“Terrible services. Took 7 days to tell me my product which contain CO2 capsule cannot be shipped as it contain hemp seed oil. Yes you read that right... hemp seed oil. So I asked the first support how can that be and he cannot answer me. Then I asked him if then can ship CO2 capsule and they said they can.
Then no replied from them. So I ask them again and this time they change their answer to they cannot ship CO2. Told them they confirmed they did but they deny it. Ask them to send me the transcript but never received the transcript. So they CS are lying thru thier teeth.”
“I am an American Journalist and Book Author living in Australia and before comGateway, I've had a terrible time finding a reliable, honest shipping venue from US to AU. The last place I used stole a bunch of my items. The place before that, "accidentally" double-charged me for a Fed Ex shipment, and the other places that I tried were very expensive and so slow at getting out my shipments from US to AU. How lucky do I feel to have found comGateway?! Like I've just won the Shipping Lottery! Their prices are fair and reasonable, they pack combined shipments with care to detail and my shipments arrive quickly; usually within 8 business days after I've shipped. I highly recommend comGateway to everyone in Australia looking for an honest, reliable, reasonably priced, quick shipping venue.”
“Got hidden charges once you're ready to ship out your packages. i wonder how many type of surcharges they have.
Its a legit company,just be careful of the hidden charges,will definitely affected your package value once it entered your country.
Like in my case,it really affected my country "de minimis" value, i have made sure that my purchases + shipping will not exceeding MYR500,but because of that stupid hidden charges,they charged me another USD10 on top of the USD40 shipping via DHL. so i ended up needed to pay custom tax/import duty for it,just because of the hidden surcharges added up to the value of my package and indirectly exceeding the De Minimis value.”
