Copart have a Customer Happiness Grade of C. Customers are happy with their prices, customer service and refunds but are unhappy with their delivery.
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I got a great deal on a motorcycle that would have been triple the price if it not for being a insurance sale.
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- KeyZ Rider
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I sold 2 cars to Copart and after shopping around with other used car companies, I found Copart to provide the best price and didn't have to worry about negotiating after the offer was made.
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- Sue Guy
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Copart makes it easier for us in another country to purchase any car of our choices.I really appreciated. The Ford Edge bought is really a good price for me. Thanks to the insurance.
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- Hammed Adewale
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96 to my credit card for delivery expenses has yet to materialize, even after a week.
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- Zameika
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When Asked for delivery,price quoted without mention of VAT £278-,cheaper to use others.
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- Anonymous
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Try to take delivery in a timely manner DOES NOT EXSIST any longer, I been buying from Copart over 30 years and it never was like this as it is now, 6 HOURS waiting for something that use to be less than a hour to pick up your purchase.
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- Anonymous
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Copart closed my dealer account without explanation and won’t refund money for the vehicles we paid for, but never let us pick it up, and won’t mail us a titles.
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- Anonymous
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Called Copart up several days after to ask for a refund.
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- Yusufu Anyika
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He agreed that there was an issue and we requested a refund.
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- Mark Allen
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Even though they are not required to provide the service someone out to get the measurements so I could make sure I took the right trailer.
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- Anonymous
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This review is for the excellent service that I received today from you customer service agent, named Deja Johnson.
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- Kathy Farley
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Title Clerk, Nicole Taft is so quick to respond and professional.
I am always thankful for such customer service.
Thank you Nicole!!
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- ZESS SEYOUM
