D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,177 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommend to car buyers. I get my Suzuki approved used car within a week after confirming. The car was delivered to the city I am living, very good service.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from Mike and the team here at our Keighley dealership, we'll be sure to share your feedback. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your review and we hope you enjoy your Suzuki Baleno.

Posted 1 year ago

“Purchased first car for daughter. We live 3 hrs away so had to go on pictures and video. On arranged arrival car was clean, prepared ready for us. One small internal snag dealt with straight away. Left it 2 months to write a review to see how car would run and had no issues great little 1st car. Really good first experience of car purchase for my daughter and lovely touch giving box of chocolates.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your 5-star review. We're pleased to hear you were happy with your purchasing experience and that the car was clean and prepared for when you arrived, along with the small internal snag swiftly dealt with. It's also great to hear that even after leaving it two months, your daughter has had no issues with the car, it certainly sounds like a great first car for her. Thanks again, we value your feedback and we hope your daughter enjoyed the chocolates.

Posted 1 year ago

“Brilliant service from start to finish thankyou”

Helpful Report

(Bradford) - Posted 1 year ago

Thank you very much Paul for taking the time to leave us a 5-star review. We're really pleased to hear you had such a positive experience with Colin Appleyard Ltd and it is great to know you found our service to be brilliant from start to finish, your kind comments mean a lot, we'll be sure to share them with Richard and the team. Thanks again Paul, we appreciate your feedabck and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“great service easy to deal with good handover”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Mr Mellor, Thank you very much for your 5-star review. It's really nice to know how pleased you were with your purchasing experience and the service you received from Nick, we'll be sure to share your feedback. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 1 year ago

“Absolutely delighted with my new car. Colin Appleyard work very hard to keep their customers coming back time and time again. I hate buying a new car but Colin Appleyard make it pain free ha ha! Deal done and car delivered within a week. Excellent service from Nick HUGHES at Ashton under Lyne. Professional, excellent communication, reliable, friendly, knowledgeable and genuine. Kept me informed every step of the way. Thank you and highly recommend Colin Appleyard Ltd…..ask for Nick HUGHES.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Jackie, Thank you very much for taking the time to share your thoughts with us. It's great to know your new car purchase went so smoothly and that Nick at our Ashton-under-Lyne branch provided such great service. We do strive to ensure our customers have a great experience when buying from us and it sounds like we did just that. Thanks again Jackie, we value your feedback and it's great to know you'd highly receommend us. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“This is my 3rd car from this showroom, It is absolutely immaculate inside and out, The team(especially Nick) are brilliant, He gives 194793379% to his job and will explain everything thoroughly until the customer is happy and content with their decision. The pricing is on par. This company nor vehicles have ever let me down. They are only a phone call away - you don’t know what your missing. Get down there - do it for Yorkshire.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Linda and Shannice, Thank you very much for your glowing 5-star review. It's great to know how pleased you continue to be with the Suzuki range of vehicles, alongside the service you receive from Nick and the team, your kind comments mean a lot, we'll be sure to share them. We always strive to ensure our customers are satisfied with their decision and we could not do this without the amazing team we have. Thank you both once again, it's customers like yourselves that make us proud to do what we do.

Posted 1 year ago

“Wonderful experience, very friendly and professional, excellent customer service from Matt and Lewis. So happy with our new car.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Nicky and Neil, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Renault Kadjar and also the service you received from Matt and Lewis, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again, we appreciate your review, all the best with your new car and we're here if you need us.

Posted 1 year ago

“Excellent customer service. Salesman Mathew Willey very professional and friendly.”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your glowing 5-star review. It's great to know how pleased you were with the service you received from Matthew and the team, we'll be sure to share your kind comments, they mean a lot. Thanks again, we appreciate your review and we value your long term continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Excellent friendly service”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi David, Thank you very much for your review. It's nice to know you were happy with the service you received from John and the team, we'll be sure to share your feedback. We appreciate your review David, Thank you very much for once again returning to us and we hope you enjoy your New Suzuki Swift.

Posted 1 year ago

“Following our last e.mail 5 min ago Mr Mathew Butterfield definatly deserves a 12 out of 10 for his help. thanks again Neil Sugden”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Neil and Linda, Thank you very much for your second 5-star review. Once again, we're pleased you were happy with the service you received from Matthew and we very much look forward to providing you with the same great service in the future.

Posted 1 year ago

“Having obtained yet another vehicle from Colin Appleyard Keighley ( Mobility Car ) we were taken through the whole process by one of the nicest men that we have ever met. Mr MATHEW BUTTERFIELD . we were virtually tret as royalty by him, he explained and showed us everything on what would happen in the replacement of the car being chosen . He was prompt with his meeting times. shaking hands every time we met And as he was working on his computer ,he also explained as to what was happening. On collecting the Suzuki s.cross on Thursday 28th September he showed us all around the car, and what did what, where there was a small modernization on the vehicle, THIS MAN IS WORTH HIS WEIGHT IN GOLD and I'm sure we will meet again. Mr and Mrs Neil & Linda Sugden.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Neil and Linda, Thank you very much for your wonderful 5-star review. It's so nice to read your kind comments about the service you received from Matthew, we'll be sure to share your feedback. Thanks again, we appreciate your kind words and we hope you enjoy your New Suzuki S-Cross.

Posted 1 year ago

“For service and MOT. You are very efficient and friendly. The only grievance I have is the way you have changed the way you have stopped honoring your promise that when you bought your car you would have your Mot. Free for the life of your car . I was really surprised when I had to pay for it as I had not been informed of the change. Over the last 7 years I have always had the car serviced and MOT with you but this may not now carry on. It would have been courtesy on your part to inform me of the change . I thought agreements were made to be kept. F. Lucas”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Frank, Thank you very much for your 5-star review. We really value and appreciate your loyalty over the seven years you have been coming to us for Service and MOT and we do apologise for any upset that has been caused by the changes in our policy regarding lifetime MOTs. We do from time to time review the products and services that we provide and the decision was made to remove the free MOT. We always strive to ensure that customers are aware of changes to our services and that they are informed of any modifications to agreements, once again, we apologise you weren't advised and we have raised this with the service teams. We do value your continued custom Frank and hope that you will continue to Service and MOT your Suzuki Splash with us in the future.

Posted 1 year ago

“Car buying made easy and enjoyable. No fuss. Great service. Great experience.”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Hi Simon, Thank you very much for your 5-star review. It's great to know how pleased you were with your no fuss purchasing experiennce, we'll be sure to share your feedback with Matthew and the team. Thanks again Simon, we value your kind comments and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 1 year ago

“Great help - very patient and lovely to talk to! Great price and very helpful with delivery and such remotely - online and over the phone.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Hi Alicia, Thank you very much for your wonderful review. It's great to know how pleased you were with the all-round service you received from Chris and the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's nice to know you noticed this. Thanks again Alicia, we appreciate your feedback, enjoy your Suzuki Celerio and whilst there's many miles between us, if there's anything you need any help or advise with, please don't hesitate to get in touch.

Posted 1 year ago

“Excellent knowledgable no pressure salesman.”

Helpful Report

(Ashton-under-Lyne) - Posted 1 year ago

Thank you very much for your 5-star review. It's really nice to know how pleased you were with the service you received from Chris, your kind comments mean a lot, we'll be sure to share them. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 1 year ago

“Very professional, with excellent customer service, car was delivered and all documents and payments were very simple and done with ease”

Helpful Report

(Huddersfield) - Posted 1 year ago

Hi Afsana, Thank you so much for your 5-star review of Colin Appleyard LTD. It's really nice to read your kind comments and we're pleased to know you had a great experience with our customer service team. It's also great to know that the delivery and document process was smooth and easy. Thanks again Afsana, we appreciate your feedback and we hope you enjoy your Honda Civic.

Posted 1 year ago

“Always happy 👍 with the service”

Helpful Report

(Keighley Suzuki) - Posted 1 year ago

Thank you very much for your 5-star review. It's nice to know that once again our service was is in line with your expectations. Thanks again, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Sorting car out within a day .”

Helpful Report

(Huddersfield) - Posted 1 year ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us and that we had your Suzuki Swift sorted within the day. Thanks again, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“The staff at Appys are really polite and helpful. When my car was in for servicing they explained fully what they had done. Would definitely recommend anyone who has a Suzuki to go.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Ian, Thank you very much for your 5-star review. It's great to hear how pleased you were with the service you received from Dan and the team at Appy's Bradford, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Ian, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 1 year ago

“Richard was absolutely fantastic. So kind and helpful. Absolutely blown away by the fabulous service and communication. Looking cheats to many happy years as a customer.”

Helpful Report

(Bradford) - Posted 1 year ago

Hi Yvonne, Thank you very much for your 5-star review. It's great to know that you had such a positive experience with Richard and received such great service and communication, we'll be sure to share your wonderful comments, they mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Yvonne, we appreciate your review, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 1 year ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,177 reviews