Coloured Contacts Reviews

Name: Coloured Contacts
Rating: 3.69

3.7 Rating 1,618 Reviews

64 %

of reviewers recommend Coloured Contacts

3.7

Based on 1,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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(+44) 020 7971 7256

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"\r\nThis was my first purchase through this company. I bought the Blue Shiva (90 day), White Out (90 day), and Red Angelic Vampire (90 day). I bought them several months ago, but wanted to wait til I went a full 90 days through at least one pair before giving my feedback since that\u2019s what they\u2019re rated for.\r\n\r\nBlue Shiva was the first pair I planned to try. Very first contact I opened was torn. Actually, it looked more like a puncture hole in it. Either way, this pair was trash and unwearable, right out of the pacakge. So already I was disappointed. I did buy these lenses at a 3 for 2 pricing, so technically one pair was free. But still was upsetting expecting to have three usable pairs, and only getting 2. Especially when the damaged pair was the design I was looking forward to wearing the most. \r\n\r\nNext, I tried the White Out. This is the pair I got the full 90 days out of. They were intact, comfortable, and easy to adjust to. I typically use a cleaning solution on my lenses, and I noticed these contacts absorb that solution more so than most other contacts. So if you use a special cleaning solution that would burn your eyes, make sure you soak these for about an hour in regular solution before cleaning off and putting them in or your eyes will dry out and burn. I don\u2019t normally have to soak them that long for other lenses. These I did. Otherwise these lenses were AWESOME. I really have zero complaints with these.\r\n\r\nI then moved on to the Red Angelic Vampire lenses. I was very disappointed in their appearance. The red portion is transparent and these lenses would probably look good with light colored eyes. I have dark green eyes which made these lenses look a reddish brown, but more brown than anything, unless under certain lighting conditions. But they definitely didn\u2019t stand out.\r\n\r\nThe company reached out due to my torn Shiva lens and disappointment with the red lenses. They shipped me a replacement for my Shiva lenses and also offered to replace the pair I was disappointed with by choosing a different style. I have worn they Shiva ones now that they\u2019ve been replaced. Coolest lenses ever! I mean, the white ones are sick, but these are wicked cool too. Very bright blue. I wish the white portions in it stood out a little more, but that\u2019s just me being overly picky. These lenses are awesome, a solid 9.5\/10 for the Shivas. \r\n\r\nThe Red pair was replaced with a White Manson pair that I have not yet tried. But these lenses look solid white similar to the White Out lenses, and I am expecting a similar result.\r\n\r\nOverall, I may have had a rocky start with my order given the torn lens, and my initial disappointment with the Red Angelic. However this company really stepped up and made things perfect. I gave 5 stars, but I\u2019d give more for how they handled everything if I could. Top notch! I am definitely recommending this company to all my friends, and everyone that asks about my eyes, which seems to be a lot. Thanks Coloured Contacts!"

Coloured Contacts 5 star review on 15th February 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is worthless and I returned them. These contacts are almost impossible to see through and change the color of your vision. They don't stay on your eyes and are very irritating. They are impossible to wear. I've been wearing contacts for 20 years and I've tried all types of regular and colored lenses, these are by far the worst.”

Helpful Report

Posted 5 years ago

Hi there, We're sorry to see that the contact lenses were not to your satisfaction. We see that you have already contacted us about this and are in the process of organizing a return. Coloured Contacts

Posted 5 years ago

“The company itself seems fine, recieved my order with no problems, however, the contact lenses were atrocious, the worst I have ever tried - cannot even see through them, like thick lumps of jelly, really thick lenses!! Can't be bothered to send back will probably cost me almost what i paid for them, just to return them!!”

Helpful Report

Posted 5 years ago

Hi there, We're sorry to see hear that you did not have a great experience with our contacts. We see that you are yet to contact us about this and would like to invite you to do so. Email: reviews@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“I was disappointed in the contacts because they fell out almost instantly. Is there a more sturdy lense that I can order?”

Helpful Report

Posted 5 years ago

Hi Piper, We're sorry to see that the contact lenses were not to your satisfaction. We see that you are yet to contact us about this and would like to invite you to do so. Email: reviews@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“Heard about them and decided to give them a try. I do Lolita cosplay and contacts are super important to me..spent over 45$ On circular ,grey,hazel sclera lenses ,also blue natural colored contact which I will be mainly reviewing.The package arrived quickly enough but,after settling them in solution and upon trying them , I noticed blue lenses had a slight tear which were so uncomfortable , Immediately had to take it out.I emailed customer service about the issue and I was hounded for photographic evidence when it wasn’t going to show up on a photograph. Customer service gave fake apologies and did nothing about the defective product. As far a comfortablity Id rate them at a low 5/10,visibility of color 6/10.I wear my contacts fr long periods of time bc of YouTube videos and twitch so long time wear is a must.. overall all experience 4/10 you can find better quality with less of a headache at another seller! Don’t bother,your pockets and eyes will thank you!”

Helpful Report

Posted 5 years ago

Hi Icey, Sorry to hear that you feel this way. It is standard procedure to ask for images of items that are being requested to be replaced. The request for images is by no means designed to cause offense. If you'd like to give us the opportunity to help then you can contact us via reviews@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“They were very uncomfortable didnt settle into my eyes at all they popped out and on top of that they didn't even show color I didn't get to use any of the three pairs I bought.”

Helpful Report

Posted 5 years ago

Hi Demonte, We're sorry to see that the contact lenses were not to your satisfaction. We see that you are yet to contact us about this and would like to invite you to do so. Email: reviews@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“I order light grey colored contacts and they came out super dark and you couldn’t even tell they were grey at all. I was very disappointed and asked for a refund or a exchange and because they were open they said no. How was I supposed to see if they worked without trying them on? I’m very disappointed and recommend not to purchase their contacts and if you do just no once you open them and it’s not what you want it’s to bad.”

Helpful Report

Posted 5 years ago

Hi Monique, We're sorry to hear that contact lenses were not you were hoping for. If you like we can take a look together to find a style more suited to your needs. Please email: reviews@colouredcontacts.com if you would be interested to find a new pair together. Coloured Contacts

Posted 5 years ago

“The colors I got u can not tell. Does not work with my eye color. Disappointed”

Helpful Report

Posted 5 years ago

Hi Missy, Sorry to hear that the colours of the contact lenses were not to your satisfaction. We see that you are yet to contact us about this, so would like to give you the opportunity to do so. Email: reviews@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“None of the contacts worked for dark eyes I cannot return them because I tried them all on. I would like my money back due to the fact that I cannot wear any of them as they didn't change my eye color. Thanks, Rocky”

Helpful Report

Posted 5 years ago

Hi Rocky, Sorry to hear that colour of the contact lenses you ordered were not to your satisfaction. We see that you have not yet contacted us about this and would love to give you the opportunity to do so. Email: reviews@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“Absolutely awful customer services.they lost my parcel and awaited me contacting them for them to realise my parcel hadn’t been received.I requested a gesture and was told they could re-dispatch my order as a good will gesture which it is not.They believe a gesture of good will is them completing the service you paid them for.Advisors do not know their brains from a hole in the ground.Company is full of morons and how this company is still going is beyond me.”

Helpful Report

Posted 5 years ago

Hi Kaysha, Sorry to hear that you feel this way. One of our agents will be in touch to see what we can do to help. Coloured Contacts

Posted 5 years ago

“Second time ordering and the contact was ripped I’m not happy at all and the box was leaking so u threw em away”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that you have had an issue with your order. If your lenses have arrived damaged then you need to contact us so we can see what we can do to help. Email: info@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“Went on to order a pair for a costume, clicked on the “2 for 3” link, ordered two pairs instead (when I wasn’t really looking to purchase two but figured why not), my third never arrived and then I was told “the two you ordered wasn’t a part of the deal”. Either wait until they get their s*** together or don’t order from here! Waste of money considering they’re barely visible (I have hazel eyes so we’re not talking like dark brown where the contacts wouldn’t be very visible.) So I repeat: don’t waste your time or money. Attached is my real color vs “green”...”

Helpful Report

Posted 5 years ago

Hi Megan, Sorry to hear you experienced some confusion with our offer. As you will be able to see through this link some items have a 3 for 2 banner on their image and some do not: https://www.colouredcontacts.com/en/29-hazel-contact-lenses. Another way to shop the offer is to pick items available in the 3 for 2 product section: https://www.colouredcontacts.com/en/371-3-for-2 Currently, 10 Packs, like the ones you ordered, are not included in this offer. If you were to order 3 for 2 then you would need 3 items in your basket in order to qualify for the offer. Free items are not automatically included in orders. Sorry to hear that the Transparency Scale was not clear enough for you on each product. Our transparency scales are included on every product and will give an indication at how much colour coverage the lens offers. The Blends lenses that you ordered are classed as 'enhancing' and therefore when worn, your natural eye colour will remain visible. Kind regards, Coloured Contacts

Posted 5 years ago

“Not even received contacts and being asked for reviews🙄”

Helpful Report

Posted 5 years ago

Hi Hollie, If you have not received your order please contact us. It is hard to help if you only leave a review without giving us the opportunity to help locate your order. Please email us and we'll see what we can do to help: reviews@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“I was promised I'd recieve them on Monday, it's now Thursday.. and o have yet to receive them.”

Helpful Report

Posted 5 years ago

Hi Cory, If you have not received your order please contact us. It is hard to help if you only leave a review without giving us the opportunity to help locate your order. Please email and we will do what we can to help: reviews@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“I bought the mystic grey blue something or other, it showed a girl with brown eyes like mine and showed the after... mine however looked nothing like that. I put them in and you cannot tell I even have them in. Sucks I wasted $30! :(”

Helpful Report

Posted 5 years ago

Hi Shawda, Sorry to hear that you were not happy with the contact lenses you received. We'd love to find out more about your experience and to see if there's anything we can do to help. You can contact us via email: reviews@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“U sent me contacts that were not prescription.. I am -3.50 in both eyes and u sent me -0.00. I would like my contacts and have them resent. Jeannie Boyer”

Helpful Report

Posted 5 years ago

Hi Jeannie, Our records show that you ordered non prescription contact lenses. If you wish to purchase prescription contact lenses you will need to buy contact lenses featured here: https://www.colouredcontacts.com/en/305-prescription-contact-lenses Please let us know if there's anything more we can do to help. Email: reviews@colouredcontacts.com. Coloured Contacts

Posted 5 years ago

“And when I got my pair I was excited it had no prescription in it and I needed a prescription very poor service I would like a refund”

Helpful Report

Posted 5 years ago

Hi Angelique, On your order it states you ordered a pair of non prescription contact lenses, which is why you received a pair of non prescription contact lenses. If you wish to purchase prescription then please buy from our prescription contact lenses range: https://www.colouredcontacts.com/en/305-prescription-contact-lenses Coloured Contacts

Posted 5 years ago

“Never received it”

Helpful Report

Posted 5 years ago

Hi Edelis, If you have not received your order please contact us. It is hard to help if you only leave a review without giving us the opportunity to help locate your order. Please email: info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“Horrible for brown eyes. Made no diffference..”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that you did get the colour change you were hoping for. In order for us to help, please could provide us with some more information (pictures are always helpful) on how the contact lenses looked for you. Coloured Contacts

Posted 5 years ago

“This is fake I never receive the pack”

Helpful Report

Posted 5 years ago

Hi Noelia, If you have not received your order please contact us. It is hard to help if you only leave a review without giving us the opportunity to help locate your order. Please email: info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

“the colored contacts i received were not visible in my eyes and i bought them to change my eye color.”

Helpful Report

Posted 5 years ago

Hi there, Sorry to hear that the colour of the lenses was not to your satisfaction. In order for us to help, please could you provide us with some more information. If you could email us with some images we'd be more than happy to help. Email: info@colouredcontacts.com Coloured Contacts

Posted 5 years ago

Coloured Contacts is rated 3.7 based on 1,618 reviews