ControlFreq Reviews

Name: ControlFreq
Rating: 4.96

5.0 Rating 183 Reviews

100 %

of reviewers recommend ControlFreq

5.0

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02034780786

Email:

hello@controlfreq.uk

Location:

1, Shelley Road, Worthing
BN11 1TP

Write Your review

Tell us how ControlFreq made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ControlFreq 5 star review on 3rd October 2020

Practeo SA Luc Schneider Tourn

ControlFreq 5 star review on 18th June 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great product and support. Been a customer for many years now and looking forward to many more...”

Helpful Report

Posted 1 year ago

“I’m sure once it’s updated it’ll work well like it has done before.Thank You.”

Helpful Report

Posted 2 years ago

“As always, excellent advice, customer service and delivery from Noel, thanks again. Calum”

Helpful Report

Posted 2 years ago

“Products are just solidly reliable. Support is top notch.”

Helpful Report

Posted 3 years ago

“Excellent Service and Support”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 4 years ago

“Technical support was helpful”

Helpful Report

Posted 4 years ago

“The product arrived as per the time notified, packed in a very good way with plenty of protection for the electronics. technical assistance was fantastic in helping with the set-up of the system and the website ordering was very simple. In simple terms fantastic service and would not hesitate to use them again”

Helpful Report

Posted 4 years ago

“Truly excellent customer service… We bought a GSM intercom about 7 years ago and it’s been pretty much bulletproof until today (or so I thought!) It had stopped dialling when the button was pressed, wouldn’t respond to any SMS commands and there was a quiet buzz coming from the speaker. I feared the worst. After cycling the power off and on in time-honoured IT department fashion, and after removing and reinserting the SIM, I called ControlFreq expecting bad news, “sorry we can’t help you”, “you’ll need to upgrade” or some other expensive variant of reply. Steve spent some time on the phone with me, advising and trying to diagnose the issue but when there were no signs of life from the internal LEDs, the system was pronounced dead. Steve then suggested that maybe there wasn’t power getting to the system which I was pretty skeptical about because how else would it have the power to make a buzzing noise, right? However, swapping the 12v supply that’s been doing the job perfectly well for 7 years sorted the issue immediately and our system is working perfectly again. How many other places can you go for this kind of help and advice on a product that was bought 7 years ago and has probablyj been superseded several times over? That’s truly excellent customer service! Thanks”

Helpful Report

Posted 4 years ago

“Brilliant services and support, highly recommended.”

Helpful Report

Posted 4 years ago

“Great service and advice as usual, thanks!”

Helpful Report

Posted 4 years ago

“Great customer service and back up. Equipment works without fault, talked through step by step commissioning sequence. Highly recommended”

Helpful Report

Posted 5 years ago

“Product as described”

Helpful Report

Posted 5 years ago

“Always get excellent service from this awesome company. Great technical assistance Thank you as always”

Helpful Report

Posted 5 years ago

“I've used th G1-3G and G1-3GW 3G remote opens and they are great products with good technical support. The administration plans for their GSM openers are a little pricey if you need to alter authorised users a lot but you can do this by text message for free. I've tried a few mobile phone remote relays and these are by far the most polished product with a great set of features and ease of use.”

Helpful Report

Posted 5 years ago

Many thanks Leon for your endorsement and feedback. Configuration of our devices is always free via PC, SMS, web or app. When you sign up, via www.controlfreq.co or the ControlFreqUK app, your account is free to configure and manage up to 5 devices. The web platforms have been designed as a remote management tool to manage the user access, property safety and security and remote monitoring of an unlimited number of locations.

Posted 5 years ago

“great products and service”

Helpful Report

Posted 5 years ago

“Very happy with the advice, great to be able to speak to someone who understands the requirement.”

Helpful Report

Posted 5 years ago

“Much appreciate the quick responses and a great product. Customer very happy.”

Helpful Report

Posted 6 years ago

That's brilliant Michael, thanks for letting us know! That's what we're looking for, happy customers all round! Cheers Noel.

Posted 6 years ago

“Extremely good service and equipment. Thank you very much Kind regards”

Helpful Report

Posted 6 years ago

“Great tec advice always helpful”

Helpful Report

Posted 6 years ago

ControlFreq is rated 5.0 based on 183 reviews