“Since requesting a withdrawal, I have been waiting for the funds to be placed into my bank account for a period of two weeks. After talking to my bank, I learnt that no funds has been received, denied, or even attempted, despite their claims that the transaction was finished on their end. After a thorough examination, the bank's fraud department and R O C K P I L E L were unable to locate any evidence of the transaction. I received the funds back after doing all the research.”
““I made a mistake by not doing enough homework before I used their services. I should have looked into the company more. Reviews could have warned me about their issues. I was lucky that ROCKPILEL listened to my complaint. Their team took my concerns seriously. They acted fast to fix the problem. I got my money back last week because of their help. This quick refund was a huge relief. It shows that ROCKPILEL cares about its customers.”
