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Coachline Reviews

4.6 Rating 16 Reviews
94 %
of reviewers recommend Coachline
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Phone:

01785 245 200

Email:

kate@coachline.co.uk

Location:

St Johns House, Stafford,

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Anonymous
Anonymous  // 01/01/2019
I had a none fault accident 14 months ago third party admitted liability but still lost my no claims bonus and still not been paid out for my losses this is my first claim in 40yrs of driving. Has anyone else had a problem like this .I keep being told they are trying but third party haven't paid yet
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Posted 6 months ago
Michelle is very good at her job , very helpful .
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Posted 2 years ago
Good Morning Mr Grayston, Thanks so much for taking the time to review our services. The Coachline Team prides itself on going above and beyond for clients old and new.
Posted 2 years ago
Very helpful staff Pleasure to deal with
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Posted 2 years ago
Thank-you for your kind words. The Coachline Team go above and beyond for clients new and old. We look forward to working closely with you again upon renewal.
Posted 2 years ago
Michelle went above and beyond to make sure we got what we needed, would recommend coachline based on our experiences so far!
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Posted 2 years ago
Hi Richard, thanks for your kind review. We look forward to working with you and providing our high level of support. The Coachline Team
Posted 2 years ago
Been with a few years now and always excellent service , great staff to deal with
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Posted 2 years ago
Hello Colin, so nice of you to leave us a review. The Coachline Team are always happy to go the extra mile for customers old and new.
Posted 2 years ago
I’ve been with this company for 7 years now and I cannot fault them in anyway. Nothing is to much trouble and they always find me the best quotes..Highly recommended..Thank you
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Posted 2 years ago
Hi Mehtab, Thanks so much for taking the time to leave such a great review of our services. The Coachline team are always happy to go the extra mile for our clients, old and new.
Posted 2 years ago
Dealt with Michelle, who was very knowledgable and helpful. Went a bit further in dealing with my quote. Very competetive. Took out fleet insurance. Thanks Coachline ins.
Coachline 5 star review on 30th November 2021
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Posted 3 years ago
Thanks for your review Ian, we are so pleased you are happy with our service. The Coachline Team
Posted 3 years ago
I have found Coachline to be very efficient and competitive.
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Posted 3 years ago
Thank you for taking the time to write a review, our friendly team always go above and beyond to provide excellent customer service.
Posted 3 years ago
been with COACHLINE for many years, always there to give personal assistance, if and when we need recovery. thank you
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Posted 3 years ago
Thanks Stephen - happy to assist as always. The Coachline Team
Posted 3 years ago
Got sorted out after a delay but coastline were understanding considering the times
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Posted 3 years ago
Thanks Konrad. The Coachline Team
Posted 3 years ago
Very happy with service so far, prompt requests and responses, hope this continues
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Posted 3 years ago
Hi Darren, we are so glad you're pleased with our service. The Coachline Team
Posted 3 years ago
Always putting customer service at the for front. Been with Coachline a number off years. Fantastic service
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Posted 3 years ago
Thanks for taking the time to leave feedback Lee, much appreciated. The Coachline Team
Posted 3 years ago
Friendly, informative, efficient and helpful
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Posted 3 years ago
Thanks Arthur, great to do business with you. The Coachline Team
Posted 3 years ago
Excellent service as always, great communication from all the staff. Wouldn't go anywhere else for my insurance.
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Posted 3 years ago
Thanks David, that is very kind of you. We hope to have the pleasure of your business for many more years to come. Regards The Coachline Team
Posted 3 years ago
great service who ever we deal with most of our buses are with you just 1 more to move over and you will have them all its nice to be able to deal with over a phone rather than internet as computer doesnt offer any discount as tescos say every little helps keep up the good work guys john and caroline classic mini coaches
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Posted 3 years ago
Good Morning John & Caroline, thanks so much for taking the time to write such a glowing review of our Coachline team. As always its a pleasure to be of service.
Posted 3 years ago
I am starting a new business as a coach operator and have found that insurance brokers generally are terrible when it comes to customer care. Most don't even return your calls and even if they do they don't understand the industry. Speaking to Michele at Coachline was however, the complete opposite. Not only did she know what she was talking about, she contacted me when she said she would even if there was no news. To top it all I got a quote £1300 cheaper than anyone else. Very happy indeed.
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Posted 3 years ago
Thank you for your fantastic review - we are so pleased that Michelle exceeded your expectations :)
Posted 3 years ago
Coachline is rated 4.6 based on 16 reviews