ClassicMovieStore.co.uk Reviews

Name: ClassicMovieStore.co.uk
Address: PO BOX 318, Hoddesdon
Rating: 4.66

4.7 Rating 903 Reviews

93 %

of reviewers recommend ClassicMovieStore.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

Visit Website

Phone:

0208 123 1333

Email:

support@classicmoviestore.co.uk

Location:

PO BOX 318
Hoddesdon
EN11 1DL

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ClassicMovieStore.co.uk 5 star review on 9th December 2017

Marguerite White

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sad to say I have been scammed - email does not work and phone number does not exist. AVOID!!”

Helpful Report

Posted 1 year ago

“I have bought from them in the past with no problem. The latest saga was not good. Cannot contact them on phone ( not in use) email does not work either. Site says order is pending. I have had to get money back via PayPal.”

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Posted 1 year ago

“Scam company website. Takes money does not post items, does not respond to emails or phone.”

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Posted 1 year ago

“Poor communication...not responding to emails or phone...blamed royal mail...order still not received. Christmas presents probably never coming....disappointed”

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Posted 2 years ago

“Love this site... I have ordered about 18 box sets from them over the last few years. Always been on time and every email I’ve sent has been answered quickly and helpfully. Can’t recommend enough.”

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Posted 4 years ago

“Have used this store now for a good few years and have never had a problem. Items always on time and really fast customer service. Thanks for the orders.”

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Posted 4 years ago

“My wife purchased an “in stock” DVD box set over 3 weeks ago and still not arrived. Have received prompt delivery via Royal Mail from other UK based companies so the problem does not rest with Royal Mail. Contacted Classic Movie Store via online form and received terse reply. We contacted them again in an attempt to resolve undelivered purchase but no response. We won’t order from this company again and are still waiting for this to be resolved.”

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Posted 4 years ago

“The best UK dvd retailer we have found. Such a big range and have always replied to emails quickly and our orders have always been delivered within a few days.”

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Posted 4 years ago

“We've not received our order??”

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Posted 4 years ago

Sorry to hear this, I have just checked the tracking on your order and it says it was delivered over a month ago, on 27th April, 3 days after you placed your order. We have had no email from you at all, please contact us at the website to get this resolved. Cheers

Posted 4 years ago

“Unbelievable, a DVD with a proper sound level! No need to screw the amp in my TV, a rarity today. Enjoyable caper with strong cast, dated but still enjoyable. Superb value for money, 10 out of 10. Good packaging too. Recommended vendor.”

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Posted 4 years ago

“Pleased with product and service”

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Posted 4 years ago

“Great price videos”

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Posted 4 years ago

“Good box set at a very good price”

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Posted 4 years ago

“No email to say item posted when paid 7 days ago no reply to email sent Could well b the first ever and last order placed NOT IMPRESSED”

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Posted 4 years ago

Hi there, we have been communicating via email and have now resolved this. Cheers

Posted 4 years ago

“Fast delivery. Excellent quality item. Thoroughly recommended.”

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Posted 4 years ago

“Easy to order and delivered as expected.”

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Posted 4 years ago

“The movie store are great company as far as I am concerned and they sell goods at fantastic prices and deliver them on time " what more could you ask for ".”

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Posted 4 years ago

“I found them extremely easy ( I am 84) to deal with and the service was exactly as promised, Well done gentlemen.”

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Posted 4 years ago

“Sent the wrong DVD in the correct box. Sent them back and never received our refund of £55”

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Posted 4 years ago

Hi Zoe, Sorry to hear this, please do get in touch with us at the contact us page of the website to get this resolved. Cheers

Posted 4 years ago

“My Item was in stock, and dispatched quickly. Really good service.”

Helpful Report

Posted 4 years ago

ClassicMovieStore.co.uk is rated 4.7 based on 903 reviews