D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The attitude of staff was absolutely excellent, friendly and efficient. The service was carried out swiftly and fully explained. The car was handed back in a very clean state and parked well for me to drive away. As usual ten out of ten.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Peter, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know that once again you score us 10 out of 10. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. We appreciate your feedback Peter and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Swift.

Posted 3 years ago

“Always a complete pleasure to deal with Colin Appleyard, so friendly and helpful, go above and beyond and never rip me off. Service and MOT done in no time, picked up from/brought back to my house, all cleaned and valeted. Air con is a bit iffy but they didnt insist I needed to spend £600 getting it fixed instead advising it will probably be ok for a bit. I always trust these guys and when I eventually get a new car I won't go anywhere else. I would highly recommend them, especially to ladies like me who have no clue and could easily be taken advantage of.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Gina, Good to hear back from you and thanks very much for the glowing review. It's great to know how pleased you continue to be with the all round service you received from the team at our Ashton dealership and we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Gina and would like to take this opportunity to thank you for once again choosing Colin Appleyard to Service and MOT your Suzuki Swift.

Posted 3 years ago

“I have been a client many years and always feel treated with respect by the service team and Jason in particular. I feel my loyalty and custom are valued. The service was efficiently carried out and at a convenient time.”

Helpful Report

(Bradford) - Posted 3 years ago

Thank you very much for your review. It's great to hear how pleased you continue to be with the service you receive from Jason and the team at our Bradford dealership and we'll be sure to share your comments. Thanks again, we appreciate your support and value your continued loyalty.

Posted 3 years ago

“Aways prompt & friendly staff who do actually take an interest in their customers. My recent visit was the first time since Covid became less of a problem but glad to see covid care still taken seriously & very happy my car was completely cleaned inside & out after fixing a small problem & MOT. Thank you it was lovely to see my car looking like new again.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Lynda, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matt and the team at our Huddersfield dealership and we'll be sure to forward your kind comments, they mean a lot. We appreciate your feedback Lynda and would like to take this opportunity to thank you for once again choosing Colin Appleyard to maintain your Suzuki Vitara.

Posted 3 years ago

“As I am in motor trade as a technical warranty claims advisor I know how important service plans are. They help you against unexpected costs for servicing”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Michael, Thank you for your feedback and we are pleased to know you're happy with the service plan that you have in place. Having a service plan is the easy way to budget for your servicing and with interest-free instalments along with many other benefits, our service club has proved to be very popular and is tailored to individual needs. We appreciate your review Michael and we look forward to servicing your Suzuki Vitara again next year.

Posted 3 years ago

“Efficient service collected and returned car kept me updated with progress”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Thank you for your feedback. It's great to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 3 years ago

“Big thanks to Craig and the team for sorting me out with a car quickly that matched all my requirements!”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Thank you for your feedback. We're very pleased to hear how happy you were with the service you received from Craig and the team and we'll be sure to share your comments. Thanks again.

Posted 3 years ago

“Booked a service, Barry on the phone was lovely. Got a call from Kyle stating they are currently doing offers on cars. Came in spoke to him and ordered my new car which will hopefully be here soon. Kyle, Mark and Kyle's boss sorry forgot his name were all lovely. Very attentive. This will be my 4th car from ashton, 10th car in the family from ashton.”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Natalie, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the all round service you received from the team at our Ashton dealership and we'll be sure to share your kind comments, they mean a lot. Thanks again Natalie, we appreciate your support and we value your continued loyalty.

Posted 3 years ago

“Really great personal attention; did everything they said they would on time. Made the transaction easy and car a delight.”

Helpful Report

(Keighley Nissan) - Posted 3 years ago

Hi Tim, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your new car and also the service you received from Ash and the team at our Nissan dealership. Thanks again Tim for your review, we appreciate your support and we wish you many miles of safe and enjoyable motoring in your Nissan Qashqai.

Posted 3 years ago

“No issues with service and MOT. Car returned cleaned inside and out.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We're glad you had a 5 star experience.

Posted 3 years ago

“excellent Service and helpful advice from friendly staff. Drinks machine great whilst waiting🤙🏻🤗”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Maureen, Good to hear back from you and thank you for your review. We're really pleased to know Kaley and the team provided you with excellent, helpful and friendly service, we'll be sure to share your kind words, they mean a lot. We appreciate your feedback Maureen and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service your Suzuki Ignis.

Posted 3 years ago

“The team down on canal are brilliant. They greet you with smile and cheerful hello The service manager keptme up to date regarding how things were going. The mechanic sent me a video showing mewhat neededto be done and explained everything Well done guys”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Gillian, Good to hear back from you and thank you for your review. It's great to know how pleased you were with the all round service you received from the team at our Bradford dealership and we'll be sure to share your kind comments. We appreciate your feedback Gillian and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Ignis.

Posted 3 years ago

“Customer service excellent pleased with our car. Paper work dealt with effectively. Good price.”

Helpful Report

(Bradford) - Posted 3 years ago

Hi Barbara, Thank you for your 5 star review. It's great to know you were pleased with the service you received from us. We appreciate your feedback Barbara and would like to take this opportunity to thank you for choosing Colin Appleyard to supply your Suzuki Vitara.

Posted 3 years ago

“Car booked in for service & MOT. No problem sorting a courtesy car for the day. Car ready for time specified and video sent during the day showing examination under the vehicle and car tyre tread being measured. Really easy process.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Natalie, Good to hear back from you and thanks very much for your review. It's great to know how pleased you were with the service you received from Matt and the team at our Huddersfield. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Natalie and we would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Swift.

Posted 3 years ago

“As Before amazing service this is our 2nd purchase from you Karl is superb you are so lucky to have a very professional car sales person cannot praise him enough thank you to everyone at Colin appleyards Lockwood”

Helpful Report

(Huddersfield) - Posted 3 years ago

Hi Neil, Good to hear back from you and it's great to know that once again you were pleased with the service you received from Karl and the team at our Huddersfield dealership, we'll be sure to share your kind words, they mean a lot. We appreciate your feedback Neil and we wish you many miles of safe and enjoyable motoring in your Suzuki Splash.

Posted 3 years ago

“Great Service - not pushy and very good timing”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Bertrand, Thank you very much for your review. It's great to know you were happy with the service you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Bertrand and we wish you many miles of safe and enjoyable motoring in your Suzuki Vitara.

Posted 3 years ago

“Was all set to purchase a used Suzuki Vitara S but I unfortunately had to cancel. The staff were incredibly understanding and returned my deposit in a timely manner. A1 customer service. I will be returning when my situation improves.”

Helpful Report

(Keighley Suzuki) - Posted 3 years ago

Hi Ian, Thank you very much for taking the time to share your thoughts with us. We were sorry to hear you had to cancel your order but appreciate plans don't always come together and situations change. We wish you all the best Ian and we look forward to being of service to you again in the future. Thanks again for your review and kind words Ian, they mean a lot.

Posted 3 years ago

“All service staff very helpful kept me Informed at all times and I would especially like to thank Barry for all His help”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Mick, Good to hear back from you and thanks very much for your feedback. It's great to know how pleased you were with the service you received from the team at our Ashton dealership and we'll be sure to forward your comments to Barrie. Thanks again Mick, we appreciate your support and we look forward to providing you with the same great service in the future.

Posted 3 years ago

“Fantastic service as ever from all the staff, especially Ali and Christian who dealt with the purchase of the car we bought, a Mazda ZS 1.5. A very beautiful looking car, immaculate both inside and out. This is the third car we have bought from Colin Appleyards over the past few years and all have been outstanding! Would definitely buy again.”

Helpful Report

(Huddersfield) - Posted 3 years ago

Thank you for your feedback. It's great to know that once again you are happy with your purchase and also the service you received from Ali and Christian. We appreciate your feedback and would like to take this opportunity to thank you for once again choosing Colin Appleyard to supply your new car.

Posted 3 years ago

“Gentle man at reception was very helpful and accommodating. Issue resolved. 👍”

Helpful Report

(Ashton-under-Lyne) - Posted 3 years ago

Hi Michelle, Thank you for your feedback. It's great to know you found the team at our Ashton dealership to be accommodating and friendly and that the problem was quickly solved. We appreciate your review Michelle and we look forward to being of service to you again in the future.

Posted 3 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews