The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,650 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01963 824366

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never normally write reviews – ever really – but The Chocolate Society really deserve this one. First, the Hot Chocolate Shaker is excellent. I bought one before Christmas and the hot chocolate truly is the best anyone in my family have ever tasted. We've tried some really creative recipes now too – anything goes! I don't normally like hot chocolate and even I can't resist a cup made with chocolate orange or Nutella or white chocolate or... you get the idea. I've now bought another one as a present and I can see it becoming a frequent purchase until everyone I know has one. Secondly, the company are amazing. So quick at answering queries, very friendly and helpful and they even proactively checked everyone had their orders before Christmas in case they needed to send replacements out because of the pandemic-related postage situation. Both mine have arrived ridiculously quickly too, in just a couple of days. Congratulations The Chocolate Society – you're getting everything right!!”

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Posted 4 years ago

“Great idea and really quick delivery. Well packaged and good quality products.”

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Posted 4 years ago

“Fab company, great gift. Ordering was easy and item delivered on time.”

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Posted 4 years ago

“Great chocolate shaker what a fab idea! My fav is hot choc with a spoonful of coffee”

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Posted 4 years ago

“Really pleased with this - it really does make a lovely smooth hot chocolate....have even used it with powdered versions where you just add hot water .....these are normally really lumpy but this solves that. Great customer service too! I had a small problem with the delivered item, but this was resolved super fast!”

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Posted 4 years ago

“I was a little sceptical about this but o my days awesome product best money I have ever spent not just for hot chocolate but latte as well Thank you”

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Posted 4 years ago

“Purchased as present and very pleased with the hot chocolate mug. Makes very smooth rich hot chocolate would definitely recommend”

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Posted 4 years ago

“What a discovery The Chocolate Factory is! I love dark chocolate and have tried all sorts of hand made chocolate suppliers but The Chocolate Factory chocolates are the best yet. The dark chocolate is delicious - wrapped around honeycomb, in a bar, through a truffle.. but the thing is, it seems moist when you eat it and the flavour is pure. Refreshing and delicious. Sometimes dark chocolate is hard and worthy but The Chocolate Society chocolate is sublime. I was wary of the chocolate 'pods' in the selection boxes but in reality they are amazing - bursts of liquid flavour! I would highly recommend and am looking forward to my next order.”

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Posted 4 years ago

“Useful product (shaker) if your’e at work and only have a microwave but expensive for what it is I feel. Also disappointed that every time I go on to the website what I want is sold out...”

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Posted 4 years ago

“Absolutely love my chocolate shaker and the dark hot chocolate is amazing, great service too.”

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Posted 4 years ago

“I just purchased the hot chocolate shaker - amazing product - beautifully creamy hot chocolate and cocoa 😀”

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Posted 4 years ago

“Highly recommended”

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Posted 4 years ago

“The chocolate produced here is top notch. Smooth as butter, great snap, amazing taste. I honestly haven't had chocolate as good as The Chocolate Society. I'll be placing another order soon enough.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“I have signed my wife up to the monthly subscription as a birthday present and we have just had the pleasure of sampling some of the first month’s delicious delights! We have yet to be disappointed by anything that has been consumed from this month’s box. Definitely worth it! The dark chocolate and orange combination was just perfect! No complaints here about the chocolate just the wait until the next batch!!! Thank you The Chocolate Society.”

The Chocolate Society 4 star review on 24th January 2021

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Posted 4 years ago

“Great company. The Chocolate society products are very good quality, good packaging and easy order process.”

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Posted 4 years ago

“Bought the chocolate shaker as a gift for a friend; she loved it (and so did the rest of her family, who all tried it). Really fast, efficient service and a very good quality product.”

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Posted 4 years ago

“I really like my hot chocolate shaker. It is very easy to use and clean and makes perfect hot chocolate every time. The only reason I didn't give it 5 stars is because in the ideal world I would like it to be bigger. I have to make 1 and then make another half a container, just to fill my mug. I would still recommend it and for some people a small mug is enough.”

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Posted 4 years ago

“I bought both the chocolate shaker which makes perfect hot chocolate, even made without milk it makes a lovely drink. Great chocolate and brilliant shaker .”

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Posted 4 years ago

“Excellent service - my hot chocolate shaker arrived really quickly”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,650 reviews