D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always polite staff Also do a pick up and delivery service which was a great help yesterday 09/02/2021”

Helpful Report

Posted 4 years ago

Hi, Thank you for leaving us a 5 star review. We're really pleased to hear how satisfied you were with the service that you received from us and very much look forward to providing you with the same great service in the future.

Posted 4 years ago

“My Suzuki was collected by the dealership on Tuesday the 9-02-21 around 9 am and returned to me at home between 1-30 and 2pm the same day job done the young man who collected and returned it was first class and the service lady could not have been better so many thanks to everyone involved”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Joe, Good to hear from you and thanks very much for the 5 star review. It's great to receive your feedback regarding your experience with Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Joe, we really appreciate your support.

Posted 4 years ago

“Pleased I could get the service and MOT sorted on time. As always they were very professional and will continue to use their services in the future. Good job.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. It's great to hear that once again you were pleased with the service that you received from Barrie and the team at our Ashton dealership. Thanks again and we look forward to seeing you again soon.

Posted 4 years ago

“Brilliant can't say any more than that”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Mick, Good to hear from you and many thanks for the glowing review. We will forward your feedback onto Jason and the team at our Bradford dealership and very much look forward to providing you with the same great service in the future. Thanks once again Mick, we value your support.

Posted 4 years ago

“I found the customer service and service department very fast and efficient”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“As usual first class service. Cant really say more than that. Well done !”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Reg, Good to hear from you again and thank you for the 5 star review. It's great for us to know that once again you were pleased with the service that you received from Matt and the team at our Huddersfield dealership, we will forward your kind words on. Thanks again Reg, take care and we look forward to seeing you again soon.

Posted 4 years ago

“Really treated me as a special person. Collected my car; serviced and M O T then returned it to my house fully sanitised. Thank you and the team for attention over and above. Brad Bradshaw”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Brad, Many thanks for taking the time to send us your feedback. It's great for us to hear how pleased you were with the service that you received from Jason and the team. Thanks again Brad, we really appreciate your support and very much look forward to providing you with the same great service in the future.

Posted 4 years ago

“Service at Huddersfield and as always everyone was polite, made a point of saying good morning with a smile. Both husband and I are on our 4th cars from Appleyards and the next will be too.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Tracy, Good to hear from you and thanks very much for the great feedback. We're so pleased to hear that once again you were happy with the service that you received from the team at our Huddersfield dealership and we will forward your kind words on. Thanks again Tracy, we appreciate your support and very much value your continued loyalty.

Posted 4 years ago

“customer service was first class. our salesman Michael from Ashton branch was very polite and helpful, nothing was too much trouble for him. regular phone calls with updates made the process so much easier”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Many thanks for taking the time to leave us a 5 star review. It's great for us to hear how pleased you were with the service that you received from Michael and we will forward your comments on. Thanks again and we very much hope you enjoy your Suzuki Vitara.

Posted 4 years ago

“Thank you for the wonderful customer service I received yesterday when my car came for service and MOT. I was consulted appropriately regarding necessary work and the whole experience was professionally done and stressful. Many thanks x”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi, Good to hear from you and thanks very much for the glowing review. It's great to receive your feedback regarding your experience with the team at our Huddersfield dealership and we will be sure to share your comments. Thanks again for your review, we really appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“I have been a customer for many years at Shipley and now Bradford and have always had great service from Jason and the service dept. Just had service and MOT and car collected and brought back and top class service thank you”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Pam, Good to hear from you and thanks very much for the great review. We're so pleased to hear that once again you were satisfied with the service that you received from Jason and the team at our Bradford dealership and we will forward your kind words on. Thanks again for your review Pam, we really appreciate your support and very much value your loyalty.

Posted 4 years ago

“Easy delivery and pick up experience. Excellent customer service from Jason a nice helpful video from service technician.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Jacquelyn, Good to hear from you again and many thanks for the great review. We're very pleased to hear how happy you were with the service that you received from Jason and Lewis, we will forward your kind words on. Thanks again for your review Jacquelyn and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Just had MOT and service done. Always great personal service and advice. Professional, polite and approachable. Have looked after us for many years now. Well done!”

Helpful Report

Posted 4 years ago

Hi Dave, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how pleased you were with the service that you received from us and we will certainly share your comments with the dealership. Thanks again Dave, we appreciate your support and very much value your loyalty.

Posted 4 years ago

“Brilliant, friendly and fast service. Found me a car within the first 2 days of interest at a suzuki car and I absolutely love it! also have a great service deal which i 100% recommend.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Elena, Good to hear back from you and many thanks for the 5 star review. It's great for us to know how pleased you are with your Suzuki Vitara and also the service that you received from Matthew. Thanks again for your review Elena and we wish you all the very best with your new purchase.

Posted 4 years ago

“Excellent friendly service as always.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi, Thanks very much for sharing your thoughts with us. It's fantastic to hear how pleased you were with the service that you received from the team at our Ashton dealership and we will forward your kind words on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“The service we received was yet again very good. During the Covid-19 pandemic we were treated with respect and our safety was important. Thank you for keeping us safe.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Mrs Egginton, Good to hear from you again and many thanks for the great review. We're very pleased to hear that once again you were happy with the service that you received from us and also that you felt safe at all times. Thanks again Mrs Egginton, we appreciate your support and look forward to seeing you again soon.

Posted 4 years ago

“Friendly staff and always willing to help.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 4 years ago

“We have bought our last two cars from Colin Appleyard at Shipley and always found them to be very friendly and easy to deal with. We would have bought a third car from them had Suzuki not dropped the brilliant 1.0 Turbo engine in the Swift for the weedy hybrid with no choice of greater output other than buying the Sport version. Not Colin Appleyard’s fault - they can only sell what the manufacturer gives them. Out most recent dealing with Colin Appleyard was taking the Swift in for service and first MOT. Very good COVID procedures and detailed video report under the car. Good communications as always.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how pleased you continue to be with the service that you receive from the team at our Bradford dealership and we will forward your comments on. Thanks again, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Easy to book in good quality service”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Josh, Thanks very much for leaving us a 5 star review, we really appreciate your support. Thanks again.

Posted 4 years ago

“Always excellent service and friendly courteous staff”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Ken, Good to hear from you and thanks very much for leaving us a 5 star review. It's great to hear how pleased you were with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Ken, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews