ClassicMovieStore.co.uk Reviews

4.67 Rating 901 Reviews
B
Happiness Grade

ClassicMovieStore.co.uk have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

96.88%
Industry Average
Good box set at a very good price
- Mr michael gill
The movie store are great company as far as I am concerned and they sell goods at fantastic prices and deliver them on time " what more could you ask for ".
- dennis kingston
Always provides an excellent service. Really good product range and the price is fair.
- Jeremy Laurie
A

Delivery - Fast

92.59%
Industry Average
Fast delivery. Excellent quality item. Thoroughly recommended.
- Pamela Dalley
A pleasure to deal with and a quick delivery
- Anonymous
Several orders have been well over the stated delivery time. Would like to see the option to track orders through the post even if this costs more.
- Donald Brown
F

Refunds - Difficult

25.00%
Industry Average
Sent the wrong DVD in the correct box. Sent them back and never received our refund of £55
- Zoe Pearson
One more email to them then I contact Paypal to refund my money and leave extremely poor reviews anywhere I can think of.
- Dave Maloney
i eventually got a refund last week(5 dec).
- Miss parkin
97.67%
Industry Average
I found them extremely easy ( I am 84) to deal with and the service was exactly as promised, Well done gentlemen.
- Ronald Strange
My Item was in stock, and dispatched quickly. Really good service.
- Julie Williams
Always provides an excellent service. Really good product range and the price is fair.
- Jeremy Laurie