D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service we got from Nick at your Ashton branch was second to none. He went above and beyond with no pressure to ensure that we were 100% happy with our new vehicle.”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thanks very much for sharing your thoughts with us. It's great to hear how pleased you were with the service that you received from Nick and we'll be sure to forward your kind words, they mean a lot. Thanks again for your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki Ignis.

Posted 4 years ago

“Great customer service as always. Matt ensured new parts were fitted and all other concerns I had were checked and resolved. Thanks for continuing to providing great customer service.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this.

Posted 4 years ago

“Took the wife's Vitara in for a 2 yr service, 15/07/21. Pleasure to deal with, even gave the car a bath while it was there. Would definitely use again.”

Helpful Report

Posted 4 years ago

Hi Neil, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 4 years ago

“As always I received first class service from all concerned 👍👴🏻”

D. M. Keith (Colin Appleyard) Limited 5 star review on 16th July 2021

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Colin, Good to hear from you again and it's great to know that you continue to receive a 1st class service from the team at our Ashton dealership. Thanks again Colin, we'll forward your comments onto the team and we look forward to providing you with the same great service in the future. Car looks well.

Posted 4 years ago

“Very professional and friendly staff,when purchasing the car they stayed open an extra hour for us,even though they wasn't sure we'd purchase a car from them that day,love the text and video of the car being checked over during the service, we would definitely go back to Colin Appleyard,as the dealership for suzuki in Bolton was extremely poor,the difference was like chalk and cheese”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Shaun, Good to hear from you and thanks very much for your review. We're really pleased to hear how satisfied you continue to be with the service that you receive from the team at our Ashton dealership and we'll be sure to share your comments, they mean a lot. We appreciate your feedback Shaun and would like to take this opportunity to thank you for choosing Colin Appleyard.

Posted 4 years ago

“Great service even picked me up so I could pick my new car up Friendly worked out a plan best suited to me by giving me all options available”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Hi Ann, Thanks very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service that you received from Matthew and the team at our Ashton dealership. Thanks again Ann for your review, we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Service was carried out in a timely manner and the car was fully cleaned Inside and out. No problems”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks very much for your review. It's great to know you had a 5 star experience. We'll be sure to share your comments with the team at our Huddersfield dealership. Thanks again, we appreciate your support.

Posted 4 years ago

“Great customer service, really polite and friendly”

Helpful Report

(Ashton-under-Lyne) - Posted 4 years ago

Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Thanks so much to Dan at Keighley.He couldn't have been more helpful,especially in the absense of an old fashoined brochure !”

Helpful Report

(Keighley Suzuki) - Posted 4 years ago

Hi Philip, Thanks very much for taking the time to leave us a 5 star review. It's great to hear how pleased you were with the service that you received from Dan and we'll be sure to share your kind words with him. Thanks again for your feedback Philip and we hope to be of service to you again in the future.

Posted 4 years ago

“Excellent service from Matthew, helpful & quick with the purchase of our new Ignis.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi James, Good to hear back from you and many thanks for your review. We're really pleased to hear how satisfied you were with the service that you received from Matthew and we very much hope you are enjoying your New Suzuki Ignis. All the best James and thank you for once again choosing Colin Appleyard.

Posted 4 years ago

“First service on my wife’s car. Collected from our home by Matthew and returned following day. All good no issues. Excellent service by all. Pick up and drop off service particularly valuable for us at the moment with my wife recovering from a serious operation. Thank you.”

Helpful Report

(Huddersfield) - Posted 4 years ago

Many thanks for taking the time to share your thoughts with us at what must be a very difficult time. It's great for us to hear how pleased you were with the service that you received from Matt and the team at Huddersfield, we'll forward your kind comments on, they mean a lot. Thanks once again and we wish your wife all the best with her recovery.

Posted 4 years ago

“On my experience so far a very trustworthy company”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi John, Thank you for your review. It's great to know you had a 5 star experience and feel comfortable in using the services that we provide. We'll be sure to forward your kind words onto Matt and the team at Huddersfield and we look forward to being of service to you again in the future. Thanks once again John, we value your support.

Posted 4 years ago

“Always customer focused very friendly and attend to the little details as well as the big things - I wouldn’t go anywhere else A great team”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Andrew, Many thanks for your review. It’s always great to hear from customers who feel confident in using the services that we provide. As a company we do pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Andrew, we appreciate your support.

Posted 4 years ago

“Good easy service. Well informed and quick.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. It's great to know how pleased you were with the service that you received from us.

Posted 4 years ago

“Excellent straightforward polite service”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks very much for your review. We're glad you had a 5 star purchasing experience and very much hope you enjoy your Suzuki Swift.

Posted 4 years ago

“2 year service....done with excellent customer service. Simon and Dan really helpful and kept us informed about what was happening. Price was sound, length of time taken was spot on.....part wasn't in stock that we needed... now booked in straight away for the brake pads to be fitted. Cup of coffee was nice too. Covid regs applied to our visit. Good stuff.”

Helpful Report

(Bradford) - Posted 4 years ago

Hi Diane, Many thanks for your review. It's great to hear how pleased you were with the all round service that you received from Simon and Dan at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Diane, we appreciate your support and very much value your long term continued loyalty. Glad you enjoyed the coffee.

Posted 4 years ago

Helpful Report

(Bradford) - Posted 4 years ago

Posted 4 years ago

“I have purchest about 24 cars from your Huddersfield branch in the last 31 years and had the pleasure of meatimg Mr Colin Appleyard himself on a regular basis on his visits to Huddersfield, so all I would like to say to Mr Robin Appleyard is that all the staff at Huddersfield have given me a 100 percent service over all these years, so please don't change anything as this is a fernominal achievement for such a long period of time. Should consider a loyalty sceem”

Helpful Report

(Huddersfield) - Posted 4 years ago

Thanks very much for taking the time to send us your feedback and leave a glowing review. It's great to hear that once again you were totally satisfied with the service that you received from the team at Huddersfield. We'll be sure to share your comments with Robin and once again, thank you for your review, we really appreciate your support and very much value your long term loyalty.

Posted 4 years ago

“The staff are helpful and lovely to talk to and always give you as much time as you want. My Suzuki is the first.car I have ever bought a second one of the same manufacture. The only problem I have is sometimes it doesn’t like to let us in, with the keyless entry, so no good for bank robberies”

Helpful Report

(Bradford) - Posted 4 years ago

Thank you for taking the time to send us your feedback. It's great to hear how pleased you are with the service that you received from Dan and the team at our Bradford dealership. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. In relation to the intermittent keyless entry issue please contact Dan or Jason on 01274 581625 opt 2 and they will be more than happy to investigate this for you. Thanks again for your review, we appreciate your support.

Posted 4 years ago

“First class 10 out of 10”

Helpful Report

(Huddersfield) - Posted 4 years ago

Hi Raymond, Good to hear from you and thanks very much for your review. We're glad you had a first class 10 out of 10 experience and look forward to providing you with the same great service on your next visit. Thanks again Raymond, we appreciate your support.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews