“Can’t give this place 1 start as customer service response has been good. However, I ordered a new motherboard which arrived unsealed and missing mounting screws. I had already dismantled my PC before realising and ended up using my previous boards screws to mount - no big deal. I then realised after mounting my CPU & cooler using the last of my paste that the pins on the audio port were bent making me think this was a return.
I contacted them and we agreed that a partial refund would be appropriate given I’d fixed the pins, and I also requested a set of screws to also be sent. This was agreeable until a few days later they advised I need to return the full board for a refund which puts me out a PC for a few days, as well as the hassle of taking apart, cleaning, ordering more paste etc.
They advised this is a 3rd party that supplied the board so beware if purchasing items as looking at other reviews this isn’t the first time. Next time I’ll spend the extra 2% and buy from Scan”
