“My balance history didn’t show a transaction that I knew went through. I contacted support to ask about it.
They were polite but took a few days to get back. Once they did, they fixed it right away.
Resorus.com explained what happened and corrected the issue. I’m glad they took care of it properly.”
“I’m writing to share that I’m not happy with the support I received. What I thought would be a simple fix turned into days of back-and-forth.
Instead of addressing it properly, there was poor coordination between the team. This has affected my opinion of your company.
I hope this message helps things change, I’m thankful to RESORUS, who handled it all perfectly.”