Consortiq (UAVAir) Reviews

Name: Consortiq (UAVAir)
Address: Fareham Innovation CentreMerlin House4 Meteor WayLee-on-the-Solent, Fareham
Rating: 4.79

4.8 Rating 140 Reviews

96 %

of reviewers recommend Consortiq (UAVAir)

Company Reviews

Questions

Metrics

4.8

Based on 140 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0208 0450 508

Email:

info@consortiq.com

Location:

Fareham Innovation CentreMerlin House4 Meteor WayLee-on-the-Solent
Fareham
PO13 9FU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic tutors, but the course crams you information, I suggest more time on each subject. Even if the course is extended into an extra day. Too much for many of us.”

Helpful Report

(Portsmouth) - Posted 5 years ago

“The course itself was excellent and the instructor was fantastic, but the back office admin of Consortiq seems very poor. Firstly, we were sent to the wrong course location and secondly, my recommendation wasn't processed - it had been forgotten and I had to chase it. I was working against the clock to get it done, so I wasn't happy about losing all that time.”

Helpful Report

Posted 5 years ago

Hi John, thank you for your feedback; we're glad you enjoyed the course but also sorry you experienced some issues getting to the correct site. All our location details can be found within the Resources section of our online learning portal which we've recently made even easier to navigate, but we did find an error on our website which may have caused confusion. This has now been corrected. We're also hoping to be back on a single site for our Uttoxeter course in the near future. Getting recommendations issued promptly is very important to us, so we appreciate your feedback. We will look into why this happened in your case in an effort to improve the process if required.

Posted 5 years ago

“The course was very good and definitely learned a lot. Much more complicated than I initially expected. Two issues I do need to mention: 1. It started raining on the day we were due to complete our flight tests and the day ended up being cancelled. This is understandable, but waiting another two months to finally complete the test is a pain. What happens if it rains again when all of us get to the venue? Another two months wait? There must be something that can be done about this. 2. I have submitted my operational manual over two week ago now and I have not heard anything? To save time I was hoping to get my operational manual signed off, before we get to the delayed flight assessment – but at the moment it looks like I have to wait another month after my flight assessment to finally be able to fly? That is if it doesn’t rain again .”

Helpful Report

Posted 5 years ago

Thank you for your feedback and we're glad you found the course very good. Unfortunately, the weather can be our enemy on flight assessment days. We're sorry it affected you and if we didn't properly communicate our process in such circumstances. When re-arranging a flight assessment, customers can choose to attend another one of our locations on a more suitable date if it's more convenient. We're also working to find suitable indoor locations at some of our venues for the future. Our Ops Manual review service should have your review completed within 14 working days and in most cases, much quicker than this. If this is not the case with you, please get in touch with one of the team on 0208 0450 508 and we'll be happy to help. The UAVAir Team

Posted 5 years ago

Consortiq (UAVAir) is rated 4.8 based on 140 reviews