D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely 5 star all round ...Nick was amazing and nothing was to much trouble thanks for the delicious hot chocolate ...he went above and beyond unlike some sales people , I felt very comfortable and no hard sell would definitely recommend Many thanks Karen Stansfield”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Karen, Good to hear back from you and many thanks for the glowing review. It's great to hear how pleased you were with the service that you received from Nick and we'll be sure to share your kind words, they mean a lot. Thanks again Karen, enjoy your Suzuki S-Cross and we'll look forward to seeing you again on your next visit.

Posted 4 years ago

“Terrific customer service and knowledgeable staff. Nick, the sales guy at Ashton Suzuki, who looked after me was great.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Rachel, Good to hear back from you and many thanks for your feedback. It's great to hear how pleased you were with the service that you received from Nick. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Rachel and we wish you all the best with your Suzuki Ignis.

Posted 4 years ago

“Michael was professional, polite and a pleasure to do business with. 100% recommend anyone to do business with Colin Appleyard.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Chris & Allan, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We'll forward your comments onto Michael and we wish you many miles of safe and enjoyable motoring in your Kia Venga.

Posted 4 years ago

“Daniel the salesman was very polite and friendly. All the staff likewise. It was a pleasure buying from Keighley Suzuki.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Michael, Thank you very much for your feedback. We're really pleased to hear you had a 5 star buying experience and that you found Dan and the team very polite and friendly, we'll be sure to share your comments. Thanks again Michael, enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Daniel the salesman was very polite and friendly. All the staff likewise. It was a pleasure buying from Keighley Suzuki.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Posted 4 years ago

“Daniel the salesman was very polite and friendly. All the staff likewise. It was a pleasure buying from Keighley Suzuki.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Posted 4 years ago

“Brillant service and kept updated”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Wayne, Thanks for your review. We're glad you had a 5 star experience and we'll be sure to share you comments with Barrie and the team at our Ashton dealership. Thanks again Wayne, we appreciate your support.

Posted 4 years ago

“Having bought a 65 plate Nissan Qashqai from Colin Appleyard Keighley, I have come across a few problems on the car which I informed and seeked advice from them, I purchased the car on 23000 miles and have done just over 15000 miles. One of the problems I currently have is power loss and a red engine malfunction light. I have spoke to the services team various times and have been informed that my warranty that I paid £600 does not cover the problem so they can't do anything about it. Now as I explained the problem in more detail the best I got was to drive the car more at a certain speed and distance. Due to covid restrictions this hasn't been possible and I am not driving the car with a red engine malfunction light on, also the fact that i have only done 15000 miles since June 2019 surely nissan can help me with some better advice or help. I was also informed that other nissan customers have had the same problem and that their cars where newer aswel as less mileage than mine. On top of that I recommend nissan to a friend who ended up buying a 2017 model qashqai I'm really disappointed in the lack of help, advice and care.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave a review. Your feedback is important and allows us to ensure a continual improvement in the services we provide. Having discussed the issue with our service team in further detail, the initial fault was the lower radiator hose that had failed, unfortunately this isn't a part that is covered under your extended warranty and as the hose has now been replaced by another garage who consequently haven't cleared the warning light we are unable to fully diagnose the fault without carrying out further investigations. We are more than happy to look at the vehicle and if the repair is covered under warranty there will be no charge, however if it is not covered, the repairs will be chargeable. If you would like to discuss any of the above in further detail please feel free to contact us at the following link - https://www.colinappleyard.com/company/feedback

Posted 4 years ago

“Brilliant service”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support and wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 4 years ago

“Very efficient, helpful and prompt service, very comparable price. Couldn't have asked for better.”

Helpful Report

Posted 4 years ago

Thanks very much for your review. We're glad you had a 5 star experience.

Posted 4 years ago

“Been with Colin Appleyard Cars Keighley for 30years, from the first car we bought through to the one we have just purchased, you could not find a more pleasant and friendly sales staff, excellent.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Trevor, It's great to hear back from you and many thanks for your feedback. We're really pleased to hear that once again you were very happy with the service you received from Matthew and the team here at our Keighley dealership and we'll be sure to share your comments. We wish you all the best with your New Suzuki Ignis and thank you for once again choosing Colin Appleyard, we appreciate your support and very much value your continued loyalty.

Posted 4 years ago

“Excellent service, easy to book an appointment, friendly, helpful staff”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Very friendly and helpful. I was given personal service that when purchasing my car, there was nothing too difficult.”

Helpful Report

(Bradford) - Posted 4 years ago

Thank you for your review. As a family run business we do pride ourselves on the service that we provide and it's nice to know you have experienced this. Thanks again and we wish you many miles of happy motoring in your Suzuki Swift.

Posted 4 years ago

“Salesman very friendly and helpful. No problems with handover.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Dave, Good to hear back from you and many thanks for your feedback. We're really pleased to hear that all went well with the handover of your Suzuki S-Cross and also that you found Michael to be friendly and helpful. Thanks again Dave for your review and all the best with your new car.

Posted 4 years ago

“Good and quick service. Will be using this garage in the future when needed.”

Helpful Report

(Bradford) - Posted 4 years ago

Thanks very much for your review. We're glad you had a 5 star experience and if in the area again, we look forward to being of service to you in the future.

Posted 4 years ago

“Customer service has always been, and remains, really good. The video feedback from the garage is just one illustration. Also the use of a car at reasonable cost whilst work is being done is very handy. I find the service costs reasonable too. A very professional operation.”

Helpful Report

(Bradford) - Posted 4 years ago

Posted 4 years ago

“highly delighted with the service I've received. I would highly recommend you go and visit next time you need a car.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi David, Good to hear back from you and thanks very much for the glowing review. It's great to hear how pleased you were with the service that you received from Simon at our Bradford dealership and we very much hope you enjoy your Hyundai i10. Thanks again for your review David, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Service is good”

Helpful Report

Posted 4 years ago

Many thanks for your review. We're glad you had a 5 star experience.

Posted 4 years ago

“Very thorough , friendly and personal service”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Colin Appleyard have been brilliant today with my second year service. Quick and easy and COVID safe. Thank you”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Andrew, Good to hear back from you and it's great for us to know that Barrie and the team provided you with a 5 star service. Thanks again Andrew for your review, we value your support and look forward to providing you with the same great service on your next visit.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews