D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Requested a service and MOT as sonn as I heard the garage was open again. My car was booked in quickly and picked up and returned to me after service and MOT. Very pleased with the service.”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Brilliant service from first buying the car to the ongoing service and communication. Having experienced Nissan Westway for several years Colin Appleyard is like a breath of fresh air”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Kevin, Thank you for taking the time to send us your feedback. It's great for us to hear that you received brilliant service from Nick and the team at our Ashton dealership. As company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we really appreciate your support. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 4 years ago

“Motorcycle service was carried out and I was very happy at the way the staff had organised everything within the service department for Covid-19 risk. The mechanical work was spot on as usual and staff always friendly and helpful. The loan bike was clean and had fuel ready to go, over all it was a great service and I've no hesitation to use again. Chris.”

Helpful Report

Posted 5 years ago

Hi Chris, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again.

Posted 4 years ago

“I had an MOT and service in June and I was very happy with the way I was treated by staff and the time it took to complete the tasks.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“I had a service and MOT in June and I was very happy with the way I was treated by the staff and the time it took to complete the task.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Janette, Thank you for leaving us a 5 star review. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we appreciate your support.

Posted 4 years ago

“After an initial problem that occurred in their workshop the staff did everything possible to rectify the situation. This was achieved in a polite, clean and respectful way. Thank you”

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Posted 5 years ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“As a mobility car customer , I am very happy with the service Colin Appleyard Huddersfield . You are treated exceptionally good with before sales and after sales , we’ve had several mobility cars , and after the sale you are a number I have never found this at Suzuki Huddersfield, they treat you with respect and friendliness and that to me is very important Thank you !”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi Mrs Sykes, Many thanks for taking the time to send us your feedback and leave us such a great review. We're delighted to hear how pleased you were with the service that you received from the team at our Huddersfield dealership and we will forward your kind words on. Thanks again Mrs Sykes we appreciate your support and very much value your loyalty.

Posted 4 years ago

“Changed my car in just 4 days due to the fantastic customer service given by Ali who as usual gave us a fantastic price on our new car”

Helpful Report

(Huddersfield) - Posted 5 years ago

Hi, Thanks very much for the great review, we really appreciate it and wish you well with your new purchase. Thanks again.

Posted 4 years ago

“The stars go to your Keighley branch who were so helpful and understanding of my concerns check my brakes and dealt with issue I had 0 STARS go to Huddersfield where I got my car from who last year lost my handbook and service details and never got back to me and this year Booked me in for my service didn’t bother to let me know they shutting then after leaving my car to be serviced had it from 830 am till the following day And a week later having not moved the car as I am shielding I had a puncture in the motorway and took it to Kwik fit to be told I needed two tyres as one was illegal and the other was borderline service manager dismissed this as the video said they were fine very abrupt and not reassuring in the least Due to renew my car not sure what to do now”

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Posted 5 years ago

“Excellent service picked up from home and serviced and returned.service really good,very good value”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi David, Thanks very much for taking the time to leave us such a glowing review. It's great for us to hear how pleased you were with the service that you received from us. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“Excellent collection service. Car service fine. Thank you for help during this lockdown time”

Helpful Report

(Keighley Nissan) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“All very efficient and business like very leased. Thank you.”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

“contacted to book mot/service,forewarned re pick up time ,contacted re work needed and cost ,contacted when car was on the way back, all work done with usual efficiency. no complaints ,all staff,i dealt with, polite informative and cheerful.”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Peter, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Peter, we really appreciate your support.

Posted 4 years ago

“Very pleased with the service and MOT. Impressed with the service video of my car”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi, Thanks very much for the great feedback, we really appreciate it. Thanks again.

Posted 4 years ago

“Had the usual brilliant customer service when I brought my car into Keighley Suzuki branch to get the winter tyres changed”

Helpful Report

(Keighley Suzuki) - Posted 5 years ago

Hi Elisabeth, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, we value your support.

Posted 4 years ago

“Friendly efficient service. No waiting around either on arrival or when I picked up my car. Thanks”

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Posted 5 years ago

Posted 4 years ago

“Very good service”

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Posted 5 years ago

Thanks Harry for taking the time to leave a review. We're really pleased you had a 5 star experience & hope to see you again soon.

Posted 4 years ago

“I have service and MOT for my car at Ashton-under-Lyne Always very pleased with the great service ,staff very helpful Very professional and polite 5 Star .Many thanks to the Ashton branch .”

Helpful Report

(Ashton-under-Lyne) - Posted 5 years ago

Hi Judith, Many thanks for taking the time to send us your feedback and leave us such a glowing review. We're very pleased to hear how satisfied you were with the service that you received from the team at our Ashton dealership and we will forward your kind words onto them. Thanks again Judith, we really appreciate your support and look forward to providing you with the same great service in the future.

Posted 4 years ago

“Good service from staff, especially coping with virus. Good service on car. All satisfactory.”

Helpful Report

Posted 5 years ago

Hi David, Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support.

Posted 1 year ago

“Excellent service picked up my car for me and dropped it off again. Sent me a video of the car being serviced.”

Helpful Report

(Bradford) - Posted 5 years ago

Hi Christine, Thank you for taking the time to send us your feedback. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this.

Posted 4 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews