D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed by Steve Bagnall at Suzuki Huddersfield for his time and efforts in helping me choose a new car.”

Helpful Report

(Huddersfield) - Posted 7 years ago

Thank you so much for the 5 star review Keith - we have passed your comments over to our Huddersfield Dealership and to salesman Steve.

Posted 7 years ago

“Took our car for service yesterday could not have had better customer service. Every member of staff that we came in contact with were superb with special praise to the young men who ferried us around Shipley whilst the car was being serviced. We have three Suzuki cars in the family and are delighted to be associated with Colin-Appleyard-Ltd”

Helpful Report

Posted 7 years ago

Hello Lorna & Malcolm, Thank you so much for your kind words and posting a 5 star review. It's great to hear you received such helpful & friendly service from all our staff. Thanks again we really appreciate it.

Posted 7 years ago

“Just had my J125 Scooter serviced at the Keighley Motorcycle branch and the team were very friendly and it only took an hour - very happy with the service !”

Helpful Report

Posted 7 years ago

Hello Rachel, Thank you very much for leaving a 5 star review! It's fantastic to hear you received brilliant service. We will pass your comments over to The Motorcycle Team. Thanks again!

Posted 7 years ago

“Nick at the Ashton branch was absolutely great being a first time buyer I didn’t know very much but he was really informative and made sure I knew what I was buying into I didn’t feel pressured into anything also katie who helped me with my insurance and made sure everything was up and running for when I picked my car up the next day couldn’t recommend them enough.”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hello Gabrielle, Thank you very much for leaving a 5 star review! It's great to hear you received brilliant service, we'll make sure your kind words are passed on to Nick & Katie and thanks again!

Posted 7 years ago

“I found all staff the Keighley branch of Suzuki welcoming, friendly and courteous. Matthew Butterfield, my salesman, put me at ease and spoke in a clear, concise manner that I was able to understand. All elements of the transaction were explained to me and opportunities to ask questions were given. Matthew is very knowledgeable on all aspects Suzuki, and I would highly recommend his services to family and friends.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hello Joe, Thanks for leaving a 5 star review. We really appreciate it! It's great to hear you were so well looked after by Matthew. We will make sure to let him know, and thank you for your feedback.

Posted 7 years ago

“Wife now a happy owner of a Suzuki Swift all grip. Excellent service from Colin Appleyard Keighley. Very impressed with Matthew Butterfield. He has an excellent knowledge base and could answer all questions asked about the car. Did not feel pressured during the sale process. Thank You”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Thank you very much for taking the time to post a 5 star review! We're very pleased to hear our sales executive Matthew provided you with great service! We will make sure to let him know. Thanks again for your review.

Posted 7 years ago

“very helpfull in all aspects of purchasing my new car”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hello Mr Wilson, Thank you very much for taking the time to leave us a 5 star review. We are so pleased to hear that you found the purchasing of your new car a pleasant experience. We really do appreciate your feedback!

Posted 7 years ago

“We were looking for a new car and found the Ignis to our liking. We would like to thank Mathew Butterfield, who took us through the process in a very friendly and professional manner. We are now proud owners and are looking forward to a similarly satisfactory relationship on the car's servicing.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Thank you very much for posting a 5 star review! We're very pleased to hear our sales executive Matthew provided you with great service! We will make sure to let him know and we'll look forward to seeing you in the future for your servicing requirements. Thanks again for your review.

Posted 7 years ago

“Dealt with without any pressure and in a very professional manner.”

Helpful Report

(Huddersfield) - Posted 7 years ago

Thank you very much for the great review. We really do appreciate your feedback and will make sure we pass your comments over to Karl and the Huddersfield Team.

Posted 7 years ago

“They took the time to listen to what I wanted and offerred lots of ideas and suggestions without being pushy. Everything was ready at the time it was arranged for. Really simple and straightforward from start to finish.”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hello Rebecca, Thank you very much for the great review. We really do appreciate your feedback!

Posted 7 years ago

“Just had my aprilia delivered .....the service was excellent ,couldn't fault it .kept me informed the whole way .great service .would come back .kind regards ray .very happy man”

Helpful Report

Posted 7 years ago

Hello Ray, Thank you so much for the 5 star review and kind words - we really appreciate it and will pass your comments over to our motorcycle branch and to salesman Tim.

Posted 7 years ago

“All the staff were very helpful and pleasant, especially Daniel Northfield who was exceptional. The car was ready on the date specified and we were even picked up from the railway station. A trouble free experience from start to finish on the purchase of our new Vitara. We would recommend Colin Appleyard to anyone interested in buying a new or used vehicle. Our sincere thanks goes to the entire Keighley Team.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Mike & Susan, Thank you very much for taking the time to leave such kind words. We will make sure your review is passed onto all at Keighley, Thanks again we really do appreciate your feedback.

Posted 7 years ago

“Replacement front brakes completed in the timescales promised; car cleaned; very pleasant/personable staff member conducting the collection/return process; equally pleasant office staff dealing with payment etc.”

Helpful Report

Posted 7 years ago

Hello Paul, Thank you very much for the great review. We really do appreciate your feedback!

Posted 7 years ago

“Simple the best...... What more can i say.”

Helpful Report

Posted 7 years ago

Hello Roy, Thank you very much for the great review. We really do appreciate your feedback!

Posted 7 years ago

“Amazing service from Colin Appleyard. I phoned up panicked as my car had gone into limp mode. The garage were very calming and re assured me that my car would get fixed. They fixed my car within 1 day and kept me informed. Would highly recommend!”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hello Olivia, Thanks for posting a 5 star review. We really do appreciate it! It's great to hear you received helpful & friendly service from our staff. Thanks again!

Posted 7 years ago

“Just wanted to drop you a note to say thank you for the fantastic service we received a couple of weeks ago at the Shipley branch. As we were traveling up from Crewe, your salesman suggested he could arrange for our test drive in the morning, so he could get the car MOT'd and taxed in time for us to take the car home in the afternoon, if we were happy with the car (saving us a second trip). Everything worked a treat, the car was spotless (and cheaper than FOW), and by 3:30 we were heading home in our new car. Thanks again”

Helpful Report

Posted 7 years ago

Hello Andrew, Thank you very much for leaving a 5 star review! It's fantastic to hear you received brilliant service. Thanks again!

Posted 7 years ago

“Friendly, professional approach. All questions answered and all paperwork taken care of Very easy to deal with .”

Helpful Report

Posted 7 years ago

Hi Linda, Thank you very much for the great review. We really do appreciate your feedback!

Posted 7 years ago

“They were extreamly helpfull and I liked them so much I ordered another motability car from them , I went to pick it up this morning and recieved a little box of chocolates as a thank you .Adam Harrow from the keighley branch was fantastic throughout and his honest and approachable manner didn't go unnoticed thanks again. Phil.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hello Mr Cole, Thank you very much for leaving a 5 star review! It's fantastic to hear you received brilliant service. Thanks again we really do appreciate your feedback.

Posted 7 years ago

“just bought a seat ibiza from Simon at Colin appleyard in Huddersfield and I'm over the moon with it. Simon was fantastic throughout the sale and his honest and approachable manner didn't go un noticed thanks again aran”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Aran, This is wonderful to hear! We're so happy you are over the moon with your new car, and we'll pass your comments onto Simon. We look forward to seeing you again in the future!

Posted 7 years ago

“I have been buying cars for virtually fifty years and without doubt my latest purchase, which was an S Cross Automatic from the Shipley site, was the best experience yet. The attention and care we received from Ashley Rhodes was of the highest quality and there was nothing I could fault. If it is possible to describe buying a car as pleasurable this was as near as it gets.”

Helpful Report

Posted 7 years ago

Hi Andrew, Thank you so much for your 5 star review. We're very happy to hear you had such an enjoyable experience purchasing your new S-Cross from our Shipley branch. We look forward to seeing you again in the future and will pass your comments onto Ashley.

Posted 7 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews