“I bought an expensive TISSOT watch. I did not know the company is in Singapore and I dont understand why the company dont make this clear to customers! I would NEVER have bought from Singapore! Nobody is responding to my mails and I NEVER received the watch! Very disappointed. Mrs Baron”
“Ordered on 11th May 2020, received it in London on 14th May 2020.
was not aware that citywatches.co.uk is based in Singapore until I made my order...
Under the current (Corona-virus) circumstances, I was worried about potential issues, but I'm happy to say that all went well.
I was notified of tracking number and shipping details quickly and my package arrived one day earlier than expected.
I will use these guys again. I don't usually leave reviews, but I hope this will help someone who is thinking about ordering from citywatches.co.uk.”
“Bought a Seiko Flightmaster from City Watches as they offered the best price I could find online in the UK with free postage as well. The watch arrived quickly, well packaged and exactly as I had expected. Communication was very good and I have no hesitation recommending this business.”
“Watch, full set documents, packaging all great. But it took 6 days to arrive, during which time - complete silence. This company either doesn't know or doesn't care about the rapid and dedicated performance of their competitors.
I buy a lot of watches and during the 24 / 48 hours it takes for them to arrive, I'm practically swamped with emails relating to the progress of the process.
You need to lift your game guys. It's not hard.”
“Brought a Seiko, has a faulty bezel, which is not engaging as it should, too much tolerance. Sent them an email completely explaining the nature of the problem. They asked for photos and an explanation! I explained that a photo won't show the bezel engaging! And I'd already explained the problem. They are now ignoring me. I had some reservations about buying from CityWatches due to comments on line. I can only advise others, shop elsewhere, really. I will have to use my credit card protection.”
“This is the first purchase I have made from Citywatches, and I must say that I recommend them 100%.
I bought a Seiko automatic watch which was priced a lot lower than other sellers. Boxed with instructions and guarantee.
The delivery was fairly fast, and the watch was packed well.
I will definitely be buying my next watches from Citywatches as I've just started collecting watches. Thank you Citywatches.. I'm heading back to your website now :-)”
“This is my third Seiko Watch purchased from CityWatches in the past three months, In my opinion they are one of the best UK sellers of watches. My only disappointment is that after the previous two purchases and reviews I received emails on both occasions offering a discount on future purchases if I emailed before ordering. Despite sending three separate emails to CityWatches no discount was forthcoming.”