“I ordered a customised apron with plenty of time for it to arrive before Christmas, and was told it would arrive between 11th-13th December. On 16th December it has still not arrived and the recipient of the gift can now not receive it until the new year! I contacted customer service and all they offered was a £4.03 refund despite their website saying if the order does not arrive in time, they will give you £20 store credit, and refund your postage when my postage came to £4.99 so they will not even cover that!
I explained that I would not use credit as I do not need to order anything else from them and they still insisted they would only give me a £4.03 refund. Appalled at the customer service and have now cancelled my order and will be taking my business elsewhere! DO NOT USE!!!”
“Great products and great service, their logo setup service is excellent and the results from an image transferred to clothing is better than expected. Even at the height of Christmas they will work through to make sure they get your order out to you as soon as possible. All designs are thoroughly checked with you before proceeding, avoiding any mistakes.
The range of clothes they have available including discounts is also great, you can't beat them.”
