Copart have a Customer Happiness Grade of C. Customers are happy with their customer service but are unhappy with their refunds.
“
Copart closed my dealer account without explanation and won’t refund money for the vehicles we paid for, but never let us pick it up, and won’t mail us a titles.
”
- Anonymous
“
Called Copart up several days after to ask for a refund.
”
- Yusufu Anyika
“
He agreed that there was an issue and we requested a refund.
”
- Mark Allen
“
Even though they are not required to provide the service someone out to get the measurements so I could make sure I took the right trailer.
”
- Anonymous
“
This review is for the excellent service that I received today from you customer service agent, named Deja Johnson.
”
- Kathy Farley
“
Title Clerk, Nicole Taft is so quick to respond and professional.
I am always thankful for such customer service.
Thank you Nicole!!
”
- ZESS SEYOUM
