Concord Extra Reviews

Name: Concord Extra
Rating: 1.72

1.7 Rating 43 Reviews

0 %

of reviewers recommend Concord Extra

Company Reviews

Questions

Phone:

01495758659

Email:

sales@concordextra.com

Location:

Unit 2, Polo Grounds Ind. Est. New Inn,
NP4 0TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent selection of stuff at good prices, but the supposed 24 hour delivery took almost a week, and when it did finally arrive, it was a mess. The lid on a bottle of disinfectant wasn't just loose, but off completely. Needless to say, that particular bottle had spilled its contents all over the entire package, and left the whole order reeking of it, and all cardboard, including the main packing box, soggy. The whole sorry mess was rammed into a bin liner, then a couple of clear plastic sacks with the Royal Mail logo on, and taped at the top, which leads me to suspect that Royal Mail dropped (or threw) it, but even if they did, the bottle cap should have been secure. Every other mail order/online retailer manages it. With all of that said, only £3 worth of stuff was lost, and the prices on most things are so good that I may well order again, but only non-liquid items, or liquids that, when bought in large enough quantities, come shrink wrapped.”

Helpful Report

Posted 9 years ago

“the brut shower gel i ordered did come very quickly but upon use it has at best only the faintest whiff of the great smell of brut as the ads used to sayand as i still have a small amount of the real thing i can only say i am very disapointed if you like brut dont buy this”

Helpful Report

Posted 9 years ago

“No information about ready to collect no information about missing items convoluted process for refund”

Helpful Report

Posted 9 years ago

“I paid £6.99 for next day delivery of 6 Lynx deodorant ,on a Thursday,and received the goods on the following Monday.I phoned Concord prior to placing the order, to query the delivery-charge, and was advised that charges were according to weight. I think the delivery-charge is exorbitant, but originally accepted it because it was supposedly next day delivery. L. Wren.”

Helpful Report

Posted 10 years ago

“Whilst the prices of items on the online ordering system were very competitive I was disappointed that a number of items were not available at checkout or indicated that they were but then were not delivered as out of stock. Also a number of items packaging were damaged on delivery including a bottle containing liquid which subsequently leaked. Finally the nappy sacks were of the worst quality ever and unusable.”

Helpful Report

Posted 10 years ago

“you should be able to see if you have iterms in stock before ordering, not finding out later went refunded or order turns up without iterms. it only good practice too advertise only want you have in stock only. Have to say i was disappointed.”

Helpful Report

Posted 10 years ago

“We have asked several times for a VAT invoice, have been waiting 4 weeks!”

Helpful Report

Posted 10 years ago

“order arrived 2 days late and some of the goods were past there sell by date,1 item in paticular was the bags of mini cookies that my 3 children ate befor we found out by chance that they were out of date”

Helpful Report

Posted 10 years ago

“One of the two bottles was damaged on delivery. The bottle had cracked at the top and some of the product had leaked out. The packaging was soggy when it arrived and I was disappointed at the amount of shampoo that I had lost.”

Helpful Report

Posted 10 years ago

“Excellent and prompt service”

Helpful Report

Posted 10 years ago

Concord Extra is rated 1.7 based on 43 reviews