D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When comparing a relatives purchase to the purchase we have just made, there was no doubt we got great service. Matthew made the PCP process very simple, including the transfer of the private number plate. All this goes towards why this is the second time we have used Colin Appleyard. Whatever the company does, do not let Matthew leave - he has a great approach to selling cars and dealing with Customers.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Many thanks for taking the time to leave us a 5 star review. We're delighted to hear how pleased you were with the service that you received from Matthew and we will forward your kind words on. Thanks again for your review, we appreciate your support and very much value your business.

Posted 4 years ago

“Fantastic service from start to finish. I was able to test drive two cars on my visit before settling on the one for me. Staff are very knowledgeable and excelled in their customer relationships. Polite, friendly and courteous. A great big thank you to you all.”

Helpful Report

Posted 5 years ago

Hi Angela, Many thanks for taking the time to leave us such a glowing review. We're very pleased to hear how satisfied you were with the service that you received from us and we will be sure to forward your kind words on. Thanks again for your review Angela, we really appreciate it.

Posted 4 years ago

“Amazing customer service, Tim was really helpful, he explains everything as many times as necessary for me to understand everything, Delivery was on time and bike was not damaged. Definitely good shop to get your bike. Thank you so much”

Helpful Report

Posted 5 years ago

Hi Hector, Great to hear from you and many thanks for taking the time to leave us such a glowing review. It's great for us to know how well Tim at our motorcycle branch looked after you and we will be sure to forward your kind words on. Thanks again for your review Hector, take care and we hope you enjoy your Honda.

Posted 4 years ago

“Friendly, attentive staff, brilliant service, would not hesitate to recommend.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thanks very much for the great review. We really appreciate your support.

Posted 4 years ago

“Excellent customer service. Part ex more than reasonable. Car purchased cheaper than elsewhere. Staff very attentive .. Karl Madden and Steve "Leeds" today! Have travelled from Blackpool to Huddersfield to purchase vehicles on a number of occasions over 10 years... Family too. That says it all.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Thanks very much for taking the time to leave us a 5 star review. It's great for us to hear how pleased you are with the service that you received from Karl and Steve. Thanks again for your feedback, we really appreciate it and very much value your continued loyalty.

Posted 4 years ago

“Recently bought a Suzuki S-Cross from Colin Appleyard at Bradford - a simple & straightforward experience There's no stereotypical pushy car salesmen, it's all very relaxed in the showroom, have a chat about what you've seen, or what you're after and they'll discuss the options Pricing seemed relatively good IMO, I could have paid more elsewhere for my purchase The ethos remains that this is a small family business, focused on providing great service to the customer, in the hope that they will return to buy again and/or recommend, as I am now A good test of a business's values, is how they communicate and treat customers, post-sale - my car had to be returned for a couple of things and I was really pleased how Richard dealt with that. He remained focused on putting things right as quick and easily as possible, minimising the impact to myself. I rarely right reviews or recommendations, but I thought Colin Appleyard Bradford deserved the positive feedback - happy to recommend them”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Paul, Thanks very much for taking the time to leave us a 5 star review. It's great for us to hear how satisfied you are with the service that you have received from the team at our Bradford dealership and as a family run business feedback from our customers is very important as it keeps us striving for the high level of service we always aim to deliver. Thanks again Paul, we really appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Recently bought a bike from Tim Clark, he arranged delivery for my new bike and collection off my old bike, excellent service from start to finish. Would recommend.”

Helpful Report

Posted 5 years ago

Hi Mike, Thanks very much for leaving us a 5 star review. We're very pleased to hear how satisfied you were with the service that you received from Tim and we will forward your kind words on. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Mike, take care and enjoy your Triumph Tiger.

Posted 4 years ago

“Wow, what can i say about the staff and service from all at Colin Appleyard, i recently purchased a used Peugeot RCZ from the Bradford branch , the service from start to finish has been outstanding, helpful and informative keeping me updated throughout my purchase, a great price given for my p/ex. Friendly and welcoming greeting upon arrival to collect my new car and ensuring I'm all happy before i left. I was unfortunate enough that the car developed a small fault after a few days, (just one of those things- it does happen) however the service to put this right has been first class, bearing in mind i live over 90miles away from Bradford the team were excellent in resolving the fault for me and ensuring i didn't need to rack up miles to have the car repaired and making sure my enjoyment of the car is not spoilt. oh - yes i work in the motor trade as well - these guys can teach a few places how to go about things.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Matt, Many thanks for taking the time to leave us such a glowing review. We're delighted to hear how pleased you are with the service that you received from the team at our Bradford dealership and we will certainly forward your kind words on. Feedback from our customers is very important as it keeps us striving for the high level of service we always aim to deliver. Thanks again Matt, we really appreciate your support. Enjoy your Peugeot RCZ and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Great guys and they know their product”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Roy, Thank you very much for the great review. We really do appreciate your feedback.

Posted 4 years ago

“Fabulous collect and return service to reduce the need for contact with others during the current climate. Much appreciated. Good communication, as always.”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thank you very much for leaving us a 5 star review, we appreciate your support.

Posted 4 years ago

“Always courteous friendly and knowledgable very helpful”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi Helena, Many thanks for taking the time to leave us a 5 star review. It's great for us to hear how pleased you were with the service that you received from the staff at our Nissan dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Helena, we appreciate your support.

Posted 4 years ago

“I have just bought my car from Colin Appleyards in Bradford. I have bought cars from them before and the service given is always excellent. They always make sure that everything is dealt with correctly.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Richard, Thanks very much for the great review. We're delighted to hear how pleased you are with the service that you have received from the team at our Bradford dealership and we look forward to providing you with the same great service in the future. Thanks again Richard, we appreciate your support and very much value your business.

Posted 4 years ago

“Great customer service from Colin Appleyard. The reason I bought from them was because the boss gave me some good advice on a bike I was selling and also made me a fair PX offer. In the end I sold my bike, but decided to buy from them as they were so helpful. Salesman Tim Clarke was great, and the Suzuki I bought turned out to be in fantastic condition as described. Will deal with Colin Appleyard again and recommend them highly.”

Helpful Report

Posted 5 years ago

Hi, Thanks very much for the great review. We're really pleased to hear how happy you were with the service that you received from Tim and the team at our motorcycle branch and we will forward your kind words on. Thanks again, take care and we hope you enjoy your Suzuki GSX650.

Posted 4 years ago

“Nick at Colin Appleyard, Ashton under Lyne was most helpful and patient in helping us to find the right vehicle for us. He gave us confidence that we were dealing with an honest and professional organisation. We would recommend his services to anyone wanting to buy a used car. Frank & Margaret”

Helpful Report

Posted 5 years ago

Hi Frank and Margaret, Thank you very much for taking the time to send us your feedback. It's great for us to hear how helpful you found Nick to be at our Ashton dealership and we will forward your kind words on to him. Thanks again for your review, we really appreciate it and if we can help or advise with anything further in the future, please feel free to come back to us.

Posted 4 years ago

“Customer service and delivery was excellent. Cannot recommend this company too highly.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Donna, Good to hear from you and many thanks for taking the time to leave us a 5 star review. It's great to hear how happy you were with the service that you received from Matthew and the team and we will forward your kind words on. Thanks again Donna, we really appreciate your feedback and wish you many miles of Safe & Enjoyable motoring in your Suzuki Jimny.

Posted 4 years ago

“Fantastic customer service very friendly & polite it has been a great pleasure ordering my 1st car from them. Highly recommended!!!!!”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you very much for the great feedback. We're delighted to hear how pleased you were with the service that you received from Matthew and the team at our Keighley dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again and we hope you enjoy your New Suzuki S-CROSS.

Posted 4 years ago

“I was very happy with the service and the person at customer service was very nice, polite and smiling which is always good.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Angela, Good to hear from you and thanks very much for taking the time to send us your feedback. It's great to hear how satisfied you were with the service that you received from Chris our Service Manager at Keighley and we will forward your kind words on. Thanks again Angela, we really appreciate your feedback and look forward to providing you with the same great service in the future.

Posted 4 years ago

“great service,on time,and service. 5*****”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Thank you,did a great job.”

Helpful Report

Posted 5 years ago

Hi, Thanks very much for taking the time to send us your feedback. It's great for us to know that you were happy with the service you received from us. Thanks again.

Posted 4 years ago

“So was quite happy to wait for my service and MOT following lockdown but as I have worked throughout my car was obviously feeling the strain and developed a worrying rattle and squeak. Having contact Colin Appleyard Huddersfield they got my car booked in for the following week, dropped it off at 8am and had the video inspection report before did got back to Sheffield. Car done by 14:30 picked up and all sorted. Thank you Steve”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Jan, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews