The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,650 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01963 824366

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent a selection of slabs and honeycomb to a dear friend in France for her 50th Birthday. She was delighted and said her only problem was that the salted caramel needed to be a 2kg bar! ;-)”

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Posted 5 years ago

“Very nice folk to talk to and place an order friendly service and,thankyou for your extra work done for the NHS free of charge we salute them and you. Cheers Bob/ELAINE .B.”

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Posted 5 years ago

“Best chocolate anywhere. Hands down”

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Posted 5 years ago

“How could I not love this chocolate? And I admire the dedication of Al and his team for carrying on in all the madness. Bless you all. xx”

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Posted 5 years ago

“Absolutely fantastic service from start to finish. *****”

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Posted 5 years ago

“Quick, easy and very efficient service at a difficult time, plus Easter. I wait to hear appreciation from close relatives but have every reason to believe they will have found their eggs excellent!!”

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Posted 5 years ago

“Quick delivery (especially during these times) but more importantly, delicious chocolate drops to go with my hot chocolate shaker.”

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Posted 5 years ago

“Great products and great customer service - top marks!”

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Posted 5 years ago

“I was so happy to receive my dark chocolate honeycomb in the mail earlier this week. Your shop had to run out of them, but the communication was wonderful about when they came in. I got four packages for myself and my three sons. They are so amazingly delicious, and a wonderful treat during Covid-19. I am so grateful that your shop is still open and I wish you the best in sharing positivity to the world through your creations!”

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Posted 5 years ago

“Well, the egg wasn't packaged properly, just in a jiffy bag so arrived smashed to pieces. Too late to do much about it so we will have to say it hatched : (”

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Posted 5 years ago

“I love hot chocolate but this really is the best, so quick and easy too!”

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Posted 5 years ago

“I love the chocolate almonds. Just the right balance of sweet and a hint of bitter. The best around.”

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Posted 5 years ago

“Without any doubt the best chocolate Easter Eggs one can buy, produced by a small and wonderfully enthusiastic team in Somerset. Always can be relied upon to provide prompt and personal service...….and their Hokey Pokey chocolates are without compare - a family favourite over the years!!”

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Posted 5 years ago

“Delicious chocolate and quick delivery. What’s not to like?”

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Posted 5 years ago

“I received a defective chocolate shaker. The customer service to replace the shaker was absolutely outstanding. Not only did I receive a shaker and more chocolate drops from the Chocolate Society but I also received 2 shakers and a tea maker stirrer from the manufacturer. All done very quickly. I passed on the spare shakers to my relatives and ordered them some more drops. We all love the shaker and the drops are delicious. Thank you!”

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Posted 5 years ago

“I was sceptical about the hot chocolate shaker but I'm so pleased I bought one and the delivery was so quick too! The dark chocolate drops are sublime, the result is a wonderfully satisfying cup.”

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Posted 5 years ago

“My chocolates delivered exactly when they were promised and they are delicious. Just the sort of treat one needs during these trying times. I haven't started the ginger yet. A pleasure to come!”

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Posted 5 years ago

“Present for family But, we always enjoy your chocolates”

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Posted 5 years ago

“The Chocolate Society offers an excellent service- delivery is swift and the quality of products is superb. Who needs department stores? This is a first- class door to door service for chocoholics.”

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Posted 5 years ago

“I have now placed two orders with The Chocolate Society in the last month since finding them and cannot rate them highly enough or recommend them more. Excellent quality and truly delicious. The dark chocolate ginger and dark chocolate honeycomb are superb. Will certainly order again soon and recommend them to family and friends.”

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Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,650 reviews