“Where do I start from? I should have been wary about the tacky website Cleanstar probably asked unprofessionals to design, and the bunch of services with no clear information and processes to check out. On the day scheduled for cleaning, I had to remind them to come early as we had work to do later on. Everything reeked of shabby preparation and even poorer execution.”
“I trust my friends to send me good recommendations because they've never failed me before. However, I have to draw the line with Cleanstar. The team came off as arrogant and spent little time as they could addressing my concerns. I tried to reach out to the customer service through the website, but all my efforts hit a brick wall.”
“I'd been postponing a deep clean for over a year now, thanks to the fast-paced nature of my business, so naturally, I expected a proven service to help me out. These guys didn't show up on time and my specifications managed to disappear from their website. They ended up providing the wrong service! I think one star would do.”
“I searched for a site I could bank on to provide an experienced team to clean my business premises in Atlanta. I thought I found a good fit in Cleanstar National, but I was wrong. My team and I are still recovering from the shambolic episode.”
“Will I come back here? No. Not even for free. Everything seemed inviting from the beginning but I guess getting burned has taught me that all that glitters are not gold. They're not cleaning masters.”
“If there was ever a site and service lacking empathy, this is it. I couldn't get what I was looking for and after making enquiries, it took several days to get a reply with rather harsh words.”
