Coggles Reviews

“ Shocking service no one helps same replies over and over again and no refund ”

“ I was then notified I wouldn’t get a refund as the item was damaged. ”

“ Still no refund even though they told me it would be refunded to me within 3-5 days over 10 days ago. ”

“ I ordered a Max Mara jacket from Coggles. This is my first order through Coggles but I got a faulty/damaged jacket. It looks like a used item for every button has a lot of damage, rusted, rotten. Who wants to anticipate getting a damaged item like that? I contacted to customer service team through message but even though it has been 40 hours, there’s no answer, resolve the issue. I also request a return, i don’t get any return label and info!!!!!!! I live in the US. If you are a US customer, you should avoid Coggles. I am very disappointed and upset now. I want to get my full refund and return this faulty item! ”

“ Instead of taking responsibility or resolving the matter, they refused to offer a refund or any form of compensation. ”

“ I got an email confirming they received my return - no refund. ”

“ The WORST company do not shop with them. They refused to refund me for my maxmara coat as they said that I’d returned an asos item. There were no images sent correspondence was dreadful and I had to threaten legal action and they finally refunded me. Awful awful company go with net a porter or another company ”

“ When it arrived I was emailed to say it had arrived back and I’d receive the refund within 5 days. ”

“ I received a refund for one item but the other has gone "missing" in the warehouse. ”

“ DO NOT USE THIS COMPANY! I have been chasing a refund for over 2 months now. Every time I speak to customer service they say it is being processed, and yet I get messages from them requesting the same information again and again which I have given to them 4 times via phone and email. Would never use them again and am seeking legal advice currently ”