there is about a 2 week delay on it. I told her it is for my daughter’s 40th Birthday at the end of April. She said I’ll swing it to make sure you get it is that ok, I said no it’s not actually and what do you mean you will swing it. I think the words she was looking for was I’ll give you the good customer service you should be getting. I said this isn’t good enough. I have already paid almost £1000 for this ring and now it’s not even here. I asked her how she could guarantee I’ll get it and she said I again I’ll really swing it to make sure you get it. I’m absolutely disgusted and if the ring has not arrived by next week then I will be demanding a refund. What on earth do I tell me daughter if I have no gift for her.
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Posted 1 year ago
Beautiful item. Looks exactly as it did online. Fast delivery.
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Posted 1 year ago
Ordered and paid for earrings online. Quick and easy and delivered within a few days.
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Posted 1 year ago
Very happy with the overall service from Chisholm Hunter. Watch arrived very well packaged and was delivered on time...ta boom tish! Good communication throughout this purchase along with competitive pricing. Very happy
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Posted 1 year ago
I purchased two rings from the Dundee store where I received fantastic service from the staff there. They were an extremely professional and friendly team who helped with my sizing and choice of rings to match in with my engagement ring. The rings were made especially for me which took eight weeks but definitely worth the wait. I did shop around but found their ring choice and price to be the best. They offer a health check on your rings to clean and check every six months which I think is a great idea to keep your rings in perfect condition. Overall I am delighted with the service start to finish and absolutely love my beautiful rings.
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Posted 1 year ago
I recently purchased a Grand Seiko from the Kingston branch. The service was friendly, professional and impeccable. They have a great team there and the recent comprehensive refurbishment of the shop makes it a real pleasure to shop there.
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Posted 1 year ago
Orfwted earrings. Website description misleading . 1st online chat with assistant unhelpful and unproductive. 2nd one inaccurate . Proper phone call MUCH better. Still disappointed as delivery time way over what was promised initially but subsequent real life phone calls with people were excellent and eventually I got exactly what I wanted!
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Posted 1 year ago
My order arrived on time and well packaged.
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Posted 1 year ago
Great product, fast delivery and good service
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Posted 1 year ago
First class service
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Posted 1 year ago
Had a hiccup with the order and things being in stock when they weren't but was swiftly and efficiently sorted out by Ryan. Had to reorder but the item came a lot sooner than expected, and was constantly kept in the loop with regards to what was happening. Will definitely use Chisholm Hunter again 😃
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Posted 2 years ago
Really well impressed with the service provided
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Posted 2 years ago
Completely fuss free.
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Posted 2 years ago
Great service, recommend !
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Posted 2 years ago
Excellent customer service from the Falkirk branch.
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Posted 2 years ago
Beautiful jewellery and quick service.
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Posted 2 years ago
Superb service
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Posted 2 years ago
Would highly recommend Chisholm Hunter in Aberdeen's Union Square. Purchased an IWC and Breitling during same visit from Avril who's knowledge and no pressure sales technique was great .
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Posted 2 years ago
Definitely recommend Chisholm Hunter Jewellery store in Warrington Cheshire UK The staff here are excellent and I even got offered a drink and a comfy chair while I waited to be served. Paula was excellent helping to choose the perfect and fitting item. Wil definitely choose this store again when looking to purchase again. 👍 ⭐⭐⭐⭐⭐
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Posted 2 years ago
Fantastic customer service from Simon at Bromley branch. Highly recommended
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Posted 2 years ago
Chisholm Hunter is rated 4.5 based on 3,641 reviews