Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

Write Your review

Tell us how Cohorted made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“January was my second Cohorted box & both December and January did not dissapoint! I am using every item in both boxes regularly and I can honestly say I have loved each item! Each item is worth so much & for the price you pay for the box it is sooo, sooo worth your money! I cannot wait for my next beauty box to come & I‘m always counting down the days for it to arrive.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, Sara :)

Posted 6 years ago

“Terrible service. My Jan box is 3 weeks late, still not received it! Cohorted have not send a tracking number (even on requested) and have not refunded it.”

Helpful Report

Posted 6 years ago

Hello Stephanie, I'm very sorry to hear of your recent experience with Cohorted, I can see that a member of the team has been in touch and we do hope to get this resolved. Kind regards,

Posted 6 years ago

“Such great products, the quality is amazing and I look forward to my box every month! Every time I receive one I'm delighted with whats inside. The Box always comes on time and I get an email to advise when it has been dispatched which is great for peace of mind, would definitely recommend!!”

Helpful Report

Posted 6 years ago

Thank you for your review Holly :)

Posted 6 years ago

“The main problem is makeup wise they need to know colour of customer as certain products such as the Chanel brow filler were useless to me because it was not my eyebrow colour it was for someone blonde . This is not the first time I have had it before . I also think that the products should have a better range”

Helpful Report

Posted 6 years ago

Thank you for your feedback

Posted 6 years ago

“Cohorted is the most luxury beauty box on the market. I’m never disappointed and the products are always of high standard, I often see the product brands on sale in spacenk, or Harvey Nicols.”

Helpful Report

Posted 6 years ago

Thank you for your kind words! :)

Posted 6 years ago

“Definitly top marks for cohorted! So far I’ve received two boxes and I’ve absolutely enjoyed content for both of them! Great customer service too! Definitely keeping this subscription active, luxurious monthly treat guaranteed!”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“Absolutely loved my January box! sumptuous lip stick and absolutely lush body wash, a perfect January pick up !”

Helpful Report

Posted 6 years ago

Thank you for your kind words, Mia :)

Posted 6 years ago

“What a wonderful refreshing collection of luxury beauty items.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, Emma! :)

Posted 6 years ago

“Receiving this beauty box is literally my favourite part of the month. I love the wide range of brands and i’m discovering new products each time that I am starting to wonder how i’ll live without!”

Helpful Report

Posted 6 years ago

Thanks so much for your Review Faye :)

Posted 6 years ago

“The best beauty box on the market! Always feel like I've got amazing value for money. Look forward to it arriving every month!”

Helpful Report

Posted 6 years ago

Thank you for your feedback :)

Posted 6 years ago

“I'm inlove with this beauty box. Products for skincare are really good and I am happy to be with Cohorted”

Helpful Report

Posted 6 years ago

Thanks for your feedback!

Posted 6 years ago

“Loved everything, especially the primer!”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback :)

Posted 6 years ago

“Not my fav box, I received another subscription box today and it’s cheaper than this one, now this has never happened before, and I think it’s maybe the company and not cohorted. But the advent cream was actually in there box also, which was disappointing! As it’s cheaper. The highlight drops.. dried out! The perricone md I like a lot, face felt fresh, the hand cream was ok I have used better. Not my fav box. But still worth the money, and the blue stuff was really nice! The soap was ok, didn’t do. Great deal but I will keep using it, this one I may not recommend to my viewers thank u xx”

Helpful Report

Posted 6 years ago

Hi Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.

Posted 6 years ago

“Most amazing beauty box I've ever had. Will be a customer for life!!”

Helpful Report

Posted 6 years ago

Thank you for your feedback! :)

Posted 6 years ago

“Liked the highlighter and hand cream Every month the boxes are a lovely treat for just me Now my husband wants a man equivalent if you can organise”

Helpful Report

Posted 6 years ago

Thank you for your review Rachel :)

Posted 6 years ago

“Love the value for the money! Get to try products I've never tried before. Amazing January box! Would prefer more make up next time.”

Helpful Report

Posted 6 years ago

Thank you so much for your review Sadia

Posted 6 years ago

“Getting the Cohorted Beauty Box is my treat to myself and something to look forward to each month . The only reason for the 4 star is that for the price I pay each month the products should be full size and not samples .”

Helpful Report

Posted 6 years ago

Thank you for your review

Posted 6 years ago

“Always excellent products that always outweigh the price of the box itself. Have re purchased some items after trialling so well worth the money.”

Helpful Report

Posted 6 years ago

Thank you for your review, Lucy!

Posted 6 years ago

“Great products and allow to discover new fab brands!”

Helpful Report

Posted 6 years ago

Thanks so much for your review!

Posted 6 years ago

“Amazing as usual the best box by far; Argentum cream is luxurious and smells devine. The skincare range is exceptional in this box ...i look forward to every month now!!”

Helpful Report

Posted 6 years ago

Thank you so much for your feedback Lousie.

Posted 6 years ago

Cohorted is rated 4.2 based on 2,463 reviews