“Claim took a little longer to conclude than i'd hoped. Did get my compensation through the post a week or so ago but it didn't explain what the full award was and how much was taken by Compensation Claims GB so I don't know how much fees as a % I paid.”
David thank you for taking the effort to review our service .It is appreciated by our staff who work hard trying to get passengers compensation .Some Airlines need to be reminded of their obligations to their passengers.It is important to note we have no control on how long it takes to obtain settlement.Once again thank you Aviation Department.
Ian,
Thank you for your 5* review. We are pleased to note that you found our service very good. If you need our help in the future, do not hesitate to contact us.
Thank you for your positive review, it is very much appreciated. We are unable to establish from the information provided that you are a customer. Please confirm your email address or name so that we can verify this review.
Posted 5 years ago
Thank you for your positive review. We need to verify that you are a customer. Please provide you email and name with the next 3 days. Thank you for your cooperation.
Stephen, Thank you very much for your positive review, our staff very much appreciate your comments. Should you unfortunately be delayed in the future please contact us.
Thank you very much for your positive review. We do however need to verify your details. Please confirm your name and or email so this can be done. if you still wish to remain anonymous this is not a problem. Thank you for your help in advance.
Thank you for your review .Please confirm your details so we can amend our records within 3 days to conform with our Company policy .Thank you for your co- operation in advance.Please email us if you need assistance .
“My claim was submitted in Sept 2019 (i think, cant recall now!) and Communication with CC GB was 'strange', mainly computer generated making interaction impossible. i did not believe anything would happen but a cheque arrived earlier this week. And despite taking a few hours to work out for what(!), no details in the letter, hat off to CC GB for doggedly working behind the scenes and securing monies on my behalf. Despite the 'odd' communication/ length of time, you deserve praise for achieving more than i was expecting. Thank you!”
“Application process was fast but it took close to 8-9 months to receive my payment, and it was about half of the total I was roughly expecting. Didnt get updates unless I asked for them. Will try a different Claims company next time.”
