The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,650 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01963 824366

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The request to write a review and promise of a voucher for doing it can't be believed. You never get the discount.”

Helpful Report

Posted 6 years ago

Dear Deborah, Thank you for taking the time to leave a review, I am sorry to see you have been left dissatisfied. The way the review system works is as soon as the review is submitted, the £5 off voucher code is displayed on screen to be used at your convenience. As a small family run business, we take customer service extremely seriously and if you had contacted us to say you hadn't seen the discount code we would have of course shared this with you. I will ensure this code is sent over to you to use if you would like to. Again, I am sorry you have felt disappointed. Best wishes, Coral

Posted 6 years ago

“Always a delicious experience! The flavours of the Box of the Month selections are always exciting, well thought out, subtle and original. Presentation is also excellent and each Box of the Month I've purchased has been both visually pleasing and delicious. Keep up the great work!”

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Posted 6 years ago

“The Chocolate Society's Blonde Hokey Pokey is truly something special! The caramelized white chocolate outer layer envelops an always-crispy honeycomb centre. Together they create a truly original treat, sure to satisfy even the most discerning sweet tooth! My orders from The Chocolate Society always come carefully packed an on-time. I would highly recommend taking a chance and trying something new from The Chocolate Society. You won't regret it!”

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Posted 6 years ago

“Ordered 3 Easter Eggs which were delivered very quickly via the standard service. The recipients loved these last year.”

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Posted 6 years ago

“The caramelised pistachios were delicious. The caramelised milk chocolate bars are now a regular treat and are my absolute favourite. The factory outlet remains a very good way to try chocolates I might otherwise not buy - on this occasion I very much enjoyed the coconut praline bonbons.”

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Posted 6 years ago

“First class service. Product arrived well packed and on time. I cannot comment on product itself as it was intended for another.but informed it was excellent”

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Posted 6 years ago

“Fabulous chocolate. The dark bundle pack is fabulous, really delicious! Great customer service too.”

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Posted 6 years ago

“As always the shear joy of receiving the box with my order is just wonderful, without the actual opening and trying the contents. Bliss. Really great products. Enjoyed by all. Highly recommended to family and friends.”

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Posted 6 years ago

“Delicious chocolate!”

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Posted 6 years ago

“Supreme taste and quality of the chocolate together with excellent packing and an efficient and effective (speedy) delivery service.”

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Posted 6 years ago

“This was my first experience with The Chocolate Society, and I found the experience satisfactory. It was easy to order on line, the delivery was as stated, and the products well packed. I would not hesitate to reorder.”

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Posted 6 years ago

“Excellent confectionary.”

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Posted 6 years ago

“Absolutely the very best chocolate. The boxes are always innovative with delicious flavours.”

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Posted 6 years ago

“Am turning into a chocolate snob in my old (middle) age - and this is the chocolate for me. Always great intensity of flavour and terrific quality.”

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Posted 6 years ago

“Wonderful chocolate, a quality product, and beautifully presented too. Go to the factory shop if you can-it's well worth a visit!”

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Posted 6 years ago

“Fabulous quality and delicate flavours combined with smart packaging to create a special product from Somerset”

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Posted 6 years ago

“What amazing chocolate. The different flavours wonderful. Something for everybodies taste.”

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Posted 6 years ago

“Wow .. simply delicious amazing creamy dreamy chocolate. The best I’ve had .”

The Chocolate Society 5 star review on 14th March 2019

Helpful Report

Posted 6 years ago

“Have bought small amounts of chocolate for years from this company, l live on my own and try not to eat a lot of chocolate so do not order very often but I do love your chocolate”

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Posted 6 years ago

“Unfortunately your chocolate has spoilt me for any other. Only problem is you have to be quick on the selections or you are sold out. Great chocolate. The best in the country.”

Helpful Report

Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,650 reviews