Copart have a Customer Happiness Grade of B. Customers love their prices and customer service but are unhappy with their refunds.
“
I got a great deal on a motorcycle that would have been triple the price if it not for being a insurance sale.
”
- KeyZ Rider
“
I sold 2 cars to Copart and after shopping around with other used car companies, I found Copart to provide the best price and didn't have to worry about negotiating after the offer was made.
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- Sue Guy
“
Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.
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- Hammed Adewale
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Copart closed my dealer account without explanation and won’t refund money for the vehicles we paid for, but never let us pick it up, and won’t mail us a titles.
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- Anonymous
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Called Copart up several days after to ask for a refund.
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- Yusufu Anyika
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He agreed that there was an issue and we requested a refund.
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- Mark Allen
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Even though they are not required to provide the service someone out to get the measurements so I could make sure I took the right trailer.
”
- Anonymous
“
This review is for the excellent service that I received today from you customer service agent, named Deja Johnson.
”
- Kathy Farley
“
Title Clerk, Nicole Taft is so quick to respond and professional.
I am always thankful for such customer service.
Thank you Nicole!!
”
- ZESS SEYOUM
