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Copart Reviews

2.3 Rating 592 Reviews
C
Happiness Grade

Copart have a Customer Happiness Grade of C. Customers love their customer service but are unhappy with their delivery.

C

Price - Average

60.00%
Industry Average
I got a great deal on a motorcycle that would have been triple the price if it not for being a insurance sale.
- KeyZ Rider
I sold 2 cars to Copart and after shopping around with other used car companies, I found Copart to provide the best price and didn't have to worry about negotiating after the offer was made.
- Sue Guy
Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.
- Hammed Adewale
D

Delivery - Average

50.00%
Industry Average
96 to my credit card for delivery expenses has yet to materialize, even after a week.
- Zameika
When Asked for delivery,price quoted without mention of VAT £278-,cheaper to use others.
- Anonymous
Try to take delivery in a timely manner DOES NOT EXSIST any longer, I been buying from Copart over 30 years and it never was like this as it is now, 6 HOURS waiting for something that use to be less than a hour to pick up your purchase.
- Anonymous
B-

Refunds - Easy

71.43%
Industry Average
if you have any complaints contact michelle.kramer@myfloridalegal.com she will help you with any and all disputes in reference to vehicles not as described. She assisted my friend in getting a refund. Although some vehicles are good at Copart sometimes they are not as described. Michelle Kramer
- John
78 saying relist fee but we can negotiate relist is $400 then say they need to send a request to refund my money.
- Anonymous
76.47%
Industry Average
Even though they are not required to provide the service someone out to get the measurements so I could make sure I took the right trailer.
- Anonymous
This review is for the excellent service that I received today from you customer service agent, named Deja Johnson.
- Kathy Farley
Title Clerk, Nicole Taft is so quick to respond and professional. I am always thankful for such customer service. Thank you Nicole!!
- ZESS SEYOUM