Choosey Reviews

Name: Choosey
Address: Elizabeth House,39 York Road,London,United Kingdom, London
Rating: 4.51

4.5 Rating 273 Reviews

90 %

of reviewers recommend Choosey

Company Reviews

Product Reviews

Questions

Visit Website

Email:

customerservice@choosey.com

Location:

Elizabeth House,39 York Road,London,United Kingdom
London
SE17NQ

Write Your review

Tell us how Choosey made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The front of the card was good and loading the video onto the website was easy. When I received the card, the envelope was stuck down, I had to tear it open to get the card out and when opening the card half of the message on the card was missing!! Really disappointed!!”

Helpful Report

Posted 6 years ago

Hi Katy. Sincere apologies for this. I understand this must have been incredibly frustrating. I have refunded you for the order and our customer service team will be in touch.

Posted 6 years ago

“Never answered my e-mail”

Helpful Report

Posted 6 years ago

“I ordered a card and when it arrived the font and positioning of the message was different from the card preview. Emailed customer service, received an automated receipt stating someone would contact me within 2 days. Still no response even after more than a week. On the plus side delivery was quick”

Helpful Report

Posted 6 years ago

Hi Karina Thanks for your review. I'm so sorry to hear your card arrived faulty and that no one has yet been in touch to fix it. Please check your emails to find a code entitling you to completely free card including postage, and a response to your initial email. Sincere apologies Karina, and we hope your next experience shopping with Choosey is a better one!

Posted 6 years ago

“Compared to other online greetings card companies I have used, the choice wasn't as good, the print quality was lower, the cardstock was thinner, the packaging was not as protective and the envelope provided (although it was the correct size) was just an ordinary stationary envelope, not a greetings card envelope.”

Helpful Report

Posted 6 years ago

“The printing internally needs a lot of work. I wasn't able to centralise the text and it was printed going off the edge of the card. Front of the card was really good but work needed internally.”

Helpful Report

Posted 6 years ago

“Unfortunately I have to rate poor as I made an order which did not arrive. I contacted customer service who did respond quickly and have assured me that they have re-sent the card and it will arrive in 1-3 days. This was dealt with very well. However the email I was just sent directing me to leave this review was addressed to Abigail. This is not my name so I am confused as to what has happened here.”

Helpful Report

Posted 6 years ago

“late sending card & previous orders not sent & no notification emailed. if I didn't have a free card code I wouldn't have given them a second order”

Helpful Report

Posted 6 years ago

“Awkward user interface to create the card, posted in plenty of time, but still arrived late. Will not be using again”

Helpful Report

Posted 6 years ago

Choosey is rated 4.5 based on 273 reviews