Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the contents and value of the box! Keep it up!”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“My first was a disappointment as it was one item short!”

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Posted 5 years ago

Hello Deirdre, We're sorry to hear that you were missing an item in your Beauty Box. If you have not already, please contact our customer service department on (customerservice@cohorted.co.uk).

Posted 5 years ago

“It was my first beauty box, and l was quite dissapointed - the color of lipstick - too red; and the other - too brown, something like chocolate, something that looks cheap, and could be used just by some adolescents with bad taste. It's not my colours at all. And all of the creams were from the same some unknown company that is hardly known to the world.”

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Posted 5 years ago

Firstly, we'd like to apologise for your experience with us. We strive to provide the best Beauty Box experience and it seems we have fallen short on this occasion. It is only through feedback like yours that we can improve the quality of our Beauty Boxes going forward. Thank you for your review.

Posted 5 years ago

“June cohorted box was outstanding. Filled with tons of treats and i have been using all the products every day. We had a monuskin cleanser, Toner an moisturizer which added up to £70 pounds an they have taken centre stage on my bathroom worktop, i love them. We had a two faced chocolate lippy which is awesome an also use that nearly every day. The perfurm we had which was the born lovely roll on perfurm has been in my handbag ever since i got it an it smells define. Just good value for money and you get some much more than your par for. Highly recommended”

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Posted 5 years ago

Thanks for your feedback, Mandy.

Posted 5 years ago

“Love it. Discovered some amazing new brands. Never any “junk” like some subscriptions. Look forward to it each month! x”

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Posted 5 years ago

Thank you for your review, Julie.

Posted 5 years ago

“I'm impressed. I love it and wait for more! The quality of the products is great!”

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Posted 5 years ago

Thanks for your feedback, Anna.

Posted 5 years ago

“Every box I've bought has been great and full of quality items.”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“Love it! There were lots of products; I love discovering new skincare products. The Korean lipstick is so weird, the texture is very different to other lipsticks I’ve tried.”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“I like the things in the box ever month”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“Très contente du contenu de la boîte.”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“First of all I haven't received the box yet, so this is only based on my general experience so far, not the actual product. Cohorted has chosen to send the package I such a way that the UK and DK post service can spend up 14-16 days before delivering the package, currently it's been 17 days without delivery. I 7 days ago wrote cohorted to ask if they possibly could send the package differently next time, I still haven't heard back. I've been going from super excited to super frustrated, this being my first box and therefore my first experience. So when I saw my "please review the box email" today it just seemed like a thorn in my eye.”

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Posted 5 years ago

Hello Maria, thanks for your feedback. We're deeply saddened to hear about your poor experience with the delivery of your Beauty Box. Unfortunately, once orders have left our warehouse the time taken for delivery is out of our control. If you have not yet received your Beauty Box please get in touch with our customer service team. We're also sorry to hear you received your review email before you received your Beauty Box. We'd like to clarify and explain that the email is sent to all customers at the same time, approximately a week after all Beauty Boxes have been dispatched.

Posted 5 years ago

“Best subscription box going! Only had 2 boxes so far and loved every single item. Can’t wait until the next one 😁”

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Posted 5 years ago

Thanks for your feedback, Siobhan.

Posted 5 years ago

“I am absolutely delighted and very impressed with my 1st box. Full size, luxury products and lines I had never heard of or think of buying. Now, this gives me a chance to sample some new products”

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Posted 5 years ago

Thanks for your feedback, Joanne.

Posted 5 years ago

“I have always liked my Cohorted boxes, but receiving July’s box was another level. I loved it. The new recyclable packaging and their overall focus on sustainability, without compromising the integrity of the contents of the box, this is exceptional! I am so happy with Cohorted, a sustainable company with a focus on luxury brands, and our planets future! What’s not to love?!”

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Posted 5 years ago

Thanks for your feedback, Olivia.

Posted 5 years ago

“Best subscription ever, good price and full size items.”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

“Absolutely FANTASTIC. I couldnt be happier. I get several different subscription boxes and there all on the ok mark but cohorted steams ahead of them all. This months box was literally jam packed with gorgeous products that I have used and will continue to use. Out of all my subscriptions cohorted is definitely the best. Amazing box this month. Cannot wait for the next”

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Posted 5 years ago

Thanks for your feedback, Hayley.

Posted 5 years ago

“This months contents was fantastic. A mixture of makeup and skin care was great and brilliant brands.”

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Posted 5 years ago

Thanks for your feedback, Rachel.

Posted 5 years ago

“The best beauty box ever. Very good brands and qaulity. I recommended you to all my friends.”

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Posted 5 years ago

Thanks for your feedback, Laura.

Posted 5 years ago

“This is by far the best beauty box i have tried and I have a few. Really good brands and high end products.”

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Posted 5 years ago

Thanks for your feedback, Tina.

Posted 5 years ago

“The boxes are very reasonably priced for what you get in them. They usually come with a magazine which tells you all about the products/ brands which is nice. Occasionally the boxes are mostly skincare so you can end up with too much of it. But they also often have a nice variety of products and brands. Always a nice mid-month treat!”

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Posted 5 years ago

Thanks for your feedback.

Posted 5 years ago

Cohorted is rated 4.2 based on 2,463 reviews