“Very sincere and warm response. It was very helpful to have let me know what would be additionally required several times as this was my first time to claim.
Excellent system!”
“All sorted after my form was completed on behalf of my family - payment received after a successful application without any further information required”
“so communication was not very good - and i am uncertain as to why the claim was limited to only £90 per head - when we were held up for the maximum amount of time - two members of our party were under 4 - the youngest only 8 months - it was not a good experience.”