Clear Away Waste Management Reviews

Name: Clear Away Waste Management
Address: Archers Field, Brunt Mills Industrial Estate, Basildon
Rating: 4.92

4.9 Rating 551 Reviews

98 %

of reviewers recommend Clear Away Waste Management

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

About Clear Away Waste Management:

With years of experience we are able to find the most cost effective solution for your waste disposal needs. Whether you need a waste management solution on a commercial job or are looking for a small skip for a DIY project at home we are able to able to provide a service for you.

Visit Website

Phone:

01268 520 166

Email:

jordan@clear-a-way.co.uk

Location:

Archers Field, Brunt Mills Industrial Estate
Basildon
SS13 1DH

Write Your review

Tell us how Clear Away Waste Management made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best skip firm in Essex! Skip arrived on time and taken away hassle free would use again”

Helpful Report

Posted 6 years ago

“The service was great! Very helpful on the phone, the skip arrived on time and the driver was so friendly. Will definitely be using them again.”

Helpful Report

Posted 6 years ago

“Quick, reliable and helpful service! It was nice to deal with people who were transparent on price and stuck to their word on delivery/collection times. Will definitely always use Clear Away for skip hire in future.”

Helpful Report

Posted 6 years ago

“Used online booking. very efficient delivering and picking up skip”

Helpful Report

Posted 6 years ago

“Fantastic service as always. Lovely family run business, great price. Would highly recommend!”

Helpful Report

Posted 6 years ago

“Highly recommend this company after receiving great service from the lady in the office who sorted a skip out for me and also the chap who delivered/collected it for me”

Helpful Report

Posted 6 years ago

“Brilliant service from start to finish, would highly recommend this company”

Helpful Report

Posted 6 years ago

“A good service .will use again .always responded to emails when sent them .thank you”

Helpful Report

Posted 6 years ago

“Very good company reliable and great prices dropped of in the morning and rung to check if it was ready to be collected 2nd time ive ordered from them and will continue to go back to this company!”

Helpful Report

Posted 6 years ago

“Very good reliable and I like the fact I can order online”

Helpful Report

Posted 6 years ago

“Fantastic service - good prices,very helpful people;I wouldn't go anywhere else for a skip,they've been great.”

Helpful Report

Posted 6 years ago

“Ordered skip for Eastwood, Leigh on sea delivered on time and collected promptly when requested. Would recommend”

Helpful Report

Posted 6 years ago

“Excellent management service and great turnaround of all skips that were ordered. Deliveries are always prompt and the speed of urgent drop off/collections are fantastic. All drivers are approachable and conscientious. I will definitely use Clear Away in the future.”

Helpful Report

Posted 6 years ago

“We booked the wait and load service for 2pm on 8/11/2018. The driver arrived promptly and placed the skip exactly where we wanted it. We didn’t catch his name, but we are extremely grateful to him. Not only was he friendly and professional, he was back and fourth loading the skip with us and also gave us an extra few minutes so we could fill the skip. There was a lot to clear and we would have struggled to do it without him. We will definitely use this company again and would recommend them to anyone. Thanks a million.”

Helpful Report

Posted 6 years ago

“Excellent service. Best price found. Delivered on time and collected on time. Would use again and again.”

Helpful Report

Posted 6 years ago

“Outstanding services , both office managers and drivers Company ticked all boxes”

Helpful Report

Posted 6 years ago

“Can’t praise you enough. Every member of staff gave 100% great customer service from the office staff to the drivers. Ordered online Sunday and my skip was delivered by 8am Monday morning. Second skip delivered within a few hours of request. Wouldn’t use any other company I am 5hat impressed. Well done all at Clearaway.”

Helpful Report

Posted 6 years ago

“Magnificent service! will definitely be using Clearaway again :)”

Helpful Report

Posted 6 years ago

“Difficult review to write as the customer service provided appears to be good to start with; it’s was only when an issue occurred that the true lack of professionalism, competency and understanding appeared. Booked a skip, (never had one before) and was not told anything about the 10-day load period. I had originally arranged to pay cash to the driver on the delivery day but unfortunately didn’t think I would get there in time. I called the office to make a card payment and found that they had written down the wrong delivery address. I paid and asked them to advise the driver. Half an hour later he called me to say the lady at the house doesn’t want a skip. He hadn’t been updated in relation to the correct address, I advised him of the drop off address and said I was on my way over, unfortunately he had dropped off and left before I got there. There was no delivery docket but never having had a skip before I didn’t know there should have been one. Skip forward 9 days and I got a call from admin to say can they can come and collect? We have a conversation about my lack of knowledge of the policy that I hadn’t been made aware of and as I was off on holiday asked for a couple more weeks to fill it which was verbally agreed. When I got home from holiday I found out the skip has been taken the day before, so I called the office. They confirm they picked up a full skip as the they had received a call from ‘a woman’ saying it was ready for collection. I explained about the conversation and the agreement for more time and also confirmed that the skip hadn’t been filled up as I had been away. They did not know who the woman was that had called and said there was nothing they could do. I spoke to a manager, apparently, they don’t give out their names, (which is convenient for them) but I believe she was called Abi. She said that I had been advised about the 10 day hire, everyone is, (not according to the reviews) and that her staff always tell customers everything (shame they were unable to write down the correct address!) She then said that I was lying about calling and making arrangements to keep the skip for a further 2 weeks and refused to take my word that this had happened. I asked to speak to the Director, Paul and after a short while on hold as told he couldn’t be found and he would call me back, (still waiting.) Not happy with the service at all which is a shame as it was a referral my cousin who is in the trade and uses (used) them for all his jobs. I don’t like being called a liar, it’s not my fault your company has rubbish policies and procedures, if your staff can’t get an address right and your drivers can’t tell the difference between a full and a half empty skip they need further training. If you won’t give your names how do we know who we have been talking to and who we need to refer back to. Abi I believe you are the liar, I don’t believe some random woman called in to say the skip was ready. I believe you and your team didn’t do your jobs properly and now I’m going to have to rent another skip, well guess what, it won’t be from you, you bunch of immoral nincompoops.”

Helpful Report

Posted 6 years ago

“Very efficient and friendly service, competitively priced. The skip was delivered and placed without fuss and removed again when scheduled. I had to contact the office a couple of times ask a few questions and the person I spoke to was very helpful, unfortunately I didn't think to ask her name. I would certainly use clearaway again.”

Helpful Report

Posted 7 years ago

Clear Away Waste Management is rated 4.9 based on 551 reviews