We are unable to respond to you as you have not given any any contact details .Our terms and conditions are presented to passengers prior to signing .As per current guidelines .please contact us within 3 days so that we can assist .
“Horrible. They will probbably delete this like they do all of bed reviews all the time. They havent done anything, i sorted everything on my own and now they expect for me to pay 120+ euros. I am not paying even a cent to them.”
We do not delete reviews .If the review cannot be verified as genuine it will it will be taken down until evidence is provided by the reviewer who has 3 days in which to do this
“Make sure you read the small print! Claim took forever. Slow to reply to emails and answer the phone. Went to solicitors to further the claim. All in all there were 5 fees applied to the claim. Out of 300€ I got £111. Beware.”
We are unable to verify you as a genuine client there unless evidence is supplied within 3 days the review will be taken down until verified .Then considered for listing
“I submitted everything and after couple of weeks i forgot about everything.... and i just got a check worth a hundred pounds or so, definitely worth the time. Cheers”
Thank you for your 5* review. However we do need to verify who you are, so we can amend our records accordingly. Please provide your name and email address. Thank you for your co-operation with this matter.
“It was really great.because i wanted to travel.but the flight.it.was.very expensive.at.that moment for me so with recompansation it was just perfect!!.thank you!”
“Absolutely abysmal customer service. One year on and still only half resolved, no expenses received. Once fees taken off received £86 per person for the flight cancellation compensation”
Thank you for your 5* review. However we do need to verify who you are, so we can amend our records accordingly. Thank you for your co-operation with this matter.
