D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is excellent. We went to book the car in for a service and mot and bought another car! We had not realised that we could change before the end of the contract. We purchased the same model car because we had been satisfied with the previous one. We received more than we anticipated as a deposit for the new car and the payments - after we put down another small amount deposit - were virtually the same. Delivery was on time. So all in all we have been satisfied with the service. No flannel.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Thank you for taking the time to send us your feedback and leave us a 5 star review. It's great to hear how pleased you were with the deal and the service that you received from Matthew and the team and we will forward your comments onto them. We hope you enjoy your New Suzuki Ignis and thanks for once again choosing Colin Appleyard.

Posted 4 years ago

“First time I have been to this Colin Appleyard in Keighly and was extremley happy with the service. David the salesman was very helpful and I didn't feel pushed into buying. Would definitely recommend people to this garage. I have my new Nissan qashqai one week later and love it.”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Mrs Tolkin, Good to hear from you and thanks very much for the great review. We're delighted to know how pleased you are with your New Nissan Qashqai and also the service that you received from David. We wish you many miles of safe and enjoyable motoring and thank you for choosing Colin Appleyard.

Posted 4 years ago

“Very happy with service Dealt with professionally and efficiently. Everything explained clearly”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi, Thank you for taking the time to leave us a 5 star review. We're very pleased to hear how happy you were with the service that you received from the team at our Nissan dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks once again for your feedback and we hope you enjoy your New Nissan Qashqai.

Posted 4 years ago

“Wow !!....Fantastic Customer Service from Nick Hughes, really made to feel welcome. Saw the car I fancied, wasn't pressurised whilst looking at the car on forecourt. Within 5 days, the car was fully Mot'd, serviced and valeted, and sold with a fair part-ex deal on my old car. Even received a box of complimentary chocolates on collection as Nick sorted all the paperwork, taxed the car & even made sure I had enough fuel to get home.....Thanks Nick and the team, I will be back for my upgrade 👍. FANTASTIC SERVICE ALL ROUND ***** 5 Stars to Colin Appleyard Suzuki dealers.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 8th October 2020

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi David, Great to hear from you and thanks very much for the glowing review. We're delighted to hear how pleased you are with your new purchase and also the fantastic service that you received from Nick and the team at our Ashton dealership, we will forward your kind words on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. The car looks great David and we wish you many miles of safe and enjoyable motoring in your Citroen C1. Thanks again for your review and thank you for choosing Colin Appleyard, we value your support.

Posted 4 years ago

“Was very happy with all the help from patryk klechowski at Keighley while buying my Nissan qashqai few minor problems which were dealt with promptly and professionally also the manager who was only standing in for the day was also very helpful and curtious would recommend these guys to anyone thankyou”

Helpful Report

(Keighley Nissan) - Posted 4 years ago

Hi Dave, Thanks very much for the great review. We're very pleased to hear how satisfied you were with the service that you received from Patryk and the team at our Nissan dealership and we will forward your kind words onto them. We wish you many miles of safe and enjoyable motoring in your Nissan Qashqai and thank you for choosing Colin Appleyard.

Posted 4 years ago

“From initial call, through to first showroom visit with Ali, test drive and ordering the new hybrid Vitara, we were really well looked after, followed all the COVID precautions, completed all the necessary paperwork with Matthew Hudson and drove away after an all-round pleasing experience. Thank you Appleyard’s Huddersfield!”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Trevor, Many thanks for taking the time to leave us a review and share your thoughts with us. We're delighted to hear how well Ali and the team at our Huddersfield dealership looked after you. We hope you enjoy your New Suzuki Vitara and thank you for once again choosing Colin Appleyard.

Posted 4 years ago

“Matthew at keighley was very friendly and efficient. Explained everything in full and treated me very wel in these uncertain times. I'm very pleased with my purchase.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Susan, Many thanks for coming back to us and sharing your thoughts. It's great for us to hear how pleased you were with the service that you received from Matthew. Thanks again Susan, we really appreciate your support and very much hope you enjoy your New Suzuki Swift.

Posted 4 years ago

“Matthew was very helpful and competent. He explained everything in full and did everything he could in these strange times.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Posted 4 years ago

“Hi Alison,the SZ5 was presented beautifully. I was literally blown away by its appearance, fantastic! Big thanks to Nick Hughes on sales who brokered the deal (which was fair for both parties), pleasant and professional, nothing was to much trouble, that is why I shop at Colin Appleyards.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Chris, Good to hear from you and many thanks for the glowing review. We're delighted to hear how pleased you are with your New Suzuki Ignis SZ5 and we will be sure to let Nick know how pleased you were with the presentation of the vehicle and that it's appearance blew you away. Thanks again Chris, enjoy your new purchase and we look forward to seeing you again soon.

Posted 4 years ago

“Daniel made my experience of buying a Suzuki Ignis hassle free. He brought a car to my house so I could have a test drive, then collected me to buy the car we’d discussed four days later. All documents were ready and his competent and friendly manner made the whole experience a joy. I drove off in a car that had been as easy to buy as my weekly shopping. No wonder I have been using Colin Appleyard, Keighley for over 20 years.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Mrs Wilkins, Good to hear back from you and thanks very much for the great review. We're delighted to hear how pleased you were with the service that you received from Daniel and we will forward your kind words on. Thanks again for your feedback Mrs Wilkins we really appreciate your support and very much value your loyalty over all these years. Enjoy your Suzuki Ignis.

Posted 4 years ago

“Over several years, wife has had 2 new cars from Appleyard’s Huddersfield, lodger also 2, self 1. Always found staff friendly, helpful & knowledgeable.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Alan, Thank you for taking the time to send us your feedback. It's great for us to hear how friendly, helpful & knowledgeable you have always found our staff. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Alan for your review, we appreciate your support and look forward to providing you all with the same great service in the future.

Posted 4 years ago

“Having received a flyer promoting deals available I called in to the Ashton branch and spoke to Michael. Michael has only been with the Company for a short period of time and after a lengthy discussion and various options I signed up for a New style Ignis. The delivery date was given as the 12th October however, following a phone call from Michael I picked up my vehicle 30th September. During the sale process Michael was extremely patient, polite and friendly. I have been a loyal customer since 1985, Well Done Ashton Branch.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Angela, Many thanks for taking the time to send us your feedback and share your thoughts with us. We're delighted to hear how pleased you were with the service that you received from Michael at our Ashton dealership and we will forward your kind words onto him. We hope you enjoy your New Suzuki Ignis and thanks again for your review, we really appreciate your support and very much value your continued loyalty over all these years.

Posted 4 years ago

“We love our car bought on Tuesday from Colin Appleyard Keighley,thank you to Matthew for good friendly service.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Kathleen, Good to hear back from you. It's great to hear how pleased you are with your Citroen C3 and also the service that you received from Matthew here at our Keighley branch. We wish you many miles of safe and enjoyable motoring and look forward to seeing you again soon.

Posted 4 years ago

“Car service and Maintenence first class. Excellent customer service. Quick, on time, good price and was kept informed of progress. Well done.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Jo, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Jo, we appreciate your support.

Posted 4 years ago

“Great service lovely staff really friendly”

Helpful Report

(Bradford) - Posted 4 years ago

Hi, Many thanks for taking the time to send us your feedback. We're delighted to hear how satisfied you were with the service that you received from Ian and the team at our Bradford dealership and we will forward your kind words on. We wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross and thanks for once again choosing Colin Appleyard, we value your loyalty.

Posted 4 years ago

“Excellent service from Dan at keighley. Would definitely recommend.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Steve, Good to hear back from you and thanks very much for the great review. We very pleased to hear that Dan provided you with excellent service and we will forward your kind words on. Enjoy your Suzuki Ignis Steve and thank you for choosing Colin Appleyard.

Posted 4 years ago

“In these unusual times Mathew at Bradford was very polite and very professional In the way he dealt with my purchase of a vitara . Also Jason who as always been very helpful helped with fitting of car mats I had supplied. Over the last 10 years I have always had good service from Colin Appleyard’s.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Dave, Thanks very much for taking the time to send us your feedback and leave us a 5 star review. We're very pleased to hear how satisfied you were with the service that you received from Matthew and Jason at our Bradford dealership. Thanks again for your review Dave, we really appreciate your support and very much value your loyalty over all these years. Enjoy your Suzuki Vitara .

Posted 4 years ago

“Made the experience of buying a car very straightforward. Many thanks to Mr Ali from Huddersfield branch for all his work for me especially for bringing the car to the Ashton branch. He made the whole transaction very easy for me. No hesitation dealing with Appleyards in the future. Cheers”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi David, Good to hear back from you and many thanks for your feedback. It's great to hear how straightforward you found the process of purchasing your Suzuki Vitara with thanks going to Ali and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again David, we really appreciate your support.

Posted 4 years ago

“Allan, Keighley. Seeking to change my car I called in at Cornmill Garage in Keighley. Spoke to Daniel, and took a Suzuki Swift SZ3 for a test drive. Liked it. Exactly one week later I collected my new Swift. In 55 years of car ownership, this is the best dealership I have ever dealt with by far - and the quickest turnaround.. No pressure, a fair part exchange allowance, and excellent service and courtesy from Daniel - plus a complimentary bottle of wine! (Never had that before!) Based on my experience at Colin Appleyard, Keighley, I have no hesitation in recommending this dealershop.”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Allan, Good to hear back from you and thanks very much for the glowing review. We're so pleased to hear how satisfied you were with the service that you received from Dan at our Keighley dealership and we will forward you kind words on. Thanks again Allan we really appreciate your feedback and wish you many miles of safe motoring in your New Suzuki Swift. Enjoy the wine and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“No problem at all buying a new car with the help of Christian. Everything went smoothly and completely satisfied.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Anthony, Good to hear back from you and thanks very much for sharing your thoughts with us. We're delighted to hear how smoothly everything went and also that you were happy with the service that you received from Christian. Thanks again for your review Anthony and we hope you enjoy many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews