Clearway Online Reviews

Name: Clearway Online
Address: Clearway Online Head Office, Unit 2J, Carlton Drive, Pen Y Fan Industrial Estate, Crumlin, Caerphilly County Borough
Rating: 4.80

4.8 Rating 51 Reviews

96 %

of reviewers recommend Clearway Online

About Clearway Online:

Established in 1990, Clearway is a premier global manufacturer and distributor of flexible PVC. With a commitment to excellence, the company operates from offices in Ireland, France, the UK, Germany, Brazil, North America, and China. Recognised for outstanding customer service and high-quality products. Clearway excels in producing PVC for diverse applications, ensuring both ethical and ecological compliance.

Visit Website

Phone:

01495248548

Email:

sales@clearwayonline.co.uk

Location:

Clearway Online Head Office,
Unit 2J, Carlton Drive, Pen Y Fan Industrial Estate,
Crumlin
Caerphilly County Borough
NP11 4EA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“How wonderful to find a company who still have real people on the end of a phone! Extremely informative and helpful. I was made to feel like a valued customer despite my tiny spend. I arranged for Royal Mail to collect my order as it was so small; Clearway packaged it appropriately and it arrived in perfect condition.”

Helpful Report

Hi there, Thank you so much for your amazing 5-star review of Clearway Online! We're thrilled to hear how much you appreciated our personalized service and that you felt valued as a customer. Our team works hard to ensure your order is handled with care and arrives in perfect condition. Your kind words mean so much to us and motivate us to keep up our commitment to exceptional service. If you have any questions or need assistance in the future, don't hesitate to reach out! Thanks once again for choosing us! Warm regards, Clearway Online Team

“Great service called up for some advise lady was super helpful”

Helpful Report

Hi Dhillon, Thank you for the 5-star review! We’re glad you found the help you needed and that our advisor was super helpful. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“Very good customer service and fast delivery!”

Helpful Report

Hi Joshua, Thank you for the 5-star review! We’re glad you had a positive experience with our customer service and fast delivery. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“Excellent service”

Helpful Report

Hi Gerard, Thank you for the 5-star review! We’re glad you experienced excellent service. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“Amazing service, fast delivery”

Helpful Report

Hi Martin, Thank you for the 5-star review! We’re glad you experienced amazing service and fast delivery. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“Excellent service, fully recommend”

Helpful Report

Hi Pete, Thank you for your 5-star review! We’re glad you had an excellent service and fully recommend us. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“Great service product delivered in a good time.”

Helpful Report

Hi Michael, Thank you for the 5-star review! We’re glad the service was great and the product delivered in a good time. If there’s anything else you’d like to share, we’re happy to hear. Kind regards, The Clearway Online Team

“BRILLIANT!! Straight forward website, knew what I wanted, easy to order, very efficient service, yes, I think it's a tad expensive for what it is (reason for knocking 1 star), time will tell on the quality side of things and whether it will take the traffic in & out, hopefully it will do it's job of keeping the fly's/wasps out!!”

Clearway Online 4 star review on 3rd June 2026

Helpful Report

Hi Alvin, Thank you for your 4-star review! We’re glad the website was straightforward and the ordering process was easy and efficient. We appreciate your note about the price and will take your feedback on board. If there’s anything else you’d like to share about performance or quality, we’d be happy to hear. Kind regards, The Clearway Online Team

“Very professional and helpful service, great product and a great price”

Helpful Report

Hi Julian, Thank you for your 5-star review! We're glad you found our service professional, the product great, and the price, as well as our help, satisfactory. We appreciate your feedback and look forward to helping you again soon. Kind regards, The Clearway Online Team

“Good quality product, fast delivery, very helpful with query”

Helpful Report

Hi Teresa, Thank you for your 5-star review! We're glad you’re happy with the product quality, fast delivery, and our help with your query. We appreciate your feedback and look forward to helping you again soon. Warm regards, The Clearway Online Team

“Excellent service Thank you”

Helpful Report

Hi Paul, Thank you for your 5-star review! We're glad you found our service excellent and that we met your needs. We appreciate your feedback and look forward to helping you again soon. Kind regards, The Clearway Online Team

“After my initial email didnt get a response i called and Amy helpfully went through my requirements with me and sent a quote. I received the product quickly, complete & undamaged and it has been installed and fits perfectly. I would definatly use again. James, Site Manager, Jotmans Hall Primary School.”

Helpful Report

Hi James, Thank you for your 5-star review! We're glad Amy clarified your requirements, and that the quote, quick delivery, and fit meet your needs. We appreciate your feedback and look forward to helping you again soon. Warm regards, The Clearway Online Team

“Excellent/Speedy service”

Helpful Report

Hi Mark, Thank you for your 5-star review! We're glad you found our service excellent and speedy. We appreciate your feedback and look forward to helping you again soon. Warm regards, The Clearway Online Team

“Speedy delivery, Great service”

Helpful Report

Hi Andrew, Thank you for your 5-star review! We're delighted you found the delivery speedy and the service great. We appreciate your feedback and look forward to helping you again soon. Warm regards, The Clearway Online Team

“Excellent prompt service. The PVC strip curtains were easy to fit and good quality. Would definitely recommend Clearway”

Helpful Report

Hi Elaine, Thank you for your 5-star review! We're delighted you found the service prompt and the PVC strip curtains easy to fit and of good quality. We appreciate your recommendation and look forward to helping again soon. Warm regards, The Clearway Online Team

“Ordering was simple,delivery was prompt and entire process was flawless.”

Helpful Report

Hi Archie, Thank you for your 5-star review! We're thrilled you found ordering simple, delivery prompt, and the whole process flawless. We ensure to concentrate on our service delivery and really try to give the best service possible. We appreciate your kind words and look forward to serving you again soon. Warm regards, The Clearway Online Team

“Always superfast and reliable. I’ve used Clearway Online several times now, and the process is consistently seamless. Highly recommend for their efficiency.”

Helpful Report

Hi there, Thank you for your 5-star review! We're thrilled to hear you find Clearway Online superfast and reliable, and that the process is consistently seamless. We appreciate your recommendation and look forward to serving you again soon. Warm regards, The Clearway Online Team

“Paying £70 for delivery and we still haven’t received our purchase For that price I would expect next day delivery Delivery finally arrived over a week later and delivered over 2 days Big thanks to Charlie Ann for her help in tracking down our order Maybe you should change your delivery courier”

Helpful Report

Hi Phillip, Thank you for getting in touch. I’m very sorry to learn that your order was delayed, particularly after you selected and paid for delivery. I appreciate how frustrating this must have been. We are currently reviewing what may have caused the delay and will take steps to improve our processes where possible. As your order was shipped to Northern Ireland, delivery times can occasionally be extended due to factors such as ferry schedules, customs procedures, and other logistical considerations. We are exploring ways to make this process more efficient. I have passed on the kind words to Charleyann, for her hard work ensuring your order arrived swiftly. I would also like to clarify that next-day delivery is not available for Northern Ireland or certain UK island locations. Deliveries to these areas typically require an additional three working days. This information is provided during checkout and is also available on our delivery information page: https://clearwayonline.co.uk/terms-pages/delivery/ Thank you for bringing this matter to our attention. We are committed to using this feedback to improve our service and help prevent similar issues in the future. Kind regards, Clearway Online Team

“Really fast delivery and a quality product. We will definetly use again 5***”

Helpful Report

Hi there, Thank you for your 5-star review! We're thrilled to hear you were satisfied with the fast delivery and quality product. We look forward to serving you again soon. Warm regards, The Clearway Online Team

“Spot on, the helpful staff helped ensure my delivery was as required and arrived on time , great service.”

Helpful Report

Hi there, Thank you for your 5-star review! We're glad to hear our staff helped ensure your delivery was as required and arrived on time. If you need anything else, just let us know. Warm regards, The Clearway Online Team

“Excellent service and quality. Highly recommend!”

Helpful Report

Hi there, Thank you for your 5-star review! We're thrilled to hear you enjoyed excellent service and quality. If you need anything else, just let us know. Warm regards, The Clearway Online Team

Clearway Online is rated 4.8 based on 51 reviews