Login
Start Free Trial Are you a business? Click Here

ClassicMovieStore.co.uk Reviews

4.7 Rating 903 Reviews
B
Happiness Grade

ClassicMovieStore.co.uk have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

96.88%
Industry Average
“ Good box set at a very good price ”
- Mr Michael Gill
“ The movie store are great company as far as I am concerned and they sell goods at fantastic prices and deliver them on time " what more could you ask for ". ”
- Dennis Kingston
“ Always provides an excellent service. Really good product range and the price is fair. ”
- Jeremy Laurie
A

Delivery - Fast

92.59%
Industry Average
“ Fast delivery. Excellent quality item. Thoroughly recommended. ”
- Pamela Dalley
“ A pleasure to deal with and a quick delivery ”
- Anonymous
“ Several orders have been well over the stated delivery time. Would like to see the option to track orders through the post even if this costs more. ”
- Donald Brown
F

Refunds - Difficult

25.00%
Industry Average
“ Sent the wrong DVD in the correct box. Sent them back and never received our refund of £55 ”
- Zoe Pearson
“ One more email to them then I contact Paypal to refund my money and leave extremely poor reviews anywhere I can think of. ”
- Dave Maloney
“ i eventually got a refund last week(5 dec). ”
- Miss Parkin
97.67%
Industry Average
“ I found them extremely easy ( I am 84) to deal with and the service was exactly as promised, Well done gentlemen. ”
- Ronald Strange
“ My Item was in stock, and dispatched quickly. Really good service. ”
- Julie Williams
“ Always provides an excellent service. Really good product range and the price is fair. ”
- Jeremy Laurie