D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service and trouble free. Thanks to Mathew butterfield and robin appleyard”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Callum, Good to hear back from you and many thanks for your feedback. It's great to hear how pleased you were with the service that you received from both Robin and Matthew, we'll certainly forward your feedback on. We hope your enjoy your New Suzuki Swift Callum and thank you for choosing Colin Appleyard.

Posted 4 years ago

“Very friendly & efficient staff. Mot & service completed on time as agreed. Been using Colin Appleyards for years & never had any problems.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Dorothy, It's great to hear back from you and many thanks for your review. We're very pleased to hear how satisfied you were with the service that you received from Chris and the team at our Keighley dealership and we'll share your kind words. Thanks again Dorothy, we appreciate your support and very much value your continued loyalty.

Posted 4 years ago

“Great customer service and everything ready on time”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thank you very much for your 5 star review. We're glad you had a 5 star experience and we hope you enjoy your Suzuki Jimny.

Posted 4 years ago

“Very welcoming . Straight talking. Can rely on their services . Karl Madden was very friendly and the suzuki Vitara is a very nice car.. The service was impeccable. Very happy customer”

Helpful Report

Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again and we're very pleased to hear how much you liked the Suzuki Vitara.

Posted 4 years ago

“They found my new car”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Candice, Good to hear back from you and many thanks for your review. We're really pleased we were able to assist in finding you the right car and very much hope that you are enjoying your Suzuki Swift. Thanks again for your review Candice and we look forward to being of service to you in the future.

Posted 4 years ago

“Superb, professional and friendly service!”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Tim, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Tim, we appreciate your support and very much hope you enjoy your New Suzuki Swift.

Posted 4 years ago

“Wanted a new windscreen wiper. Jonathan was very helpful and pleasant. Could not have gone better.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Alan, Thanks very much for your review. It's great to hear how helpful and pleasant Jonathan was, providing you with a 5 star service, we'll be sure to share your comments. Thanks again Alan and we look forward to seeing you again on your next visit.

Posted 4 years ago

“Great service, Mathew was very helpful and friendly,top marks to him”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Thanks very much for your feedback. We're really pleased to hear how satisfied you were with the service that you received from Matthew and we will be sure to share your comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again and wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 4 years ago

“Very happy with the purchase of my vehicle from Colin Appleyard.I dealt with Steve Bagnall throughout my purchase who kept me well informed of the process from my first enquiry to delivery.This is my first dealing with the company but will certainly use them in the future,and will certainly recomend them to friends and family.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Many thanks for taking the time to send us your feedback and leave such a glowing review. It's great to hear how pleased you were with the service that you received from Steve. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We wish you many miles of safe and enjoyable motoring in your Suzuki Vitara and thank you for choosing Colin Appleyard.

Posted 4 years ago

“On my 4th Suzuki now, and nothing really is too much trouble. The Staff at Ashton, really are a credit to the Family ethos. Well done all.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Kathryn, Thanks very much for your 5 star review. We're really pleased to hear how well the team at our Ashton dealership looked after you and we very much hope you enjoy your Suzuki Baleno. Thanks again for your review Kathryn, we appreciate your support and very much value your continued loyalty.

Posted 4 years ago

“Absolutely the best, very accommodating, nothing is too much. Service with a smile.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Meena, Thanks very much for the glowing review. We're really pleased to hear how satisfied you were with the service that you received from Mike and the team at our Huddersfield dealership and we will certainly forward your kind words on. Thanks once again Meena and we look forward to providing "Service with a Smile" on your new visit.

Posted 4 years ago

“Service carried out at huddersfield branch. Car picked up in good time, brought back in super quick time. Video sent with good explanation etc by Mr porter. Good Service by all concerned.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Mrs Haigh, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“I had my service/MOT yesterday. My appointment was made in advance band I was reminded of the date a couple of days beforehand. My car was collected and brought back by a courteous young man. I was sent a video of my car re the MOT. All was well apart from 2 front wiper blades, which I was informed about by phone and the job was done. The car came back spotless after a good valet. Very good service from Ashton branch staff. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thanks very much for your 5 star review. We're very pleased to hear how satisfied you were with the service that you received from Barrie and the team at our Ashton dealership and we'll be sure to share your comments. As a family run business feedback from our customers is very important as it keeps us striving for the high level of service we always aim to deliver. Thanks again, we really appreciate your support and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Very good experience buying from Colin Appleyard, would recommend”

Helpful Report

(Bradford) - Posted 4 years ago

Many thanks for your review. We're glad you had a 5 star buying experience and wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 4 years ago

“We are repeat customers and would not want to go anywhere else for our vehicles. The vehicles (we have 3 in our family) are fantastic value for money and the customer service from sale to servicing is friendly and reliable. We always feel very well taken care of. What more could you ask for? Thank you especially to Daniel for making my change of Motability vehicle smooth and stress free.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Andrea, Thanks very much for the glowing review. It's great to receive feedback from you regarding your 3rd vehicle purchase from Colin Appleyard. As a family run business feedback from our customers is very important as it keeps us striving for the high level of service we always aim to deliver. Thanks once again Andrea for your review, we really appreciate your support and very much value your continued loyalty. Enjoy your New Suzuki Vitara and we'll look forward to seeing you again soon.

Posted 4 years ago

“Customer service was excellent and everything was arranged and organised quickly and efficiently. Would highly recommend”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks very much for coming back to us and it's great to hear how satisfied you were with the service that you received from Christian and the team at our Huddersfield dealership. We wish you many miles and safe and enjoyable motoring in your Suzuki Swift and thanks again for your review, we really appreciate your support.

Posted 4 years ago

“Fantastic service from Simon at the Bradford dealership. I hadn’t booked an appointment but he allowed us to do a test drive while he dealt with another customer. Really knowledgeable and enabled me to get the perfect car.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Katie, Good to hear back from you and thanks very much for the glowing review. It's great to receive feedback from you regarding your visit to our Bradford dealership and we're very pleased to hear how well Simon looked after you. Thanks again Katie for your review and we look forward to seeing you again upon the delivery of your New Suzuki.

Posted 4 years ago

“Great service thank you.”

Helpful Report

Posted 4 years ago

Thanks very much for your review. We're glad you had a 5 star experience.

Posted 4 years ago

“Called in yesterday to get a new wiper fitted excellent service all round done and dusted on no time thanks very.much”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks for taking the time to leave us a review. We're very pleased to hear that you received a 5 star service from Johnathan and the team at our Huddersfield dealership and we'll forward your comments on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 4 years ago

“Excellent customer service from Ashley at keighley branch. Nothing was to much bother for him he even answered all my questions in a way which even we understand..”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Ian, Good to hear from you and thanks very much for the great review. We're really pleased to hear how well Ashley looked after you and we will be sure to share your comments. Thanks again Ian, we appreciate your feedback and very much look forward to seeing you in June to take delivery of your New Nissan Juke.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews