Colin Ferns Ltd Reviews

Name: Colin Ferns Ltd
Address: Rear of 65 Raleigh Road, Richmond-Upon-Thames
Rating: 4.59

4.6 Rating 93 Reviews

91 %

of reviewers recommend Colin Ferns Ltd

Company Reviews

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Metrics

4.6

Based on 93 reviews


Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0208 332 7660

Email:

enquiries@colinferns.com

Location:

Rear of 65 Raleigh Road
Richmond-Upon-Thames
TW9 2DU

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Colin Ferns Ltd 5 star review on 23rd November 2023

Korian Sarafian

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very professional service, with excellent communication from Charlotte in the office. The price is on the high side, but reflects the level of service given.”

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Posted 2 years ago

“Operating from an impossibly small facility in Richmond, Colin Ferns really knows their Mercs. From initial contact through to final delivery they were professional and thorough. Not the cheapest service, but when you buy a Merc you sign up for premium everything. I can strongly recommend them.”

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Posted 2 years ago

“Very helpful and communicative staff ‘front of house’. Problems identified quickly and dealt with efficiently with indicators of cost being identified and communicated at all stages. Always very pleased with technical outcomes and standard of work.”

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Posted 2 years ago

“Great knowledge and communication - The car now drives like new! Many thanks to all the team.”

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Posted 2 years ago

“Excellent Customer Service - constant comms advising of ongoing issues with car getting through MOT made a stressful process a lot more manageable. Diligent work by MOT mechanic repaired an electronic fault that would otherwise have failed the re-test. Thank you all”

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Posted 2 years ago

“Great receptionist, ever helpful, got me out of Jam. sorted my air con and avoided an electrical disaster. Many thanks”

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Posted 2 years ago

“They are the best”

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Posted 2 years ago

“Colin and his team put together a thorough report on a vehicle that was new to me, identifying key areas that required attention and thoroughly addressing them. To say the handling and state of tune for a 55-year-old vehicle were improved is an understatement. Colin was very helpful and his knowledge of classic Mercedes is clearly visible in the quality of work. Workshop communication throughout the works was quick and very professional. If you have a classic Mercedes I would definitely recommend reaching out to them.”

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Posted 3 years ago

“They always give me an appointment in near future and many times just let me call round with a problem or question, and usually fix it same day.”

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Posted 3 years ago

“Very informative and helpful, I would not think of sending my business anywhere else.”

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Posted 3 years ago

“Colin is very knowledgeable on the Mercedes 113. Spot on advice every time!”

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Posted 3 years ago

“Knowlegeable, efficient, reliable with a friendly atmosphere. Indeed there is no need to say more than this.”

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Posted 3 years ago

“Fixed a suspension problem promptly . Happy to recommend.”

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Posted 3 years ago

“Very knowledgeable! Utmost in honestly and integrity! Highly recommend for caring for your vehicle!”

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Posted 3 years ago

“Very happy to recommend”

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Posted 3 years ago

“Provided me advice that was spot on and an easy fix. Thanks Colin.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I have a 1972 280 SE mercedes and have been seeking advice from a website called Pagoda sl113 to get it running properly.He posts on the site often and when I ask questions his advice has always been solid.”

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Posted 3 years ago

“Colin and very hard working team have looked after my Mercedes Elegance for many years and it is still going strong thanks to the efficient and professional workmanship and thoughtful advice given. Thanks Colin, Charlotte and team Pippa Vickers”

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Posted 3 years ago

“Colin and the team looked after my 1991 Mercedes Estate for many years, keeping it solid and reliable. The bill was never more than it had to be (these are complex luxury cars) and their expertise and contacts meant anything could be fixed quickly. Very nice people to deal with and happy to recommend.”

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Posted 3 years ago

Colin Ferns Ltd is rated 4.6 based on 93 reviews