Compadvance Reviews

Name: Compadvance
Address: Rephad House, London Road, Stranraer
Rating: 4.80

4.8 Rating 1,360 Reviews

96 %

of reviewers recommend Compadvance

4.8

Based on 1,360 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+4401776859111

Email:

support@compadvance.co.uk

Location:

Rephad House, London Road
Stranraer
DG9 8BU

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Compadvance 5 star review on 16th October 2023

Anonymous

Compadvance 5 star review on 25th December 2022

Xen Ovid-Sophron-Naso

Compadvance 5 star review on 11th December 2021

Ryan Ward

Compadvance 5 star review on 24th May 2021

Katherine Cardones

Compadvance 5 star review on 29th March 2021

Elena Miljevic

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was positioned in the unknown due to no system update by Royal mail. Compadvance finally gave me information after several phone call attempts. The customer service provider Kyle dealt with the questions presented.”

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Posted 3 years ago

“So far so good - laptop as advertised”

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Posted 3 years ago

“This is ok, does what it should, hope this helps”

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Posted 6 years ago

“thanks for service”

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Posted 6 years ago

“Service was excellent, but the PC was so slow. We had to have the very slow hard drive replaced and this now has a very acceptable speed.”

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Posted 6 years ago

“The first machine I received was not as stated as it had a user account already active on the machine, I rang the company and they asked that I do a factory reset, I tried to do this but that failed half way through, hey then agreed to take the machine back and replace it while offering me a discount for my troubles, it took over a week I thing for them to arrange collection and deliver the new machine, I was very unsure about this machine but did install it and started to install my software and hardware, the machine started making a noise as if it was slowly speeding up the fan(s) this would then settle down and start again when installing software, this has settled down now now and only happens occasional, as for the warranty, when I registered the machine with HP they told me that there was only a couple of months left on the warranty and I should purchase a new one, when I asked the company they replied to my e mail saying that it does have the 1 year and not to worry about this. overall the PC works well, although for the amount of RAM it is sometimes very slow, it is not a gaming machine or super quick but it does do the job so far. I am not sure I like the small form of the machine as not able to add things like a graphics or sound card or extra USB card which is what I wanted to do. I never did receive any sort of compensation as I was promised. over all I would score the PC at 6/10”

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Posted 7 years ago

“Got a HP spectre 360 for a very good price. The laptop is great but I used it only on a desk the first few weeks. After that noticed the lower lid is sticking out a bit and every time you open the laptop it pops out from one side. So guess there is some clip inside which is broken and haven't been discovered in the inspection.”

Helpful Report

Posted 7 years ago

Dear Customer , although I can't find a record in our system regards this transaction please feel free to contact our support team by email support@compadvance.co.uk . If your laptop is still under the warranty the issue could be easily fixed for you.

Posted 7 years ago

“The service was good but the product I ordered was slightly damaged. Wasn't worth sending it back.”

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Posted 7 years ago

“Not quite as per Hp spec as it did not come with a first drive as a SSD mine came with a standard drive”

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Posted 8 years ago

“The services are grate, but, i purchased a hp renew laptop with 8gb of ram and a9-3000 processor and i don't know why it ia hard to play crisis 3 even with all specs low, it is good for movies and music. Maybe it is not compadvance fault, maybe it's just hp”

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Posted 8 years ago

“They didn't no send the Stylus (Pen) While I was ordering it was showing in the picture and in description nowhere it was described that it is withouth pen.”

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Posted 9 years ago

“Bombarded with numerous emails about my order after buying from them, on top of the standard informative ebay emails i.e. they are a source of SPAM!”

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Posted 9 years ago

“Service as expected- thanks”

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Posted 10 years ago

“We are pleased with our purchase so far, although we are confused about whether we have a laptop or a notebook, we rang and spoke to the seller but were told they are the same... We were shocked about the lack of protection for the item in the package as the box was very mis- shaped when it arrived and the item could so easily have been very damaged in transit... Overall we would be happy to purchase from this seller in the future.”

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Posted 11 years ago

“The article itself, an HP cash drawer, gives no reasons for complaint. However, the time between placing the order and the receipt of the item was definitely too long. The order date was 11th December and the pick-update of the parcel was 15th. It then took a full week before delivery in Belgium took place. We have ordered a fair number of articles from the UK and usually the time between ordering and receipt of an item is no more than 3 - 4 days. So, in short: - item is good - transport needs improvement, maybe a choice between a fast and normal/slow option”

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Posted 11 years ago

“Everything as described and arrived quickly , but 14 emails! - really!! - is that absolutely necessary?”

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Posted 11 years ago

“When you send out a pdf invoice to the buyer - ensure that the description of the item is something that can be recognised e.g. headphones and not a coded description.”

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Posted 12 years ago

“I paid extra for express for 24 hour delivery, which actually took 48 hours, I realise that was the delivery company's fault, but I complained to you but did not receive an acknowledgement. JM”

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Posted 12 years ago

“Most impressed with your speed of delivery ....Thank you very much. John M.Rogers”

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Posted 13 years ago

“Perhaps a bit more attention to detail.”

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Posted 13 years ago

Compadvance is rated 4.8 based on 1,360 reviews