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Coggles Reviews

1.3 Rating 190 Reviews
F
Happiness Grade
Read Coggles Reviews

Phone:

0844 249 5020

Email:

info@coggles.com

Location:

Meridian House, Gadbrook Park

F

Returns - Difficult

0.00%
Industry Average
I’m sad to say I’m the next returns victim.
posted 2 months ago - Garrod
Never order from the US. Returns will cost you a minimum of $100. Worse is Coggles customer service . You can’t email anyone. All their links say “no reply” or “error.”
posted 1 year ago - Ra
Do not buy from this company. Their returns process is a shambles and I am still waiting for refund from a parcel retuned on 11th Jan. I have emailed, sent tracking info, had confirmation it was being processed on 30th Jan and would be back in 5 days and still nothing. Disgraceful service. I will post daily until I get my refund to warn others, this should not happen!
posted 1 year ago - Rebecca H
If I could give 0 stars, I would. I returned a parcel over two weeks ago and they refused to refund me, claiming they hadn’t received the parcel. I used the same postage service I have used for all past returns and have never had an issue, so am certain that they are not being truthful. Additionally, I provided proof of postage and they are still not agreeing that I did actually return the parcel.
posted 2 years ago - Anonymous
This place is horrible! Do not buy anything from them. You can’t reach them by phone, there is no customer help with returns so you are stuck with the Product for good. Worst experience ever!
posted 2 years ago - Anonymous
I have been ignored 3 times and just told to fill out a returns label.
posted 3 years ago - Anonymous
In order to even tell me the returns process, they made me send a photo with the evidence of the error, which I promptly did.
posted 3 years ago - B F P
Would like to give zero stars I returned an expensive item which was too small 10 weeks ago using their returns label it was unaccounted for (lost/stolen) in the post As confirmed by Hermes. I have been trying to get a refund for 5 weeks and their clear con artist tactics are stalling this. AVOID THESE SHAMEFUL PEOPLE. I still do not have my refund and will do a small claims next plus warn all consumers on any platform that I can.
posted 3 years ago - Sam
Unwilling to accept unopened returns -that were the wrong size- over 30 days despite it being the Christmas period unlike many other online stores. Disappointing. Money wasted
posted 3 years ago - Aileen Halls
My return has ALSO gone missing through using their pre-paid returns service.
posted 3 years ago - Hannah