The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,559 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order that was meant to be posted a week ago. I have not received anything so emailed them and received no response to that either. Feeling royally disappointed, I had such hopes. Will go to my bank to see if I can get a refund.”

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Posted 1 week ago

“High quality chocolate, delivered promptly. Thank you:) recommended!”

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Posted 2 weeks ago

“The egg was great but I ordered the flat white and got the dark chocolate one!”

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Posted 2 weeks ago

“placed an order for goods from The Chocolate Society all arrived ok.”

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Posted 3 weeks ago

“Been buying hot chocolate here for a few years now. It's our favourite. Delivery is always quick.”

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Posted 3 weeks ago

“Lovely products and quick delivery”

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Posted 3 weeks ago

“The whole family really enjoys The Chocolate Society's products. I've recently ordered 4 Easter eggs to go to various parts of the country - all gave arrived on time and in good condition. Looking forward, now to enjoying them at Easter!”

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Posted 3 weeks ago

“My daughter likes the bags of honeyvpcomb crunch, saying that they are softer than the other brands she has tried, and less hard on her teeth. We ate some less than perfect rose and violet creams - although they had about a month to go before they hit the best before date, they were already less moist inside, and the chocolate was a bit too thick. Sadly, not the best brads for this range, and not up there in the luxury category either. Bit disappointed.”

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Posted 3 weeks ago

“Just brillant the best”

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Posted 3 weeks ago

“Lovely chocolates, our go to chocolate for all occasions.”

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Posted 3 weeks ago

“Really superb quality products. Innovative too, but always with good purpose, nothing that only for a gimmick.”

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Posted 1 month ago

“An excellent choice of products especially the bulk packs of drinking chocolate. Great taste and good value”

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Posted 1 month ago

“Haven’t been able to use my voucher because there’s not enough ingredients information to let me know if products are gluten free. Wrote to the support email but not had any response”

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Posted 1 month ago

“Best chocolate ever 41% Colombian Drops”

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Posted 1 month ago

“Prompt delivery and well packaged The dark chocolate gingers were delicious BUT, so moreish that a whole packet was devoured in one go.”

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Posted 1 month ago

“I love this company's chocolate! Thick chocolate coated malt balls in dark, milk and blonde chocolate a favourite with the family. Tried various bars and love all of them. No issues with delivery. Excellent value for high quality chocolate.”