D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD DEALERSHIP AND LOOKED AFTER VERY WELL BY STEVE. VERY HAPPY SO FAR WITH MY PURCHASE BUT NOT USED THE SERVICE DEPT SIDE YET. WOULD BE HAPPY TO TELL OTHER PEOPLE INTERESTED IN BUYING A SUZUKI TO USE THIS DEALERSHIP WITH GOOD CUSTOMER SERVICE.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Mr Heap, Thanks very much for your review and it's great to know that you are happy with your Suzuki Vitara and also the service that you received from Steve. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Mr Heap, we wish you all the best with your new purchase and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Great service as always from Jason at Bradford Suzuki. He is always friendly, efficient and knowledgeable. Nothing is ever too much trouble, he is so helpful. I am now on my third Suzuki swift sport and have always received good customer service from Jason in the service department. I love the citnow videos, they are very informative. Thank you for servicing my car.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Gemma, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. We're so pleased to hear how happy you were with the service that you received from Jason and we'll be sure to share your kind words. We appreciate your feedback Gemma and would like to take this opportunity to thank you for once again choosing Colin Appleyard.

Posted 3 years ago

“Friendly and efficient service.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for your review. We're glad you had a 5 star experience.

Posted 3 years ago

“Very efficient as always. Staff very polite and nothing is too much trouble.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi, Thanks very much for your review. It's great for us to hear that once again you were happy with the service that you received from Matt and the team at our Huddersfield dealership. Thanks again, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“Been involved with Colin appleyard for sometime always been helpful.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Colin, Good to hear back from you and many thanks for your review. It's great to know that once again you were happy with the service that you received from us. Thanks again Colin for your review, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“I pre booked my Subaru Forester in for its 2nd MOT test when I got the dealership reminder text which gave me a months notice I dropped my car off at service reception and was then given a time to return to collect my car at 15:00 All inspection tasks & MOT completed Excellent quality service completed by service reception & workshop staff”

D. M. Keith (Colin Appleyard) Limited 5 star review on 8th September 2021

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we'll be sure to forward your kind words onto Barrie and the team and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Excellent and fantastic service. Great price. Especially big thanks to Anglea for looking after me. She is a great asset to the company. Would recommend the Ashton site to anyone. Thanks again for your service. Excellent”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Christopher, Good to hear back from you and thanks very much for your review. It's great to hear how pleased you were with the service that you received from Angela and we'll be sure to share your kind words, they mean a lot. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Christopher, we really appreciate your support.

Posted 3 years ago

“Excellent timely appointment for my car service. Reception were friendly and courteous. The video of cars condition is a welcome extra.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Trevor, Thank you for your review. We're glad you had a 5 star experience and we'll look forward to providing you with the same great service on your next visit.

Posted 3 years ago

“Excellent service, video sent of any update, brilliant”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Jo, Good to hear back from you and thanks very much for your feedback. It's great to know how happy you were with the service that you received from Jason and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jo and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Excellent service from the Keighley branch staff. We were kept well informed of the progress and the quality of the work was fantastic. Great value. Thank you.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi David, Many thanks for your review. We're very pleased to hear how happy you were with the service that you received from the team here at Keighley and we'll be sure to share your comments. Thanks again David, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Can only agree with previous reviewers .... can't find a bad word to say about the Huddersfield Suzuki dealership whether it be sales, service, parts etc. Always greeted with a smile and warm welcome. Nice one Appleyards. 🚘 😊”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Olwen, Good to hear back from you and thanks very much for the glowing review. It's great for us to know how pleased you continue to be with the all round service that you receive from the team at our Huddersfield dealership and we'll be sure to share your feedback. Thanks again Olwen, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Very good costumer service.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 3 years ago

“Service department were excellent throughout”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Richard, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service that you received from Angela and the team at our Ashton dealership, we'll be sure to share your comments. Thanks again Richard, we appreciate your support and look forward to providing you with the same great service in the future.

Posted 3 years ago

“Always helpful and courteous”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to leave us a 5 star review. We're very pleased to know that once again you were happy with the service that you received from the team at our Ashton dealership.

Posted 3 years ago

“Brilliant service, very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Darren, Good to hear back from you and many thanks for the great review. We're really pleased to know that you were happy with the service that you received from Angela and the team at our Ashton dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Darren, we appreciate your support.

Posted 3 years ago

“Excellent service all very pleasant and helpful 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mrs Shipley, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mrs Shipley, see you on your next visit.

Posted 3 years ago

“Great team. I don't shop anywhere else for my motors. Last 3 from here. They are a great team, best advice, best cars and best deals”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Sarah, Good to hear back from you and thanks very much for the glowing review. It's great to hear how pleased you continue to be with the all round service that you receive from the team here at Keighley. Thanks again Sarah, we appreciate your support and very much value your continued loyalty.

Posted 3 years ago

“extremely happy with the service, very friendly, didn't feel any pressure to buy. A very big thank you to Aaron Hirst, will definitely go back when I'm ready to buy again.”

Helpful Report

Posted 3 years ago

Hi Julie, Good to hear back from you and many thanks for your feedback. We're really pleased to hear how happy you were with the service that you received from Aaron and we'll be sure to share your kind words, they mean a lot. Thanks again Julie, we appreciate your feedback and would like to wish you many miles of safe and enjoyable motoring in your BMS 225i.

Posted 3 years ago

“Excellent service. Very friendly. Well looked after especially by sales rep Aaron Hirst. Can't fault anything.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Dawn, Many thanks for taking the time to share your thoughts with us. We're really pleased to know how satisfied you were with the service that you received from Aaron. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your review Dawn and would like to wish you many miles of safe and enjoyable motoring in your Suzuki Swift.

Posted 3 years ago

“Vehicle's 2 year service done with no problems and valeted as well. Just one surprise, the £10 insurance cost for the courtesy car insurance which wasn't mentioned when booked. In fairness I would have paid it anyway.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Thank you for taking the time to send us your feedback. We're pleased to hear that all went well with the 2 year service on your vehicle and we would like to apologise if the cost of the courtesy car insurance wasn't communicated with you. We will bring this to the attention of the dealership and do hope you can accept our apologies. Thanks again for your feedback and we look forward to being of service to you again in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews