“Was given insurance for over £4000 because i have 1 insurance that was canelled and 2 non fault claims. Absolute joke. Young drivers stand no chance.”
Hello Adam. Thank you for your feedback. When we talk to our customers we go through our validation process to ensure we have the correct information. Unfortunately some insurers do not wish to quote when a previous policy has been cancelled. We will approach our range of insurers with this information and offer the best quotation available to us. Regards Samantha Complete Car Cover
Hello Akintunde. Thank you for your feedback it is important to us. I have asked our complaints team to look into your comments and contact you direct. Regards Samantha Complete Car Cover
“The man who handled my quote was very professional and gave me all the answers I required! He helped me without any additional jargon so that I knew exactly what I was paying for and so forth. Excellent service!”
“I was having trouble getting car insurance cover due to previous cancelled insurance. The customer service adviser Sukh was very efficient, positive and professional. He assured me that he would get insurance cover for me but had to build a story to insurers in order to fulfill this promise which was very reassuring and comforting. Sukh ensured he got me the best price under the circumstances and kept me informed every step of the way, demonstrating excellent customer service skills. He made me feel valued as a customer and one worth going the extra mile for.
I would like to extend my appreciation to Sukh for taking the time to source insurance for me. Although I have not yet reached a full resolve with the previous insurers I am one step closer to as they have accepted liabilty”
